Not specified Boston Startup and Tech Jobs

58

Workplace Experience Administrator

DraftKings
Greater Boston Area
2 hours ago
+24
The DraftKings Workplace Experience Associate will be responsible for professionally greeting/signing in visitors at reception. In addition to duties at reception, you will be a part of our workplace experience team—helping with special events, maintaining the office, managing security protocol, and more. 

Senior Lead Software Engineer, Data Science

Data Scientist

Hopper
Greater Boston Area
9 hours ago
+36
Frame and conduct complex exploratory analyses needed to deepen our understanding of our users. Partner with product, business and strategy teams to contribute to product improvements and initiatives. Use machine learning and big data tools on tremendously large and complex data to deepen our data-driven advice and personalized modeling. Conduct research into various aspects of our business and employ statistical and modeling techniques when appropriate to make recommendations to non-technical stakeholders.

Lead Software Engineer - Big Data

Hopper
Greater Boston Area
9 hours ago
+36
A stellar opportunity to have massive impact: join the rapidly growing team at a company continually redefining how people travel. As a Lead Software Engineer, you will be directly responsible for many of the innovative features we’ll be working on, whether collaborating with our outstanding design and product team or helping our data science group work on the bleeding-edge to personalize travel for our ever expanding population of members.

Customer Experience Analyst

LogicManager
Greater Boston Area
13 hours ago
+17
We are seeking candidates who possess splendid problem-solving and analytical skills, have a persistent craving to learn, and genuinely love helping people. At LogicManager, the Customer Experience position is more than just answering customer questions. This cross-functional role allows you to obtain invaluable information on the front lines which can then be communicated for business and product decisions.

Implementation Engineer

Appcues
Greater Boston Area
13 hours ago
The Implementation Engineer is responsible for all things implementation-related within the Appcues ecosystem. They are the first point of contact when it comes to how to get Appcues implemented and setup, starting from the very first CSM kick-off call throug the customer lifecycle. They are proficient in CSS, HTML and JS and are constantly trying to up their tech game by learning about new frameworks.

Customer Advocacy Rotational Program

LogicManager
Greater Boston Area
14 hours ago
+17
As an Inbound Customer Advocate on the Business Development team, you will work directly with potential customers who request follow-ups and help in their decision making process. LogicManager’s well established inbound marketing program produces a steady stream of prospects that are seeking LogicManager’s help to evaluate and implement the award winning product and service we offer. LogicManager has the industries highest rate of customer satisfaction which makes your job easier as the sales closing rate is higher. This role is customer facing and more consultative than a traditional sales role. Through demonstrations and helping potential customers clarify their needs and priorities, you are helping them make an important decision.

Bilingual Customer Success Associate - Portuguese

Flywire
Greater Boston Area
16 hours ago
+26
Flywire customers receive unparalleled individualized attention and service. Customer Success roles at Flywire are not your typical support roles. As the first point of contact at Flywire, you will be equipped with broad knowledge of Flywire’s core business capabilities, which alongside your positive attitude and the support of our amazing global team, allows you to troubleshoot any aspect of our customers’ problems. As part of this role, you will liaise closely with all departments in a fast-paced environment where growth and change are the norm. A Customer Success Associate is a problem-solver, who is excited to be a part of a spirited team. Resilience, curiosity, cultural awareness, and empathy are key traits, as your day-to-day will be filled with communicating internationally. Strong written and verbal communication skills are also required. The role offers a strong base to build a career within Flywire.

Software Engineer

mabl
Greater Boston Area
16 hours ago
Engineering at mabl At mabl, software engineers work in small, self-directed teams to design and develop features end-to-end.  We emphasize quality over deadlines, innovation over process, and collaboration over egos. The team includes alumni from Northeastern and other top engineering programs, PhDs, published authors, former Googlers, and startup veterans. We are an eclectic bunch with diverse experiences and expertise, brought together by a

Product Support Specialist

Ellevation Education
Greater Boston Area
2 days ago
+27
We are looking for our next Product Support Specialist to join in our mission to provide top-notch support to our partners. The Product Support team works closely with educators, administrators, and other district stakeholders to help students succeed. We listen, teach, problem-solve, and think critically to ensure that our partners are able to maximize their use of Ellevation. As a team, we work every day to build efficiencies and scale our knowledge for our growing user base. We are looking for:

Full Stack Web Developer

3Play Media
Greater Boston Area
2 days ago
+21
We are looking for an enthusiastic full stack developer with a strong work ethic who is eager to learn, to solve challenging problems, and to build new features and products. You will pair with other developers as well as work independently on some projects, and will be given every opportunity to show what you’re made of and take charge of projects that need a little leadership. You’ll work on large new products, fix small bugs, and everything in between.

Senior Software Engineer (Full Stack / UX)

3Play Media
Greater Boston Area
2 days ago
+21
We are looking for an experienced full-stack developer with strong front-end skills and a proven track record of implementing applications that delight their users. You will be responsible both for contributing to the development of the existing product line as well as helping to brainstorm, design, and roll out new products. A strong work ethic combined with an imaginative spirit and good teamwork are all a must for this role! You will take charge of your own projects, pair with and mentor junior developers, and learn from a highly interdisciplinary team with skills including code architecture, application infrastructure, video and audio processing, data science, and business analytics.

Onboarding Specialist

Klaviyo
Greater Boston Area
2 days ago
+42
Onboarding Experts at Klaviyo are a critical part of our future success. We take the success and happiness of our customers incredibly seriously. Our mission is to deliver exceptional assistance to our customers in their first 90 days setting up Klaviyo with the highest level of quality in both product knowledge and communication skills and, in the process, consistently meet and exceed customer expectations. We are looking for an Onboarding Expert who is passionate about providing the best onboarding experience and support to customers who are scaling their businesses with Klaviyo.

Data Science Software Engineer

Machine Learning Engineer

Customer Support, Manager

Manager of Customer Operations

Load 1 more jobs5 jobs at Klaviyo

Linux Systems Engineer

CrunchTime!
Greater Boston Area
2 days ago
+25
CrunchTime is looking for a Linux Systems Engineer who will be responsible for setup, configuration, maintenance and optimization of the internal infrastructure including network and server environments. This position requires a sense of personal ownership of all systems and projects which are assigned. Also required is the ability to communicate as needed with the Hiring Manager to deliver status updates, documentation, and access any resources or information necessary to complete the task. The ideal candidate will be eager to learn new technologies and will handle each task thoughtfully and thoroughly.

Customer Success Strategist

ambi, Inc.
Greater Boston Area
3 days ago
The Opportunity:  We’re looking for a Customer Success Strategist to help us shape the future of education.  As Customer Success Strategist, you will serve as industry, pedagogical, administrative, technical, and functional expert for all of ambi’s products and solutions in the Higher Education  presales prospects and client base. You will be involved with every stage of the client lifecycle.  Specifically, you will have a clear

Sr Engineer - Engineering Systems, Performance

Toast
Greater Boston Area
3 days ago
+45
The Performance team is looking for a self-motivated individual who loves monitoring distributed systems. Toast engineering teams are pushing the boundaries of Android performance and building a highly reliable and scalable AWS-hosted platform that supports our fast growing customer base. The team’s mission is to drive architectural decisions through observation, measurement, and validation. We build performance.

Help Desk Manager

Bilingual Customer Configuration Specialist

Sales Enablement Manager, Systems & Tools

Manager, Customer Success Management - Enterprise

Rapid7
Greater Boston Area
3 days ago
+24
The ideal candidate has experience in working with a large volume of customers in both proactive and reactive manners, participating in and driving cross-functional programs focused on improving customer experience, and has a proven track record for coaching and advancing their team to high standards of excellence. This leader has a passion for solving problems, is devoted to operational and engagement improvements, and is committed to developing the skills of their team.

Netsuite / Finance Systems Administrator

IT Technician

Datadog
Greater Boston Area
3 days ago
+39
Provide amazing day to day hardware and software technical support for our users. Configure laptops as part of onboarding and refresh cycles. Assist with new hire orientations covering policies, best practices and services used within Datadog. Handle general ticketing, account management, and problem escalation. Maintain hardware and software inventory. Support audio visual needs for Datadog employees in conference rooms and other common areas. Create and maintain internal and user facing documentation. Participate in deployment and security related projects.

Shipping & Inventory Specialist

Fuze
Greater Boston Area
3 days ago
+29
Fuze is seeking a motivated and conscientious team player to join the Logistics team as a Shipping & Inventory Associate. This role is not customer facing but requires strong communication skills and the ability to manage workload and prioritize tasks to meet the needs of internal teams. The Associate will be responsible for maintaining, shipping, and documenting the use of company inventory, in addition to assisting with the general needs of the Logistics department. The candidate for this role is going to ensure customer satisfaction by enabling internal teams to meet set timelines.

Data Engineer

BHE
Greater Boston Area
3 days ago
+21
Build new features to improve our analytics platform. Contribute to the design of new functionality. Assist customer support team with analytics and software inquiries. Run ETL scripts and perform quality control tasks. Configure our software platform to use data sets and ensure ETL instructions and documentation are up-to-date. Become an expert in the structure and contents of each data source we work with.

Customer Support Lead

BookBub
Greater Boston Area
4 days ago
+23
BookBub is seeking a customer support leader to manage and develop support at our organization. This person will lead and mentor a small team of support representatives, working to build a distinct consumer-facing support function at the company and helping develop support practices as we launch a new business line. The ideal candidate will have experience leading a support team, improving support processes and documentation, and collecting, sharing, and acting upon customer insights. The candidate should also have excellent problem-solving and troubleshooting abilities, and thrive on providing thoughtful, friendly, and effective one-on-one support.

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