Strategic Account Manager

| Greater Boston Area
About the Position
We are seeking competitive, articulate, and curious individuals with an appreciation of the opportunity afforded by a dynamic, high-growth company and industry. We value employees with strong interpersonal skills and the ability to communicate complex materials effectively and simply.
At LogicManager, customer success is our top priority and our Customer Success team plays a primary role in ensuring our company’s and our customers’ success & growth. Primarily, the customer success team works consultatively with existing LogicManager customers to help grow and expand their programs. This includes identifying expansion opportunities, conducting product demonstrations, proof of concepts, and facilitating contract negotiations.
About LogicManager
LogicManager is a rapidly growing Boston-based technology company. We’re pre-IPO, profitable, and place a heavy emphasis on promoting from within. Recognized by Gartner and Forrester Industry Analysts as leaders and Great Places to Work certified for our company culture. We build enterprise risk management software that empowers thousands of organizations around the world to uphold their reputations while protecting their customers, investors, and communities. We believe even the toughest problems can be solved with innovative solutions. Join LogicManager and together we can build a better tomorrow.
cal law.

Responsibilities include:

  • Manage current LogicManager strategic customers, engaging in a continual selling effort to enhance the value of our solutions and expand revenue opportunities beyond the initial subscription business
  • Co-own the strategic relationship with key customers in partnership with LogicManager’s Advisory Analyst team
  • Manage the renewal and growth sales cycle with assigned accounts, working with business champions to C-level executives
  • Create, grow, and nurture strategic relationships with customers to better understand and achieve their goals
  • Align stakeholders across departments to create buy-in for LogicManager solutions
  • Conduct prospecting and other proactive strategies to identify and execute on customer upsell and cross-sell opportunities within target accounts
  • Assist organizations in demonstrating business value to their Board of Directors and Senior Management
  • Contribute to product and customer marketing as well as product development and enhancements
  • Gaining exposure to corporations of all sizes, job functions, and industries
  • Proving insights to organizations on industry trends and best practices
  • Analyzing and interpret organizational data
  • Desired Skills & Experiences
    Analysts who demonstrate a strong grasp of LogicManager’s value proposition and the ability to communicate that message effectively will have many opportunities for advancement to supervisory positions throughout LogicManager. Skills and experience desired includes:
  • 4 – 7 years’ experience in consultative/strategic selling, Customer Success, and/or Account Management
  • Software-as-a-Service (SaaS) or enterprise software experience a plus
  • Excellent communication & teamwork skills
  • Strong analytical/problem-solving skills
  • Experience working with Salesforce and other sales enablement tools a plus
  • BA/BS Undergraduate Degree
  • LogicManager heavily favors promoting from within. Candidates will have opportunities for advancement to higher levels of responsibility, including supervisory positions, well ahead of industry standards.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, creed, marital status, sexual orientation, gender identity, disability status, protected veteran status, or any other protected status as defined by federal, state or local law.

Read Full Job Description

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • D3JSLibraries
    • ReactLibraries
    • ReduxLibraries
    • Node.jsFrameworks
    • SpringFrameworks
    • OracleDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • Adobe Creative CloudDesign
    • BasecampManagement
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • WordpressCMS
    • SalesforceCRM
    • PardotLead Gen

Location

Overlooking Boston Harbor, LogicManager is located in Boston's Seaport Innovation District, within easy walking distance of public transportation.

An Insider's view of LogicManager

What’s the vibe like in the office?

I will always remember the first Lawn Party I attended. It was a fun event, and also showed me just how inclusive and welcoming everyone at LogicManager is. That is one thing that became obvious to me right away: the people here respect and value each other no matter who you are, what team you’re on, or how long you’ve worked at the company.

Hanna

Quality Assurance and Support Analyst

What does your typical day look like?

Some days I’ll be reviewing design specifications for our new front end, which is a really interesting and unique process that involves nearly every department. Research has also become part of my daily routine. This includes discovering what new frameworks and applications are out there to help solve problems, streamline, and make life easier.

Kevin

Software Developer

What does career growth look like on your team?

I’ve enjoyed seeing myself and colleagues take ownership of pieces of our different areas as we continue to grow. As a result of all this, we’ve been involved in larger and more exciting opportunities from a business development and customer perspective, and it’s been fun to play a part in that too.

Adam

Manager, Customer Succcess

What are LogicManager Perks + Benefits

Health Insurance & Wellness Benefits
Disability Insurance
LogicManager offers employees the option to enroll in short-term disability. Additionally, all full-time employees receive long-term disability which is fully paid for by the company.
Dental Benefits
Vision Benefits
Health Insurance Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
LogicManager believes in giving parents additional flexibility and time to bond with their new child and adjust to their new family situation.
Vacation & Time Off Benefits
Generous PTO
LogicManager's vacation policy includes 3 weeks paid time off.
Paid Holidays
Paid Sick Days
LogicManager wants to create and safe and healthy workplace. When you're really sick, the fastest way to get better is to rest, and it's also best to not get everyone else in the office sick!
Perks & Discounts
Casual Dress
Our casual dress code allows you to wear what is comfortable for you -- and not just on Friday!
Commuter Benefits
LogicManager offers pre-tax commuter benefits for public transportation and parking.
Company Outings
LogicManager partakes in First Thursday socials, holiday events, and our annual Lawn Party that brings the entire company together for an Olympic-style team events with BBQ & brews in the sun!
Some Meals Provided
LogicManager's favorite tradition is our weekly "Pizza Friday" (though not always pizza!) lunches where we encourage everyone to step away from their desk and enjoy a catered lunch with the team.
Happy Hours
Professional Development Benefits
Tuition Reimbursement
LogicManager supports employees who wish to continue their education to secure increased responsibility & growth. LogicManager offers tuition & skill certification up to $5,250 per year.
More Jobs at LogicManager26 open jobs
All Jobs
Finance
Data + Analytics
Dev + Engineer
HR
Marketing
Operations
Product
Sales
Sales
new
Boston
Operations
new
Boston
Developer
new
Boston
Operations
new
Boston
Developer
new
Boston
Sales
new
Boston
Developer
new
Boston
Developer
new
Boston
Operations
new
Boston
HR
new
Boston
Developer
new
Boston
Developer
new
Boston
Data + Analytics
new
Boston
Finance
new
Boston
HR
new
Boston
Marketing
new
Boston
Finance
new
Boston
Product
new
Boston
Marketing
new
Boston
Developer
new
Boston
Marketing
new
Boston