Senior UX Researcher
Greater Boston Area
1 week ago
You will be the first Smartsheet UX Researcher working in the fast-growing Boston office. You will own and coordinate end-to-end UX Research work for three product pillars developed in Boston.
You will work with design, product management, and engineering to build a product that is changing the way people work, and with product marketing to explain the value to customers.
You will partner with customer success, consulting, training, and the rest of the organization to synthesize what others know and drive your insights to other teams.
You will have a strong point of view on what customers need and what the product needs to do to address these needs.
You will lead 1-2 strategic research initiatives that go beyond the immediate needs of the product pillars you work with, pushing the company to anticipate customer needs, not just react to them.