Boston Tech Jobs and Startup Jobs

6

Front End Developer

The Predictive Index
Greater Boston Area
6 days ago
+21
Our marketing website is the face of PI, it is the first step our users take in their customer journey, and to ensure this is an extraordinary experience, we are looking for a Front End Developer well versed in the latest trends in web software with proven experience building web experiences that drives customer to act. The Front End Developer will be the web experience expert at PI who will provide guidance for strategic decisions arount web best practices. Some day to day responsibilities include: create wireframes, ensure cross browser functionality, maintaining web standards and best practices, and maintenance of digital assets. The position also entails responsibilities with our Talent Optimization site, primarily around its integration with our data infrastructure and weekly testing sprints.

Customer Success Manager

The Predictive Index
Greater Boston Area
1 week ago
+21
The Customer Success Manager will be the PI expert and assert the power of Talent Optimization to our customers. They will develop dynamic lasting relationships to manage and grow direct accounts for PI whilst enabling their customers to optimize their talent effectively. This will include driving customer objectives, supporting software utilization, and handling training with local Certified Partners. The ideal candidate will have the ability to understand and solve individual business challenges with confidence, while executing on specific tasks and projects at once.

Customer Onboarding Manager

The Predictive Index
Greater Boston Area
1 week ago
+21
The Onboarding Manager will be the PI expert responsible for helping new clients bring PI to their organization and align their talent goals to their strategic goals. They own the Onboarding program along with its metrics for success. They will use their subject expertise and project management skills to guide clients through the PI Onboarding program and drive initial adoption. This includes hosting kickoff calls to discuss and help clients plan their implementation, hosting online training sessions, and ensuring the client is on track with their onboarding timeline. The Onboarding Manager owns the customer success metrics and is the voice of the customer within PI. This role is ideal for an individual who has the ability to work as part of cross-functional teams, grasp overall strategy while executing specific tasks within a process and can manage the success of multiple customers simultaneously.

Customer Engagement Specialist

The Predictive Index
Greater Boston Area
1 week ago
+21
The Customer Engagement Specialist is an entry role into the world of the customer. This role is focused on the customer and setting them up for success. You will be working closely with the Customer Success team to drive customer retention, adoption, expansion and customer satisfaction. You will be proactively engaging customers to help guide them through the full PI experience; driving product adoption and providing value-added information. This includes partnering with the Customer Success Managers to host customer kickoff calls, monitor feature adoption, aid with online training sessions and preparation, and ensure a frictionless renewal and upsell process for customers.

IT Manager

The Predictive Index
Greater Boston Area
2 weeks ago
+21
We are seeking a driven, efficient IT Manager to contribute their technical leadership and expertise to our quickly growing, fast-paced organization. The ideal candidate has strong communication skills, experience managing technical resources, developing IT policies, systems, and network administration experience. The IT Manager will be responsible for managing all internal technology infrastructure and operations.

User Operations Specialist (Tier 2)

The Predictive Index
Greater Boston Area
2 weeks ago
+21
We’re looking for a Customer Service Specialist passionate about helping clients overcome obstacles. The ideal candidate is excited about executing a forward-facing part of our business while gaining vital experience with our product. A candidate with an ability to be authentic and operate in solutions mode can expect to be put in a position to succeed in this role.

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