Boston Tech Jobs and Startup Jobs

7

Senior Manager, Pricing and Packaging Strategy

CarGurus
Greater Boston Area
3 hours ago
+41
CarGurus is looking for a Senior Manager, Pricing and Packaging Strategy to drive our Go To Market activities for new product introductions and international markets. We are rapidly expanding our offering to include a series of listing and digital marketing products such as dealer search (SEM), display products and social. Our international markets are experiencing disproportionately large growth with unsatisfied dealer marketing needs. This role would be a leader of our packaging, pricing and product strategies.

NetSuite Administrator

Engineering Support Specialist

Canada Retention Specialist

Event Planner - Part Time/Contract

Senior Associate, International Business Operations

Manager of Dealer Relations

International Business Operations Manager

Manager, Build/Delivery

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Director of Customer Service Insights and Metrics

ezCater
Greater Boston Area
11 hours ago
+30
The Director of Customer Service Insights and Metrics is responsible for creating, managing and communicating business insights gained by synthesizing data from multiple sources. This position is primarily responsible for providing actionable insight for our customer service department. The director will apply various quantitative methods to analyze and interpret information from multiple data sources as needed (Periscope, Twilio Flex, Teleopti, Excel). The director will maintain a critical consulting and advisory role with customer service management in driving best practices and measurement methodology. This position is a working manager, sharing knowledge and coaching employees as much as driving assigned projects.

Associate Service Desk Engineer

Sr. Manager, Local Operations & Logistics

Getaround
Greater Boston Area
5 days ago
The Sr. Manager, Local Operations & Logistics is a key resource in the strategic development of all processes and tools used by our local operations team. The ideal candidate brings an exceptional track record of designing processes and has experience in logistics and resource planning. The Senior Manager will play an integral role in helping build world-class, scalable operations across cities in which we operate, supporting our rapid growth, and delivering a reliable, predictable and quality customer experience. This role is a key resource in the company and will report into the Director of City Operations.

Regional Manager - Northeast

Getaround
Greater Boston Area
5 days ago
The Regional Manager - Northeast plays a critical role in our market growth in North America. This person will be responsible for overseeing the Boston, New York, New Jersey, Philadelphia and Washington DC markets and their respective General Managers. Each of these cities have their own unique challenges, and it is the Regional Manager's role to ensure that each market is successfully hitting all goals and is growing at an aggressive pace. This role is a key position in company and will report into the Director of Markets - North America.

Regional Dispatcher - Northeast

Getaround
Greater Boston Area
5 days ago
What you’ll be doing: Dispatching and monitoring our Field Specialists on a day-to-day basis using real time data across multiple markets Working with the fleet team to analyze and prioritize daily operational goals and timelines Prioritize daily activities based on emergencies during shift Communicate with our Field Specialists using our dispatch tools Schedule and dispatch Field Specialists to service vehicles at certified vendors according to customer requests, specifications, or needs, using our dispatch tools Working with the Customer Happiness Management team to dispatch and handle real-time incidents Provide critical feedback and support to maximize operational efficiency.

Office Assistant (Part-time)

edX
Greater Boston Area
6 days ago
+15
Provide coverage for the reception desk and office Monday-Friday preferably from 11-5pm. Create and manage an inventory of office supplies by purchasing and stocking supplies for the office. Manage daily lunches and provide help with events including set-up, catering, and cleaning. Coordinate with administrative assistants and other internal colleagues to prepare for meetings and events. Monitor and restock kitchen inventory of snacks, beverages, and other supplies on a daily basis. Supervise caterers and other service staff during daily lunch. Coordinate with maintenance contractors, vendors, and cleaning crew to monitor plumbing, appliance.maintenance, electrical and other services as needed. Assist with projects as requested or assigned by management.

Customer Support Lead

BookBub
Greater Boston Area
1 week ago
+23
BookBub is seeking a customer support leader to manage and develop support at our organization. This person will lead and mentor a small team of support representatives, working to build a distinct consumer-facing support function at the company and helping develop support practices as we launch a new business line. The ideal candidate will have experience leading a support team, improving support processes and documentation, and collecting, sharing, and acting upon customer insights. The candidate should also have excellent problem-solving and troubleshooting abilities, and thrive on providing thoughtful, friendly, and effective one-on-one support.

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