Boston Tech Jobs and Startup Jobs

Key responsibilities include troubleshooting intermediate to complex application and hardware issues; documentation, analysis and resolution of escalated help desk tickets; and working with both service desk and tier 3 engineers to quickly provide high quality solutions to IT problems. This will provide you with the opportunity to learn and work with a variety of equipment and issues including desktops, laptops, network connectivity, Windows and Mac software, and much more. In addition, you will also be assigned special projects in which you will get to research new technology and solve more complex problems.

Chewy is looking for a Performance Engineer to join our IT/Performance Team based in Boston, MA The ideal candidate understands and has vast experience creating and maintaining a performance process and testing methodology on a high scale both for On-Prem and Cloud solutions. The candidate should have experience with eCommerce platforms. This candidate should have experience in all levels of Performance Testing (Load, Stress, Longevity, etc.) and be able to implement a process to include these suites into continuous integration testing.

Chewy is looking for a Quality Engineer to join our Quality Engineering Team based in Boston, MA. The ideal candidate is more than just your average manual UI tester. You will identify strategies on how to not only use software as it is intended to be used, but attempt to break the software as it is not intended to be used. You are passionate about quality and you have the ability to create, maintain and execute test plans in order to verify requirements. You have experience with white box, black box and gray box testing, which will require a good depth and breadth of technical knowledge.

Chewy is growing! We’re looking for a Senior Full Stack Engineer to join our team. With your technical expertise, you will manage project deadlines and deliverables. You design, develop, test, deploy, maintain, and enhance software solutions. You delight in learning new technologies and share your enthusiasm with teammates.

The Chewy Ecommerce Analytics team is looking for a seasoned Senior Manager of Ecommerce Optimization to lead experimentation across our website and apps in our Boston, MA location. In this role, you will be the authority on experimentation within the Ecommerce team and will guide our strategy, standards and processes around a/b and multivariate testing. You’ll play a key role in shifting the culture of the organization to embrace and properly utilize experimentation. The ideal candidate is a statistics whiz with experience building or growing a mature testing program.

Chewy is looking for a Senior Product Manager, Recommendations to join our Shopping Product Team at our Boston, MA office. This role will work closely with our team of engineers, data scientists, machine learning experts and other product managers to define personalization strategies tailored to specific customer problems and segments. You will prioritize high value touch points across all Chewy properties where our suite of predictive models, recommendation systems and other data driven projects can improve the customer's experience and maximize conversion in the process. In this role, you will build a multi-quarter road map for our personalization product. This includes prioritizing system features and data model strategies, ensuring timely product delivery, and communicating your plan across the organization. You will measure the impact of our personalization strategies and ensure they incorporate the nuances across our product catalog and strategic trade-offs we are making to drive growth. The ideal candidate will be a highly motivated, self-starter/problem-solver with proven experience working across an organization to get things done. They will be adept at simplifying complex problems, knowing where and when machine learning, predictive models, and personalization will generate the most impact. They will have a passion for cutting through large data sets to derive meaningful customer insights that fuel the broader personalization vision and performance goals while juggling multiple large initiatives simultaneously.

Chewy is hiring a Senior Software Engineer, Java for our Pharmacy team in Boston, MA. This is a high-profile position that will have exposure across the entire business, influencing the vision and implementation of architecture, design and features for this critical platform. As part of a dynamic team, this role offers a tremendous opportunity for professional growth in the leading online pet retailer in the US. The role will allow you to act both as an individual contributor as well as leading other engineers. The role will have tremendous visibility in the technology & business organization of Chewy.

Chewy is hiring a Senior Software Engineer, Java for our Pharmacy team in Boston, MA. This is a high-profile position that will have exposure across the entire business, influencing the vision and implementation of architecture, design and features for this critical platform. As part of a dynamic team, this role offers a tremendous opportunity for professional growth in the leading online pet retailer in the US. The role will allow you to act both as an individual contributor as well as leading other engineers. The role will have tremendous visibility in the technology & business organization of Chewy.

You will be responsible for supporting the vision, strategic product roadmap, and development of the Chewy.com website. You will have a significant impact on this critical platform, which interacts with customer, order, catalog management, pricing tools, search, personalization, and operational analytics. Working with other technology teams, you’ll design and build workflows and interfaces that drive the primary interface with Chewy’s customers. You’ll write simple and sustainable code that reflects a deep understanding of the business and contributes meaningfully to the success of your team.

Chewy is looking to hire Site Reliability Engineers at our Dania Beach, FL or Boston, MA locations. Site Reliability Engineers are a cross between system and software engineers who are responsible for all operational aspects of Chewy’s ecommerce platform. The team is responsible for designing, building, monitoring, and maintaining the infrastructure of our internet-facing and internal services. We're looking for engineers who want to be a part of developing infrastructure software, maintaining it, and scaling Chewy’s technology stack. Come help us build a bigger and better Chewy as a Site Reliability Engineer. You will be part of a small family within Chewy that has a huge impact on our incredible growth. 

Chewy is hiring a Software Developmnent Manager for our Payment Platform team in Boston, MA. The Payment Platform is a critical part of our custom e-commerce platform that is responbile for all of our payment authentication and processing. The platform currently handles millions of payment transactions a month and being scaled to handle a rapidly growing volume with greater resiliency. This is a high-profile position that will have exposure across the entire business, influencing the vision and implementation of architecture, design and features for this platform. As part of a dynamic team, this role offers a tremendous opportunity for professional growth in the leading online pet retailer in the US. The role will allow you to act as a technical contributor while leading a team of strong engineers building Chewy’s next generation payment platform. The role will have tremendous visibility in the technology & business organization of Chewy.

Chewy is hiring a Software Development Manager for our Order Management System (OMS) team in Boston, MA. The OMS is a critical part of our custom e-commerce platform that is responbile for all business processes that need to occur on customer orders. This is a high-profile position that will have exposure across the entire business, influencing the vision and implementation of architecture, design and features for this platform. As part of a dynamic team, this role offers a tremendous opportunity for professional growth in the leading online pet retailer in the US. The role will allow you to act as a technical contributor while leading a team of strong engineers building Chewy’s next generation order management platform. The role will have tremendous visibility in the technology & business organization of Chewy.

You will be responsible for supporting the vision, strategic product roadmap, and development of multiple web applications. You will have significant impact on critical systems that give our Fulfillment Leaders the tools necessary to manage the business. As part of this team, you will be working closely with other engineering team members and interacting with operations support teams to deliver frequent application iterations in a fast-paced environment. You’ll write simple, scalable, and maintainable code that reflects a deep understanding of the business and contributes meaningfully to the success of your team.

We are looking for a motivated, energetic individual with excellent communication skills, who is a standout colleague, but is also ready to question assumptions and take initiative. As part of the Storefront team, your responsibilities will include working closely with other engineering team members and interacting with design, product, and operation groups to deliver frequent web application iterations in a fast-paced environment.  You will be responsible for supporting the vision, strategic product roadmap, and development of the Chewy.com website. You will have a significant impact on this critical platform, which interacts with customer, order, catalog management, pricing tools, search, personalization, and operational analytics. Working with other technology teams, you’ll design and build workflows and interfaces that drive the primary interface with Chewy’s customers. You’ll write simple and sustainable code that reflects a deep understanding of the business and contributes meaningfully to the success of your team.

You will be responsible for supporting the vision, strategic product road map, and development of multiple applications and micro-services. You will have significant impact on critical systems that give our Merchandising Leaders the tools necessary to manage the business. As part of this team, you will be working closely with other engineering team members and interacting with operations support teams to deliver frequent application iterations in a fast-paced environment. You’ll write simple, scalable, and maintainable code that reflects a deep understanding of the business and contributes meaningfully to the success of your team.

Report into the Insurance Product Architect - you will have operational involvement in delivering product changes and coordinating communication within the business. Assist with the analysis of existing products, you will be seeking opportunities to enhance our product offering, making recommendations underpinned by data and customer driven insights. Be dedicated to delivering the maximum impact with the minimum effort, releasing value early wherever possible, creating a sense of urgency and momentum. Assist with structured market research and competitor analysis. Ensure stakeholders are kept up to date and that we deliver in an efficient manner, breaking down changes into smaller value chunks and iterate through delivery.

As a Provider Service Guide, you will serve as the primary Devoted Health contact for health care providers to resolve issues relating to services those providers are delivering for our members. The Provider Service Guides provides exceptional customer service responding to inquiries from providers You will answer questions from providers regarding what services are covered under our plans and the status of their medical claims. You will also help to educate providers on Devoted Health policies and procedures to include products, benefits, claims, referral and eligibility verification processes, utilization management guidelines, etc. As a Provider Service Guide you will conduct research and work with the rest of the Devoted Health team to resolve provider issues. You will work collaboratively with internal partners to reduce provider issues and implement long term solutions to problems identified.

As we continue to grow the GeoInnovation Product Team, we are looking for an experienced, innovative Product Manager who wants to work cross-functionally to lead our geo-centric products, both new & existing. As a product owner, you will work closely with users, designers, developers, and business stakeholders to improve adoption and drive complex new product features. This customer-facing product drives significant value for farmers, so your passion for user advocacy will have immediate impact. This position offers a unique opportunity to work in a highly mission-driven, modern work environment with extreme career growth opportunity as we continue to scale our team.

In this position, you will be responsible for designing, developing, testing and deploying some of our backend services. You will help design protocols and architectures to support new services and features while ensuring those are capable to support our high demands.  This role promises to be very challenging and interesting and will give you experience in the hottest technologies and industries in today’s market!

We're looking for highly skilled engineers-in-training to help execute our technology goals while riding this rocket ship of growth. At ezCater, technology is valued as a differentiator and also as a key component of our success. We push ourselves every day to better the codebase, improve performance, and deliver an amazing customer experience. Check out this CBS Boston article for a glimpse into our culture.