Boston Tech Jobs and Startup Jobs

132

Customer Success Representative

Rapid7
Greater Boston Area
15 minutes ago
+24
The Customer Success Representative will be responsible for renewals, adoption, and expansion related activities for a high volume of a transactional group of customers and partners. Their focus will be on responding to customer inquiries while working proactively to identify customers who are not taking full advantage of our solutions and customers who have upsell/cross-sell potential.

Manager, Customer Adoption

Director Sales Enablement (Growth Development & Programs)

Netsuite / Finance Systems Administrator

Senior Customer Success Manager

Application Support Technician

Load 2 more jobs6 jobs at Rapid7

Senior Software Engineer

Demiurge Studios
Greater Boston Area
30 minutes ago
We’re looking for outstanding engineers to join our team! If you have a passion for gameplay, physics, networking, tools and/or graphics we’d love to hear from you. As an engineer at Demiurge Studios you’ll work with other engineers, artists and designers to deliver innovative games for the PC, Android and iOS devices.

Game Director

Demiurge Studios
Greater Boston Area
30 minutes ago
Demiurge is seeking an experienced and energetic Game Director to lead our next project! A Game Director at Demiurge becomes the "CEO of the Game", managing the creation of one or more of our games. You lead and inspire a talented development team through all phases of product growth. You are the primary vision holder for the title, setting guidelines that empower your team to make compelling videogames. You have vast experience and are able to share that knowledge with others.

Office Coordinator / Receptionist

Videolink
Cambridge
1 hour ago
Greet guests and direct vendors and deliveries to the correct location. Maintain the highest level of customer care while demonstrating a friendly and cooperative attitude at all times. Demonstrate flexibility in satisfying customer demands in a high volume, production environment. Ensure tidiness of client and common areas. Answer and direct telephone calls, adhering to the VideoLink Phone Policy for pick-up and voice mail procedures. Ensure that all calls requiring immediate assistance are forwarded to the appropriate department/person. Act as shipping coordinator for packages arriving and leaving VideoLink. Schedule flights and make other travel arrangements. Open, sort, and distribute mail.

Customer Success Manager

Datadog
Greater Boston Area
1 hour ago
+37
Partner with sales team to ensure smooth transition and on-boarding experience. Run the full sales cycle for any opportunity for any existing customer account. Proactively build relationships with customers to achieve loyalty. Identify growth opportunities and bring them to close. Act as advisor to customers to ensure they’re leveraging the solution effectively. Monitor and identify usage trends to uncover renewal risks and support greater adoption rates. Collaborate cross-functionally with internal Datadog teams (support, product, finance, and legal).

Customer Success Associate

Datadog
Greater Boston Area
1 hour ago
+37
The Customer Success Associate will train, drive adoption, and identify growth opportunities across our customer base to ensure satisfaction, successful product use, and customer retention. You’ll be an advocate for the customer internally and focus on ensuring a positive customer experience for a high volume of accounts. As a Customer Success Associate, you’ll develop core business skills that will enable you to grow your career at Datadog!

Client Services Manager

Interactions
Greater Boston Area
1 day ago
+14
Act as primary application contact for client and establish strong partnership with stakeholders within client organization. Ensure that client application issues are dealt with an efficient manner; inform management staff of any problems that may arise. Manage adherence to client and internal application business case metrics and profitability. Manage intake of client requests related to application revisions, extensions, and improvements. Develop and drive client application roadmap for continuous improvement, as well as short & long-range application enhancements. Facilitate continuous improvement activities for clients including regular call reviews, data coordination, analysis and presentation to clients.

Director, Information Technology

Events Specialist

Senior Technical Support Engineer

Manager, Premium Support

Fuze
Greater Boston Area
1 day ago
+29
The Premium Support Program at Fuze is built to support customers who are looking for higher-touch services and a closer working relationship with Fuze. As a Senior Manager in this team, you will assume a combination of responsibilities focused on delivering services to our Premium Accounts and collaborating with the larger Support organization to ensure high customer satisfaction and success.

Account Management Coordinator

Acquia
Greater Boston Area
1 day ago
+20
The Account Management Coordinator will be responsible for supporting the global Account Management team, and will be pivotal in helping to deliver success for our customers. This role will work directly with our Account Managers, Technical Account Managers, Support, Operations, Legal and Finance teams. This is a tremendous opportunity for an ambitious individual with the desire to enter the world of Account Management & Sales.

Site Reliability Engineer

Customer Support Engineer

Software Engineer

Senior Drupal Developer

Principal Software Engineer

Strategic Program Manager

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Manager of Dealer Relations

CarGurus
Greater Boston Area
1 day ago
+41
The Manager of Dealer Relations is responsible for leading and coaching a high-performing, sales-focused account management team at the individual level. The Manager of Dealer Relations will be responsible for contributing to and executing the strategic direction as set forth by the Senior Director of Dealer Relations, and VP of Dealer Relations. The successful candidate will have experience working in a fast-paced sales environment with relatively short sales cycles and high-growth expectations. The Manager of Dealer Relations will own a segment of the business, and will be responsible to delivering against renewal, sales, and retention targets, while contributing to the successful rollout of new products among an existing client base.

Programmatic – Client Partner

Senior Software Architect, Programmatic Advertising

NetSuite Administrator

Office Administrator

Customer Success Specialist

Customer Success Associate, Support

Load 3 more jobs7 jobs at CarGurus

UI Engineer

Formlabs
Somerville
1 day ago
+16
If you’re a talented programmer with an eye for design, and a passion for creating the best user experience possible, we want you on the Software Team as a UI Engineer. Sharing a portfolio/website that reflects your work is highly encouraged.

IT Support

Dental Technical Support Specialist

Web Developer

Customer Care

Director of Strategic Initiatives

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Product Expert

Klaviyo
Greater Boston Area
1 day ago
+42
Product Experts at Klaviyo are a critical part of our future success. We take the success of our customers incredibly seriously. Our mission is to deliver exceptional assistance to our customers with the highest level of quality in both product knowledge and communication skills, and in the process, consistently meet and exceed customer expectations. We are looking for a Product Expert who is passionate about providing the best support to customers who are scaling their businesses with Klaviyo. We are very interested in individuals who have a track record of finding creative solutions to unique problems, who thrive in challenging situations and want to apply these skills to solve for customers using our software.

Onboarding Expert

Community Events Manager

IT Specialist

Sales Engineer (Sales)

Load 1 more jobs5 jobs at Klaviyo

Talent Acquisition Coordinator

FareHarbor
Greater Boston Area
1 day ago
Talent Acquisition Coordinator - (Needham, MA) Role description: The Talent Acquisition Coordinator will be responsible for reviewing, screening, and communicating with FareHarbor applicants in a timely manner. This position will support our Needham, MA office and satellite office recruiting needs.  When recruiting is not active, this position will be responsible for supporting managers with administrative duties.  Responsibilities: Gain a

Senior Software Engineer - Android

Lose It!
Greater Boston Area
1 day ago
+25
As an Senior Software Engineer for Android at Lose It!, you'll help design and build new features, products, and capabilities for our mobile app. We believe that small teams of talented people can do great things, so we're looking for someone that can contribute to all phases of building a great product.

Principal Software Engineer - Android

Lose It!
Greater Boston Area
1 day ago
+25
As a Principal Software Engineer for Android at Lose It!, you'll help design and build new features, products, and capabilities for our mobile app. We believe that small teams of talented people can do great things, so we're looking for someone that can contribute to all phases of building a great product.

Software Engineer - Android

Lose It!
Greater Boston Area
1 day ago
+25
As an Android software engineer at Lose It!, you'll help design and build new features, products, and capabilities for our mobile app. We believe that small teams of talented people can do great things, so we're looking for someone that can contribute to all phases of building a great product.

Partner Development Manager

MineralTree
Cambridge
2 days ago
+23
The Partner Development Manager should have demonstrated experience developing and managing successful channel relationships and strategic partnerships.  This role will be responsible for the development, growth and revenue contribution of our joint selling efforts with MineralTree’s key channel partners – which include financial institutions, technology providers, and service companies.

Senior Manager, Global eCommerce Site Operations

ASICS Digital
Greater Boston Area
2 days ago
+21
This role you will lead a team and be the functional subject matter authority on Salesforce Commerce Cloud. Working closely with the Director, Product Management eCommerce you will bring eCommerce industry and platform best practices to the all regions in this highly strategic and consultative position, driving a user centric approach and transforming the ASICS direct to consumer digital experience.

Customer Support Manager

ASICS Digital
Greater Boston Area
2 days ago
+21
Mentor/teach any new employees & current staff. Spearhead training of new employees. Maintain an up-to-date bug list & known issue section. Communicate with our user base across all channels, such as social media, email, technical writings, etc... Maintain an up-to-date Help Center to enable our users with the tools they need to succeed. Work with the QA & Product teams to identify and triage bugs & user pain points. Coordinate with QA & Product teams to ensure customer needs are represented in product decisions. Work directly with engineers when necessary to troubleshoot bugs. Organize & categorize tickets into bugs/known issues. Reproduce & verify any customer complaints.

Operations Manager

Obelisk
Greater Boston Area
2 days ago
Obelisk is building and shipping thousands of cryptocurrency ASIC miners to customers around the world. As an Operations Manager for Obelisk, you will oversee operations for one of our product lines. This includes, but is not limited to: Facilitating communication between teams of contract manufacturers, engineers, suppliers, fulfillment providers, and more.  Managing the BOM for a given project, driving down the costs of components and negotiating deals with suppliers.  Planning future unit production and order fulfillment.  Responding to production issues and anticipating future obstacles.

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