Boston Tech Jobs and Startup Jobs

Product Experts at Klaviyo are a critical part of our future success. We take the success of our customers incredibly seriously. Our mission is to deliver exceptional assistance to our customers with the highest level of quality in both product knowledge and communication skills, and in the process, consistently meet and exceed customer expectations. We are looking for a Product Expert who is passionate about providing the best support to customers who are scaling their businesses with Klaviyo. We are very interested in individuals who have a track record of finding creative solutions to unique problems, who thrive in challenging situations and want to apply these skills to solve for customers using our software.

As a Principal Security Engineer, you are a thoughtful, collaborative, and dynamic technologist who loves ensuring security across a number of systems and web applications. You think deeply about the implications, relationships, edge cases, and failure modes, and you are passionate about correctness, security, and writing the next thing, so you aren't spending time maintaining older projects.

As a member of the Agero Security Team, this position is responsible for protecting data and information systems from unauthorized access, use, disclosure, disruption, modification or destruction; and protecting information and other valuable assets stored within facilities. This role covers systems that are located on premise or in the cloud and assists with developing network security to protect electronic information in transit over networks. The Security Engineer will be involved in a wide range of projects including developing methodologies requiring security best practices and use of industry standards, such as ISO 27001/2:2013, CIS, etc. Responsibilities include helping to maintain compliance to major governance and regulatory standards such as: PCI Data Security Standards, Massachusetts Data Protection Regulations, GDPR and other data protection standards. The Security Engineer will also work to ensure successful completion of vulnerability audits and assessments, as required.

We are seeking an experienced data scientist who is passionate about data science and machine learning to join a growing team. As a Data Scientist, you will process massive amounts of data and build advanced machine learning models to solve a variety of complex business problems, such as recommender systems, classification and natural language generation (NLG).

Attivio is looking to hire a Technical Support Engineer. In this role, you will work directly with our Fortune 500 customers and partners to solve complex technical issues with Attivio’s Big Data and search products. This position involves exposure to enterprise-level applications, complex distributed systems and Java troubleshooting. Our ideal candidate will have a software support background interfacing with customers and a drive to work at the code level. The incumbent in this role will be expected to participate in a low-volume monthly on-call rotation.

As we rapidly grow our engineering team, we are seeking for outstanding engineers interested in building products that solve customer problems & enable customer innovation. This is an opportunity to build enterprise software that solves the most time-consuming, manually intensive problem in data science and modern data pipelines: enriching, curating, and preparing data. As part of a talented team, you will design and implement creative solutions to problems in data pipelining, distributed computing, cloud computing, machine learning and user experience.

As we rapidly grow our engineering team, we are seeking for outstanding engineers interested in building products that solve customer problems & enable customer innovation. This is an opportunity to build enterprise software that solves the most time-consuming, manually intensive problem in data science and modern data pipelines: enriching, curating, and preparing data. As part of a talented team, you will design and implement creative solutions to problems in data pipelining, distributed computing, cloud computing, machine learning and user experience.

Natural Language Processing of customer, contact center agent, and Service Provider comments. We collect a large number of comments at each step of a Roadside Assistance event. The Data Scientist will be responsible for building models to analyze these comments and provide actionable insights. Development of real-time algorithms monitoring Roadside Assistance jobs in progress. We have a contact center team responsible for handling cases which can lead to a negative customer experience. The Data Scientist will be responsible for updating and/or replacing the algorithms which analyze cases in real time and escalate to this team. Service Provider and Customer Fraud Detection. As with any service, there are times where either our customers or our network of Service Providers try to take advantage of the system. The Data Scientist will be responsible for building models to detect fraudulent behavior as quickly as possible.

As a machine learning infrastructure engineer at Kensho, you are a thoughtful, collaborative, and dynamic technologist who loves building the infrastructure that enables Kensho to take a model from development to production seamlessly. You are relentless about bringing high quality software design practices to a discipline where it is sometimes lacking. In this role you will constantly use your top-notch collaboration skills working with groups of engineers who approach problems very differently. You understand the subtleties and pitfalls of running statistical models in a production environment, and you are passionate about building robust systems to do so.

Design, build, and maintain a highly scalable web analytics platform. Ensure that the platform meets business requirements and industry practices for security and privacy. Write queries/jobs/functions to feed and enhance the data pipeline. Recommend ways to improve data reliability, efficiency and quality. Integrate new technologies and software engineering tools into existing platform. Assist customer support team with analytics and software inquiries

Build new features to improve our analytics platform. Contribute to the design of new functionality. Assist customer support team with analytics and software inquiries. Run ETL scripts and perform quality control tasks. Configure our software platform to use data sets and ensure ETL instructions and documentation are up-to-date. Become an expert in the structure and contents of each data source we work with.

Design, build, and maintain a highly scalable web analytics platform. Ensure that the platform meets business requirements and industry practices for security and privacy. Integrate new technologies and software engineering tools into existing platform. Mentor other software engineers. Provide software architecture support.

The Senior DevOps Manager reports to the CTO and manages BHE’s IT infrastructure and systems. The incumbent is responsible for defining the technology architecture, management, and documentation of technical solutions and aligned projects. Works with the CTO to ensure that technology solutions are properly architected ensuring scalability, security, and reliability.

Agero is a leading provider of vehicle driver and safely, security and information services including roadside assistance, consumer affairs and claims management services. The company protects 80 million vehicle owners in partnership with leading automobile manufactures, insurance carriers and others. Managing one of the largest national networks of service providers, Agero responds to more than 10 million requests annually for emergency

As a Senior Front End Engineer, you are strategic, collaborative, and technically strong. You are a leader who will work closely with the Team Lead to create and implement goals and objectives for the Front End team. You will architect large scale projects that impact the organization as a whole and contribute to firm-wide initiatives. You are a "go to person" on the team to solve complex problems.

We are seeking an outstanding engineering tech lead interested in building products that solve customer problems, ranging from back-end data processing and machine learning, to front end presentation and dashboarding. This is an opportunity to build enterprise software that solves the most time-consuming, manually intensive problem in data science: enriching, curating, and preparing data. Working with very strong colleagues, you will lead a team and help design and implement creative solutions to problems in microservice applications, data pipelining, distributed computing, large-scale computing, interactive-response-time processing, and system architecture.

We are seeking an outstanding full stack engineer interested in building product that solves customer problems, ranging from back-end data processing and machine learning, to front end presentation and dashboarding. This is an opportunity to build enterprise software that solves the most time-consuming, manually intensive problem in data science: enriching, curating, and preparing data. Working with very strong colleagues, you will design and implement creative solutions to problems in microservice applications, data pipelining, distributed computing, large-scale computing, interactive-response-time processing, and system architecture.

We are currently looking for a Sr DevOps Engineer to join our DevOps team as we continue to build out and evolve the Tamr platform. With our growing customer base and increasing demand for additional services, we are growing our cloud footprint and our devops team to maintain our deployments and services.

If you are comfortable both designing and building end-to-end systems across the stack, you will find what we do exciting. Additionally, you will work with colleagues with advanced degrees (many being PhDs) from MIT, Carnegie Mellon, and Harvard who have work experience in academia, industry and investment firms from across the world.

A Technical Lead in Soroco's Infrastructure & Security team reports directly to Soroco's Head of Infrastructure and Security and is responsible for architecting and engineering some of Soroco's more advanced and large-scale infrastructure systems. As part of these responsibilities, the Technical Lead will lead a team of engineers across some of Soroco's clients to deliver highly reliable systems. The Technical Lead will also periodically engage directly with the client to understand requirements and educate the client on Soroco's infrastructure and security practices. The types of systems the Technical Lead would be responsible for would contain a balance of DevOps, distributed systems, data science, and machine learning (or statistical techniques). The goal is to monitor and analyze large data sets, apply learning techniques to them, and then to automate IT operations based on the learnings at scale.