Boston Tech Jobs and Startup Jobs

162

Senior Customer Success Analyst

LogicManager
Greater Boston Area
26 minutes ago
+17
We are seeking competitive, articulate, and curious individuals with an appreciation of the opportunity afforded by a dynamic, high-growth company and industry. We value employees with strong interpersonal skills and the ability to communicate complex materials effectively and simply. At LogicManager, customer success is our top priority and our Customer Success team plays a primary role in ensuring our company’s and our customers’ success & growth. Primarily, the customer success team works consultatively with existing LogicManager customers to help grow and expand their programs. This includes identifying expansion opportunities, conducting product demonstrations, proof of concepts, and facilitating contract negotiations. 

Enterprise Success Manager

LevelUp
Greater Boston Area
1 hour ago
+17
The Enterprise Success Manager is the key contact for all Grubhub Marketplace enterprise-level accounts. You will be tasked with helping your portfolio of restaurants get the most out of using Grubhub and consulting with them to have the most ideal experience for our diners. You’ll be charged with onboarding the brand and key stakeholders, driving the technical integration, operation and launch deadlines. Working with internal stakeholders, you will be responsible for coordinating across multiple engineering and operational teams to help ensure a successful launch. Post-launch, you will be reporting to and communicating with the client on a regular basis, and maintaining a high retention rate of your portfolio of accounts, as well as exploring ways to grow each account.

POS C# Developer

Technical Brand Manager

Sales Operations Administrator

Enterprise Sales Executive

Load 1 more jobs5 jobs at LevelUp

Commercial Enterprise Advocate

Opsgenie
Greater Boston Area
2 hours ago
+16
We are looking for self-motivated entrepreneurs to join our recently established team. You have over 3 years experience in Sales and a track record of achieving targets and experience with our product portfolio and using systems like SalesForce or ToutApp. You can effectively run a sales cycle, build and manage a pipeline and deliver accurate forecasting. Deliver proficiency with tools such as Slack, Google Suite, Outreach, Hubspot and LinkedIn to collaborate with the sales, customer success, engineering, marketing, and finance teams. Strong work ethic, personal accountability, and desire to achieve goals.

Channel Manager

Acquia
Greater Boston Area
2 hours ago
+20
The right candidate will have a track record of exceeding expectations, demonstrate a high degree of motivation and thrive in a hyper growth environment. You believe in selling both with and through Partners. You understand how to combine services and software to deliver customer solutions. You know how to build alignment and consensus between internal colleagues and Partner employees at all levels. The focus will be on developing deep relationships with partners in the Central US, who can ensure consistent and predictable business growth. You will demonstrate a clear passion and drive for results, excellent relationship skills, and a deliberate attention to detail.

Customer Account Manager

Regional Account Manager - Higher Education

Regional Account Manager - Public Sector

Senior Sales Enablement Manager

Regional Account Manager

Major Account Executive

Customer Success Business Operations Manager

Technical Account Manager

Key Account Manager

Customer Success Manager

Load 7 more jobs11 jobs at Acquia

Business Development Manager

Fuze
Greater Boston Area
2 hours ago
+29
target accounts. channel partnerships. existing account base prospecting. personal pipeline generation tactics. Conduct demo, closing, negotiation, proposal, and prospecting meetings. Qualify prospects' needs and effectively map them to Fuze offerings. Work closely with Business Development Reps and marketing to implement strategy and process for your territory. Become an industry expert and develop product mastery. Consistently achieve (and exceed!) quarterly sales quotas and goals. Conduct yourself professionally and cast Fuze in a positive light.

Enterprise Customer Success Manager

Drift
Greater Boston Area
7 hours ago
Customer Centricity: You are a trusted partner and advisor to your customers, and their needs are your north star. Agility/Rigor: “Give me what I need to get moving” is your mantra. As things change and move quickly, you are excited by the fast pace, and opportunity to constantly learn. Scrappiness: You are energized by rolling up your sleeves and making things happen. Extreme ownership: You hold yourself accountable to a high bar. You are supremely organized, you see what needs to happen, and you don’t just roll with it, you run with it. Implementation Chops: You know what it takes to get customers moving quickly and seeing value from software for their business. You also know what it takes to drive change through an organization, and to guide customers through that change. Problem solving: Getting to the root cause of a challenge and coming up with a solution is second nature to you. You have an eye for identifying problems, and an even stronger skill in taking positive proactive action. Technical capabilities: You’re thrown something SaaS Software/Internet related and can move quickly through it with a strong sense of comfort and confidence (e.g. Integrations, APIs, JavaScript, CRM).

Inside Sales Representative (Bilingual - Spanish/E…

Toast
Greater Boston Area
7 hours ago
+45
As an Inside Sales Representative, you will be part of a team that is transforming the way restaurants operate. You will help Toast find, build relationships with, and sign up new customers. Your primary goal will be to generate leads, develop an account portfolio and meet both monthly and quarterly quotas by selling Toast products and services to the SMB market. If you like mobile technology, have experience in the restaurant industry, and can communicate clearly, effectively, and persuasively, join us. 

Regional Manager, Restaurant Success

Inside Sales Representative, Payroll

Senior Software Engineer, Cash Management & Payroll

Manager, Business Development Representatives

Senior Manager, Business Development Representatives

Sales Enablement Trainer

Staff Software Engineer- Team Lead, Payment Acceptance

Inside Sales Representative

Inside Sales Manager, Payroll

Manager of Inside Sales

Senior Software Engineer, Android Platform

Sales Development Representative

Senior Software Engineer, Payments Processing & Settlement

Regional Director of Services- Inside Sales

Enterprise Relationship Manager, Toast Payments

Business Development Representative - Bilingual (Spanish/English speaking)

Load 10 more jobs17 jobs at Toast

Director, Enterprise Customer Success Management

Drift
Greater Boston Area
9 hours ago
Continue hiring a talented and ambitious team of CSMs who can drive the success and growth of our enterprise customers. Develop a strategy for enterprise customer engagement, adoption, project management, change management and growth. Partner with our VP of Enterprise sales to support the expansion of Drift customers. Liaise with our product team to demonstrate enterprise customer product needs. Accurately forecast your team’s business for current and future quarters. Hit your enterprise net retention and customer health quota on a monthly, quarterly, and annual basis.

Customer Success Manager

Datadog
Greater Boston Area
10 hours ago
+37
Partner with sales team to ensure smooth transition and on-boarding experience. Run the full sales cycle for any opportunity for any existing customer account. Proactively build relationships with customers to achieve loyalty. Identify growth opportunities and bring them to close. Act as advisor to customers to ensure they’re leveraging the solution effectively. Monitor and identify usage trends to uncover renewal risks and support greater adoption rates. Collaborate cross-functionally with internal Datadog teams (support, product, finance, and legal).

Strategic Customer Success Manager

Rapid7
Greater Boston Area
12 hours ago
+24
CSM’s are the customer relationship leaders that secure long-term relationships, drive adoption of Rapid7 solutions, team with Account Executives to upsell new products and services, drive customer relationships and loyalty, and are highly motivated to providing our clients with the absolute best in service and support. An exceptional CSM strives to understand our customer’s network topography, product deployment, and how Rapid7 aligns with their security protocols. They will strategically align themselves with the customer by deeply understanding their security program and creative account mapping techniques to be in a position to anticipate their needs and optimize the relationship at the Enterprise level.

Director of Sales,  Incident Detection Response - East Region

Channel Operations Manager

Customer Success Manager

Director Customer Success Management

Sales Development Manager

Sales Manager, Named Accounts

Sales Manager, SLED

Account Executive, Global Services

Account Executive, Mid Market

Account Executive, Named

Account Executive, Named

Business Development Representative

Load 9 more jobs13 jobs at Rapid7

Account Executive, Corporate

Everbridge
Greater Boston Area
13 hours ago
+43
Develop a strong understanding of target buyers, domain knowledge, products and competitors. Prospect and identify new opportunities to build and maintain a healthy pipeline. Demonstrated ability to identify and sell to multiple buyers within an organization. Implement a consultative, solution selling, methodology. Ability to develop and close sales exceeding $100,000 in annual value Work with Marketing and Business Development to execute campaigns to top buyers. Exceed assigned sales objectives and quarterly bookings quotas. Accurately manage and forecast your business using SF.com.

Account Executive

Everbridge
Greater Boston Area
13 hours ago
+43
Everbridge is seeking a hunter/closer looking to advance their career in software sales. This is a full selling role that will include prospecting, qualifying, managing, and closing new sales.  This candidate will work remotely in the designated region or based out of our Burlington, MA headquarters.

Business Development Representative

Everbridge
Greater Boston Area
13 hours ago
+43
Respond to and develop marketing leads into qualified sales meetings. Call on predefined customer’s lists to generate new sales pipeline opportunities. Ability to develop a ‘Why Everbridge, Why Now’ proposition for each prospect interaction & close cooperation with the sales team to identify and follow up on new leads/opportunities and all other inbounds. Partner with sales and marketing to identify ongoing goals and needs; work to structure regionalized strategies to capitalize on opportunities. Nurture CRM database according to Account Executive/Account Manager sales strategies to qualify prospects and initiate a warm hand off. Leverage and expand both account and contact base; will include networking within as well as researching states and organizations to develop additional leads for prospective clients.

Enterprise Sales Engineer

Everbridge
Greater Boston Area
13 hours ago
+43
As Senior Enterprise Sales Engineer, you’ll support the technical demands of our sales team. You’ll bring your gravitas to the sales process, and function as the CEM creditable expert who can explain, demo and through a proof-of-value articulate how the Everbridge platform and suite of solutions will work to solve prospect needs. Due to the product’s scale and sophistication, and our fast moving, highly entrepreneurial environment we are seeking a highly technical, yet sales focused sales engineer.

Director, Account Management

Everbridge
Greater Boston Area
13 hours ago
+43
Everbridge seeks a Director, Account Management. The chosen candidate will perform all necessary functions to effectively manage and lead a team of Senior Account Managers who are responsible for the retention and growth of Everbridge’s Strategic customers.  As a Director, you will help to evolve the department's overall strategy to deliver sustainable high performance.

Senior Account Manager

Everbridge
Greater Boston Area
13 hours ago
+43
Everbridge seeks an experienced and customer-focused Senior Account Manager to take ownership of retaining and growing existing accounts. The Senior AM will develop strategic relationships at multiple levels within customer accounts. The Senior AM will need to maintain a keen understanding of customers’ businesses and service requirements in order to ensure the alignment of the Everbridge suite of products. The role is essential for the success of Everbridge’s largest and most strategic accounts and is held accountable for the customer’s satisfaction and successful deployment of the platform. The goal is to retain the customer and expand the Everbridge footprint within new business units and use cases of the Everbridge Communications software, resulting in 100% customer renewals and revenue expansion. The Senior Account Manager will proactively manage the account, over the phone and in person.  This is a sales position with aggressive renewal and growth targets.  Position is located in the Burlington, MA location.

Sr. Manager, Sales Training & Enablement

Everbridge
Greater Boston Area
13 hours ago
+43
Everbridge seeks an experienced Senior Sales Training & Enablement Manager to define and lead our sales training strategy, implement and deliver sales training programs, and measure the impact to enable continuous improvement. Successful candidates must be passionate about teaching, knowledgeable about selling, and able to understand company objectives and develop ideas to achieve them through sales training.

Senior Sales Engineer

Everbridge
Greater Boston Area
13 hours ago
+43
Everbridge is seeking an experienced Technical Sales Engineer to support our growing team in the US. The Everbridge Sales Engineers are the primary technical resource for the field sales force and re-seller partners. This role is responsible for actively driving and managing the technology evaluation stage of the sales process and designing customer solutions that include Professional Services. The Senior Technical Sales Engineer must be able to articulate technology and product positioning to both business and technical users while establishing and maintaining strong relationships throughout the sales cycle.

Vice President, SLED Sales

Everbridge
Greater Boston Area
13 hours ago
+43
We are in search of a highly skilled, result-oriented Vice President of SLED Sales with a strong desire to succeed in a dynamic fast-growth SaaS organization.  The VP will provide vision, inspired leadership, and creative solutions in leading our SLED Sales Team to generate new and growth business and drive multi-product sales into large and middle market commercial companies.

Territory Manager

Everbridge
Greater Boston Area
13 hours ago
+43
Everbridge is seeking an experienced Territory Manager. The ideal candidate will be an experienced hunter/closer with a demonstrated track record of achievement selling into small to medium size businesses (SMB). This is a full cycle, high volume closing role in our Burlington, MA location.

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