Entry Level Boston Startup and Tech Jobs

31

Manager, Office of the CEO

Indigo
Greater Boston Area
1 day ago
+21
Manager, Office of the CEO Indigo improves grower profitability, environmental sustainability, and consumer health through the use of natural microbiology and digital technologies. Utilizing beneficial plant microbes and agronomic insights, Indigo works with growers to sustainably produce high quality harvests. The company then connects growers and buyers directly to bring these harvests to market. Working across the supply chain, Indigo is

Lab & Facilities Operations Tech (TEMP)

Lab & Facilities Operations Tech (Media/Glassware) (Temp)

Full Stack Software Engineer

Beacon Interactive Systems
Waltham
1 day ago
Are you looking for a challenging professional experience that will deliver important and cutting edge solutions to our country’s warfighters and industry?  Beacon Interactive Systems is based in Waltham, MA and delivers mission critical software systems to the US Navy, the Department of Defense, and Industry. A successful applicant will play a critical role in developing Beacon’s Ship Systems and Digital Work Management Products.  This position

Customer Support Manager

MineralTree
Cambridge
2 days ago
+23
In this newly created role, you will lead our Customer Support team in assisting our customers with troubleshooting and navigating through processes and bugs regarding the MineralTree Secure Business Pay software. You will assist the team in a player/coach capacity with application support and troubleshooting while demonstrating the highest level of both leadership and customer service.

Account Manager

DataRobot
Greater Boston Area
2 days ago
DataRobot is looking for a proven Boston-based Client Specialist to manage a portfolio of existing customers in order to drive high levels of revenue renewal, expansion, and customer satisfaction. A member inside sales and closely aligned with with a specific selling team, the Client Specialist will oversee the contract renewal process, identify and close upsell opportunities, develop relationships with client stakeholders, and monitor the health and progress of client accounts. The successful Client Specialist will have strong commercial skills, a passion for helping clients succeed and will focus on developing a loyal, referenceable portfolio of clients that continually expand their use of the DataRobot Automated Machine Learning platform.For the right candidate, this is a tremendous opportunity to join the leading company in an exciting product space at a critical point in time.

Customer Care Representative

Owl Labs
Somerville
2 days ago
+11
Owl Labs is hiring a Sales Representative to join the Owl Labs Sales and Customer Success team. This is a perfect role for someone looking to accelerate their career quickly in a startup environment. This person will be responsible for talking with leads and customers via chat, email, and phone to answer questions and encourage sales. This person will have the opportunity to build a book of customers and will be responsible for managing those accounts over time.

Request for Proposal (RFP) Coordinator

Interactions
Greater Boston Area
2 days ago
+20
We are looking to hire a Request For Proposal (RFP) Coordinator to support the sales, solution consulting, and customer success teams in fulfilling inbound requests for information and documentation associated with competitive bids (e.g. RFI’s & RFP’s), IT Security Questionnaires, Vendor Surveys and other requests from clients and prospective clients.

Customer Support Manager

Embark Veterinary
Greater Boston Area
3 days ago
+17
Embark Veterinary is searching for a Customer Support Manager. To be successful in this role, you should have experience in customer support and a high EQ. You should also have experience in managing a growing team, and a keen interest in learning more about the biology and genetics of dogs. Your primary responsibility focuses on resolving customer inquiries and questions through direct support via our customer support platform, chat, social media, telephone, and email. You will also be responsible for regular reporting of metrics to ensure the growth and scaling of the team, customer satisfaction, and encapsulation of issues to other departments.

Customer Success Manager

Drift
Greater Boston Area
3 days ago
About Drift Drift is the new way businesses buy from businesses. With its quickly evolving set of tools and playbooks, Drift is the world’s leading conversational marketing platform, trusted by top enterprise businesses like Ellie Mae, GrubHub, InVision, Marketo, MongoDB, Okta, Outreach, Eventbrite, Vidyard, and over 150,000 other businesses. Sales and marketing teams rely on Drift to connect now with the customers who are ready to buy now. Based

Executive Assistant

Forward Financing
Greater Boston Area
3 days ago
+43
As an Executive Assistant you will be the right-hand person to the Executives of the company, responsible for all logistical coordination of calendars and communication with internal teams, customers, and other corporate stakeholders. Majority of time spent will be in support of the CEO and founder (75%). The remainder of the time, supporting the President (25%). Ideal candidates will be extremely detail oriented and organized. He/she acts proactively and without much supervision, anticipating needs and following through.

Executive Assistant

Toast
Greater Boston Area
3 days ago
+45
We are a rapidly growing company that’s revolutionizing the way the restaurant industry does business by pairing technology with an extraordinary commitment to customer success. We help restaurants streamline operations, increase revenue, and deliver amazing guest experiences through our platform that combines restaurant point of sale, guest-facing technology, and award-winning customer support. As a Toaster, you will be challenged to take on

Strategy & Operation Senior Program Manager

Revenue Operations Representative

Customer Support

LeanIX, Inc.
Greater Boston Area
3 days ago
+16
Provide initial response, operational assistance, and development of software workarounds and/or resolutions. Deliver solutions to both technical and non-technical end users while also supporting a wide range of technologies. Coordinate customer support cases including interaction with other internal groups such as Engineering, Sales and Customer Success. Bring in the customer's voice to develop our product. Participate in root cause analysis and resolution of reported problems. Work closely with the Customer Success Manager (CSM) to maintain visibility and provide consistency to the customer. Ensure all issues are systematically tracked, escalated and communicated. Share resolutions internally, and with customers via the product documentation. Contribution to product documentation enhancement. Proactively communicate with customers and team members regarding status of customer inquiries or problems. Working with a state-of-the-art Customer Support tool.

Senior IT Security Analyst

LogicManager
Greater Boston Area
3 days ago
+17
We are currently seeking a candidate experienced in Service Organization Controls (“SOC”) and other IT Auditing practices. This role will become an expert in understanding the operational and security policies, procedures, and processes that need to be in place for organizations to achieve consistent compliance and security assurance. Duties of the IT Security Analyst include assisting with security monitoring and content development, developing and managing various security-related databases, assisting in security due-diligence reviews of LogicManager vendors, and creating recommendations.

Operations (Full Time)

Brooklyn Boulders
Somerville
3 days ago
+13
OUR STORY: Brooklyn Boulders (BKB) opened its doors in 2009. With facilities now nestled in the hearts of New York, Boston and Chicago and programs all over the country, BKB operates an adventure lifestyle ecosystem that consists of a diverse community of climbers, creatives, artists, and fitness enthusiasts, with the common vision of Becoming Superhuman Together. We live and breathe our CORE VALUES. They’re what makes BKB…BKB! INSPIRE GET

Enterprise Support Specialist - Weekend Shift

Grubhub
Greater Boston Area
4 days ago
+29
Each Enterprise Support Specialist serves as the point of contact supporting the LevelUp platform for users, merchants, partners, and internal teams. This role will provide the opportunity to learn and own specialty areas, expand your knowledge and responsibilities, work on projects across various departments within the organization, grow within our team and organization, and influence the optimization of our processes, all while helping customers and working with a tight-knit team. Support believes in learning, growing, and promoting internally: as agents complete projects assigned to them, achieve high customer satisfaction and quality assurance scores on their tickets, knock volume expectations out of the park, and more, they'll earn badges. Earning badges unlocks access to promotions and a variety of growth path opportunities, including leadership, technical escalation, or specific subject matter expertise. As in life, so it is with support: choose your own adventure!

Enterprise Support Specialist - Night Shift

Enterprise Support Specialist - Weekend Shift (Bilingual)

Customer Service – Order Handling Support

ZAGENO Inc.
Cambridge
5 days ago
COME JOIN US We are currently seeking enthusiastic individuals to join our customer support team in Cambridge. As part of a growing B2B online marketplace, you will be challenged every day by an exciting, fast-paced environment. You'll manage every step of the laboratory ordering process while creating meaningful relationships with our customers and vendors. Come help today's life science researchers discover tomorrow's innovation! YOUR TASKS

Dental Technical Support Specialist

Formlabs
Somerville
5 days ago
+16
Help our users in the clinical and dental laboratory markets successfully transition to a digital workflow that includes Formlabs products. Be an expert teacher to our users and Services teammates - both remote and on-site. Communicate via phone, chat, and email with Formlabs users to teach our printing technology, resolve problems, and create solutions. Translate technical concepts into clearly-documented, actionable steps for users. Print, print, print - and we don’t mean 2D or paper jam errors.

Account Specialist

Nexamp
Greater Boston Area
5 days ago
Does working for a fast paced, growing company that is making a difference in our environment excite you? Do you have a passion for making our environment better for this generation and the ones that follow? If you’re excited about career growth, group volunteering, and the occasional ping pong after hours, then this is the job for you. Let’s make a difference together. Join our team!    SUMMARY Due to growth, Nexamp is looking for a problem

Operations Associate

Industrious
Greater Boston Area
5 days ago
About the Company: Industrious is the largest premium flexible workspace provider in the U.S. with over 65 locations in more than 35 U.S. cities. Its Workplace Experience platform, which pairs thoughtfully-designed spaces with hospitality-driven services and amenities, has reshaped the concept of coworking into a scalable solution for companies of all sizes and stages. Since its founding in 2013, Industrious has helped thousands of companies

Merchandising Associate

Drizly
Greater Boston Area
5 days ago
+11
Who we are Drizly is the world’s largest alcohol marketplace and the best way to shop beer, wine and spirits. Our customers trust us to be part of their lives – their celebrations, parties, dinners and quiet nights at home. We are there when it matters - committed to life’s moments and the people who create them. We partner with the best retail stores in over 100 cities across North America to serve up the best buying experience. Drizly offers a

Support Analyst

CrunchTime!
Greater Boston Area
5 days ago
+25
We're looking for a highly motivated Support Analyst with experience working with enterprise software systems and General Manager level hospitality experience. The Support Analyst is responsible for responding to requests from Tier 2 (Customer Support) to research, troubleshoot, and identify root cause of technical issues for the CrunchTime Application Suite. An ideal candidate possesses exceptional analytical and problem-solving skills and is able to work independently as well as in collaboration with cross-departmental teams.

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