Boston Tech Jobs and Startup Jobs

11

Technical Account Manager

CloudHealth by VMware
Greater Boston Area
11 hours ago
+23
You love being on the front lines of the business partnering with best-in-class customers, internal executives, and developers to communicate technical context required to make improvements to the customer experience and software solutions. You’re looking for an opportunity to be on the forefront of the cloud revolution and possess a strong technical background with experience supporting cloud computing products, services, and solutions.

Account Management Coordinator

Acquia
Greater Boston Area
23 hours ago
+20
The Account Management Coordinator will be responsible for supporting the global Account Management team, and will be pivotal in helping to deliver success for our customers. This role will work directly with our Account Managers, Technical Account Managers, Support, Operations, Legal and Finance teams. This is a tremendous opportunity for an ambitious individual with the desire to enter the world of Account Management & Sales.

Support Escalation Manager

Support Engineer

Office Manager / Team Assistant

LeanIX, Inc.
Greater Boston Area
4 days ago
+16
As Team Assistant at LeanIX you will take on a valuable and versatile role in our fast-growing company and work closely with internal departments and management as well as external contacts such as customers, suppliers and business partners. You also play an important role in the onboarding of new colleagues. You are responsible for the entire office management and all related administrative activities.

System Administrator

LeanIX, Inc.
Greater Boston Area
4 days ago
+16
We are looking for a highly-skilled system administrator to serve as the contact person for all matters concerning our internal IT. It will be your responsibility to ensure that our IT infrastructure is running smoothly. You will keep our company Macbooks up and running while sharing your skills and expertise with all colleagues. You will also be responsible for continuing work on process automation that allows us to grow faster and make things

Customer Support

LeanIX, Inc.
Greater Boston Area
4 days ago
+16
Provide initial response, operational assistance, and development of software workarounds and/or resolutions. Deliver solutions to both technical and non-technical end users while also supporting a wide range of technologies. Coordinate customer support cases including interaction with other internal groups such as Engineering, Sales and Customer Success. Bring in the customer's voice to develop our product. Participate in root cause analysis and resolution of reported problems. Work closely with the Customer Success Manager (CSM) to maintain visibility and provide consistency to the customer. Ensure all issues are systematically tracked, escalated and communicated. Share resolutions internally, and with customers via the product documentation. Contribution to product documentation enhancement. Proactively communicate with customers and team members regarding status of customer inquiries or problems. Working with a state-of-the-art Customer Support tool.

Technical Account Specialist - CloudHealth

CloudHealth by VMware
Greater Boston Area
6 days ago
+23
You seek an opportunity to be on the forefront of the cloud revolution. You possess both a strong technical background and solid business acumen with the have experience with cloud computing products, services and solutions. You have a creative streak and a passion for supporting and advising clients in a data-driven, fast-paced and fact-based environment. You have data mining and statistical expertise and love being on the front lines of the business where you can partner with best-in-class customers, internal executives and developers. You thrive on communicating technical context required to make improvements to the customer experience.

Senior Software Engineer

SmartSense by Digi
Greater Boston Area
6 days ago
+36
Dive into an empowered role doing end-to-end feature development. You’ll be familiar with all parts of our stack— data ingestion, storage, notification, presentation and analytics. You will be developing on a modern cloud platform, building enterprise-grade software on top of it. To do so, you’ll exercise judgment everyday in making tradeoffs between design and feasibility. Choose when to hack and when to invest. You’ll engineer your features to be scalable and resilient in a large complex system.

Software Engineering Manager

SmartSense by Digi
Greater Boston Area
6 days ago
+36
Dive into an empowered role directing a software development team. You’ll be familiar with all parts of our stack—data ingestion, storage, notification, presentation and analytics. You will be driving the optimal utilization of our agile software team members on a modern cloud platform while helping to ensure SmartSense is an amazing place for engineers to work. To do so, you’ll exercise judgment every day working with our Product team and our Engineering teams to make tradeoffs between what we build and how will build it and when we have enough value to release. You’ll lead engineers to build scalable and resilient large complex systems and have significant influence on the fire hose of value we deliver to our customers. You’ll work closely with engineering executives to grow and scale the development teams as we continue to grow aggressively.

Firmware Engineer

SmartSense by Digi
Greater Boston Area
6 days ago
+36
Dive into an empowered firmware engineering role. You will design, implement, and deliver high quality firmware which controls hundreds-of-thousands of SmartSense’s networked devices. You will be a key member of an Agile Engineering team producing a variety of firmware running on a spread of embedded processors, (8-bit microcontrollers up to the brand new Linux-enabled ARM microprocessors). You will learn to interface with numerous different sensor technologies and deliver sensor data via multi-modal communication channels. Choose when to hack and when to invest. You’ll apply judgment to where we can get the most benefit for our efforts, and you’ll help guide high-level architectural decisions.

Technical Account Specialist - CloudHealth

CloudHealth by VMware
Greater Boston Area
6 days ago
+23
CloudHealth by VMware is looking for a creative and highly motivated visionary who will utilize data (mining, analysis and aggregation) to provide account management, technical advisory and relationship oversight for our tech-touch accounts.

Customer Advocacy Manager

CloudHealth by VMware
Greater Boston Area
1 week ago
+23
Develop and drive a customer advocacy program that supports sales and marketing efforts and highlights the strength of the CloudHealth by VMware brand. Create well-written, compelling content such as case studies, video testimonials, blog posts and the like. Maintain a measurement, tracking and reporting process that includes an up-to-date database . Execute on customer advocacy initiatives like sourcing, asset management and tracking, etc. Collaborate with teams like sales, product, customer success, and other customer-facing functions to ensure alignment between groups. Assist with the CloudHealth Customer Advisory Board. Identify effective strategies for embedding customer advocacy into cross-functional areas including marketing campaigns.

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