Boston Tech Jobs and Startup Jobs

12

Manager of Dealer Relations

CarGurus
Greater Boston Area
1 day ago
+41
The Manager of Dealer Relations is responsible for leading and coaching a high-performing, sales-focused account management team at the individual level. The Manager of Dealer Relations will be responsible for contributing to and executing the strategic direction as set forth by the Senior Director of Dealer Relations, and VP of Dealer Relations. The successful candidate will have experience working in a fast-paced sales environment with relatively short sales cycles and high-growth expectations. The Manager of Dealer Relations will own a segment of the business, and will be responsible to delivering against renewal, sales, and retention targets, while contributing to the successful rollout of new products among an existing client base.

Programmatic – Client Partner

NetSuite Administrator

Office Administrator

Customer Success Specialist

Customer Success Associate, Support

Load 2 more jobs6 jobs at CarGurus

VP Customer Service – Efficiency and Effectiveness

ezCater
Greater Boston Area
2 days ago
+30
Be responsible for the efficiency and effectiveness of the 500 (soon to be 1,000+) CSRs who support all of our constituents. Our people are in multiple sites across the US and Europe, in office, work-from-home, and outsourced set-ups. Lead the teams that help you do your work. Today those teams includes scheduling, workforce management, training, quality assurance, and strategic projects. Refine the processes and tools we have in place – and invent, buy, or build different and better ones when it’s time to do so. We don’t have sacred cows. Work closely with our data analysts to invent and refine metrics, ferret out problems, calculate ROIs, and track improvements. We’re huge believers in the enabling power of objective-yet-nuanced data. Work closely with our software developers to build or buy better tooling. We’re huge believers in the enabling power of clever-yet-pragmatic technology. Work closely with our CSRs and their leaders, helping roll out your refinements and new processes, and ensuring they’re practicable and welcomed by the CSRs.

Desktop Support Technician

DraftKings
Greater Boston Area
2 days ago
+16
You’ll support Windows 10 MacBook Pro, iPads, and Android devices. Configure and deploy Mac OS X (High Sierra, Mojave) and Windows 10 through standard measures, as well as imaging technologies. Provide email support for mail clients like MS Outlook for Mac/PC, Mac Mail, Thunderbird, etc. Zimbra is a huge plus. Work moves quickly and you must be able to manage multiple projects at once and adapt to change quickly.

Senior Software Engineer, Web

Senior Software Engineer

Senior Software Engineer, Android

Senior Software Engineer, Back End - Sportsbook

Senior Software Engineer, iOS

Customer Experience Quality Improvement Specialist

Principal Software Engineer, Platform

Technical Lead

Technical Lead, Marketing Platform

Load 6 more jobs10 jobs at DraftKings

Regional General Manager- Northeast

Getaround
Greater Boston Area
3 days ago
The Regional Manager - Northeast plays a meaningful role in our market growth in North America. This person will be responsible for leading the Boston, New York, New Jersey, Philadelphia and Washington DC markets and their respective General Managers. Each of these cities have their own unique challenges, and it is the Regional Manager's role to ensure that each market is successfully hitting all goals and is growing at an ambitious pace. This role is a key position in company and will report into the Director of Markets - North America.

Customer Support Associate

edX
Greater Boston Area
3 days ago
+15
edX is seeking a Customer Support Associate to join our growing Support Team. Customer Support Associates help learners resolve questions across a variety of course experiences. Students love edX courses, so they’re not shy about asking for help, and we pride ourselves in helping them make the most of their experience while providing World Class support. You’ll also work cross-functionally with our product teams regarding bugs, features, and ticket trends. 

Office Assistant (Part-time)

edX
Greater Boston Area
4 days ago
+15
EdX is looking for an energetic, organized, and proactive part-time Office Assistant to assist in the daily operations of our office. You will be the first point of contact for our office, guaranteeing that every visitor, client or employee is greeted and welcomed appropriately. To perform the job successfully, you should demonstrate good customer service and problem solving skills, superb attention to detail, great communication skills, and ability to organize and manage competing priorities. This is a part-time role, requiring 20 hours per week.

Executive Assistant

edX
Greater Boston Area
5 days ago
+15
EdX is hiring an Executive Administrative Assistant to support our Chief Product Officer. A strong EA candidate is a highly­ organized, detail­ oriented, self­ starter with a strong track record of demonstrating sound judgment. The keys to this role will be pragmatic thinking, strategic support and passion for executing efficiently in a fast­ moving environment filled with competing priorities.

Regional Manager - Northeast

Getaround
Greater Boston Area
1 week ago
The Regional Manager - Northeast plays a critical role in our market growth in North America. This person will be responsible for overseeing the Boston, New York, New Jersey, Philadelphia and Washington DC markets and their respective General Managers. Each of these cities have their own unique challenges, and it is the Regional Manager's role to ensure that each market is successfully hitting all goals and is growing at an aggressive pace. This role is a key position in company and will report into the Director of Markets - North America.

Regional Dispatcher - Northeast

Getaround
Greater Boston Area
1 week ago
What you’ll be doing: Dispatching and monitoring our Field Specialists on a day-to-day basis using real time data across multiple markets Working with the fleet team to analyze and prioritize daily operational goals and timelines Prioritize daily activities based on emergencies during shift Communicate with our Field Specialists using our dispatch tools Schedule and dispatch Field Specialists to service vehicles at certified vendors according to customer requests, specifications, or needs, using our dispatch tools Working with the Customer Happiness Management team to dispatch and handle real-time incidents Provide critical feedback and support to maximize operational efficiency.

Sr. Manager, Local Operations & Logistics

Getaround
Greater Boston Area
1 week ago
The Sr. Manager, Local Operations & Logistics is a key resource in the strategic development of all processes and tools used by our local operations team. The ideal candidate brings an exceptional track record of designing processes and has experience in logistics and resource planning. The Senior Manager will play an integral role in helping build world-class, scalable operations across cities in which we operate, supporting our rapid growth, and delivering a reliable, predictable and quality customer experience. This role is a key resource in the company and will report into the Director of City Operations.

Part-time Customer Service Ninja

ezCater
Greater Boston Area
1 week ago
+30
ezCater is the #1 online - and the only nationwide - marketplace for business catering in the United States – a $23.9 billion market. Our 3.8M+ on-time ratings and reviews, our 60K+ caterers and restaurants, and our 5-star customer service make it superbly easy for business people to find and order great food for their meetings. We’re backed by Insight Venture Partners, Iconiq Capital, and Wellington Management, we’re on a path to $1B in 2019 and

Customer Service Outsource Manager

ezCater
Greater Boston Area
1 week ago
+30
We are looking for a team player who will work with other members within the company to help improve and maintain relationships and increase effectiveness of initiatives and strategies. This person will have great relationship and time management skills, knowledge of call center options and project management practices and a superior customer service mindset.

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