Not specified Boston Startup and Tech Jobs

3

Customer Support Engineer

MineralTree
Cambridge
1 week ago
+23
Troubleshoot and resolve technical support issues for MineralTree’s customers and bank partners. Accurately document cases, including customer comments, proper categorization of calls and describing successful resolution. Work directly with customers to provide regular updates regarding outstanding tickets. Escalate unresolved support issues to MineralTree’s Engineering team. Work collaboratively with team members in other functions, such as engineering and customer success, communicating customer feedback. Maintain and grow MineralTree’s knowledge database to ensure there is a future record of customer issues and “how to” resolve these with step by step instructions.

Automation Software Engineer

MineralTree
Cambridge
1 week ago
+23
MineralTree is looking for strong Automation Software Engineers who can work with our development team building and executing comprehensive suites of automated test plans and test cases, Defining, developing, and maintaining an automation framework, evaluation of test cases for inclusion in regression, automation for newly integrated features, and development of toolsets to augment QA and Development testing. The Software Engineer in Test will also work closely with our software developers and other engineers in small scrum teams to deliver the highest quality products in a timely and cost-effective manner.

Software Engineer / Frontend

MineralTree
Cambridge
1 week ago
+23
MineralTree is searching for a passionate Frontend Software Engineer who will be participate in the design and development of enhancements to the MineralTree product. In this role, you will have the opportunity to make an impact on product requirements while ensuring feasibility, functionality, and integration with existing systems and platforms.

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