Greater Boston Area
2 days ago
In partnership, create and lead the UX Research strategy for Acquia’s products.
Mentor other Research team members.
Prepare for studies which employ a variety of research methodologies.
Ensure a clear understanding of the goals and objectives for research projects, and execute against these.
Prepare project plans, study plans, moderator’s guides, and other artifacts related to designing and conducting studies.
Facilitate studies for approved initiatives.
Analyze, report, and track the results from research studies.
Create and review research reports/presentations with teams and key stakeholders.
Recruit, screen, and schedule participants matching our personas using internal contacts, customer relationships, social media, and local events.
Moderate user research, including usability studies, site visits, and diary studies.
Create personas and scenarios to inform product and design decisions.
Partner with our UX designers to test and iterate design concepts.
Run Design Exercises, such as KJs and Design Sprints.
Conduct site audits and competitive analyses.
Develop user journey maps to identify areas of user frustration and delight.
Communicate and translate research insights into actionable recommendations that inform design and implementation.