Technical Content Engineer Intern
10 hours ago
As a Support Documentation Intern, you will be a part of the Documentation and Training team. This team is charged with creating and updating all forms of content related to the installation, operation, and repair of our equipment as well as training on the same.
You will be working to transition our documentation from its current end of life repository to a new solution in Atlasssian Confluence. As part of this move you will be reviewing existing documentation for update, removal and augmentation. The work will be a hybrid of traditional technical writing and video content production to continue our drive towards a multimedia documentation system. Each piece of content we deliver directly impacts the volume of support calls and puts our customers on a path to self reliance.