Boston Tech Jobs and Startup Jobs

6

Manager, Customer Success Management

Rapid7
Greater Boston Area
5 hours ago
+24
This key role within our Customer Success organization, reporting to the Director, Customer Success management, will be responsible for leading a team of Customer Success Managers in the care, retention, and growth of our customers. This population of customers represents a significant portion of Rapid7’s annual recurring revenue, and this person will help to design and execute on our customer relationship strategy that is focused on driving high retention (90%+) and expansion across a highly diverse and large percentage of Fortune 500 brands.

Senior Customer Success Manager

Strategic Customer Success Manager

Senior Security Consultant (Penetration Tester)

Manager, Customer Success Management - Enterprise

Customer Success Manager

Senior Advisory Services Consultant

Customer Adoption manager

Load 4 more jobs8 jobs at Rapid7

Threat Researcher - Product Innovation

Carbon Black
Greater Boston Area
1 day ago
+52
Threat Researchers at Carbon Black are responsible for leading, conducting and presenting threat research done by Threat Analysis Unit (TAU) and build systems used across our security program. This includes the strong understanding of endpoint detection, cloud technologies, security operations, current threatscape and emerging threats. Threat Researchers are also expected to provide mentorship to other members of the team, and take lead in maturing procedures, evaluating new security technologies, incident response, penetration testing, and prototype/experiment with new ideas and technologies to improve both our product and services.

Senior Software Engineer (Diagnostics, Infrastructure and Tooling)

Senior Software Engineer - Backend (Remote)

Customer Success Engineer

Senior Software Engineer

Senior Software Engineer - Voice of Customer (Endpoint)

Renewal Specialist

Load 3 more jobs7 jobs at Carbon Black

Senior Account Executive

GreatHorn
Waltham
5 days ago
+38
We’re looking for an experienced results-driven sales professional with strong cyber security experience, preferably in SaaS, who wants to be part of a high-growth, fast-paced company. As a Senior Account Executive, you will work closely with the founding team on business, sales, and customer relationship development. This is a great opportunity to make waves and be part of building a high-performance sales team, working with cutting edge

Strategic Customer Success Engineer

GreatHorn
Waltham
5 days ago
+38
GreatHorn is looking for a highly motivated Strategic Customer Success Engineer who will be responsible for setting up, configuring, and monitoring our strategic accounts, in both pre and post-sale scenarios. In addition, you will be charged with actively developing and delivering training materials and communicating GreatHorn’s value and success to customer stakeholders. As a Strategic Customer Success Engineer, you will work with prospects and

Customer Success Manager

CloudLock
Waltham
1 week ago
As a Customer Success Manager, you will ensure the strategic implementation and enablement of the CloudLock product for our most strategic customers focusing on delivering quality through the customer lifecycle, driving tactical implementation and strategic account planning. Act as a customer advocate working closely with engineering and product management to identify and quickly resolve any customer challenges ensuring a positive customer experience. Provide expertise regarding a wide range of CloudLock products.

Customer Success Enablement Manager

Everbridge
Greater Boston Area
1 week ago
+43
Building and running our Webinar Program – including program creation, content creation, delivery of webinars, driving attendance, measuring impact. Building and run our User Groups – including in-person coordination and management of these user groups across the US. Assisting with customer enablement and retention efforts – serving as a product expert to assist with ad-hoc requests from our Account Management and Sales teams, as well as programmatic efforts to drive adoption and usage within the customer base.

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