Greater Boston Area
1 week ago
Communicate with retail partners, via phone and email, regarding their Drizly operations.
Adequately address, solve, and track retail partners with account level support using Salesforce.
Monitor performance and coach retailers on best practices.
Solve problems and address unsatisfactory experiences.
Train clients on using Drizly tools and clearly communicate product changes and improvements.
Identify and highlight common retailer feedback to the business to drive overall improvement.