Boston Tech Jobs and Startup Jobs

157

Facilities Manager

Markforged
Watertown
50 minutes ago
+25
The Facilities Manager will join the rapidly growing Business Operations team to ensure success Markforged scales rapidly in 2019. In this role you will: Responsible for facilities projects for existing and future Markforged office locations - scopes Markforged operational and physical space requirement needs as team grows, manages budgets, and ensures projects completed on time Oversees physical security infrastructure, access controls, and policies Manages relationships with property management, facilities vendors, contractors, and building engineers Troubleshoot and problem solve facilities related incidents, and manage landlord relationships Manage office management team across Markforged offices Own global EHS compliance and required reporting Run emergency / incident response planning for all facilities

Maintenance Technician

Director, Business Operations

Help Desk Technician II

Customer Solutions, Technical Engineer-Metal

Logistics Coordinator

Machine Operator 1st Shift

Machine Operator 2nd Shift

1st Shift Supervisor

2nd Shift Supervisor

Technical Trainer

3rd Shift Supervisor

Quality Engineering Technician

Engineering Executive Administrator

Machine Operator 3rd Shift

Load 10 more jobs15 jobs at Markforged

Manager of Solution Services

Smartsheet
Greater Boston Area
4 hours ago
Smartsheet is looking for a proven leader to help build, operate, and scale our Solution Services team in Boston. The right candidate is an experienced manager with a proven ability to create strong implementation programs to drive the customer adoption lifecycle for both large and small organizations, at scale. As Manager of Solution Services, you will build and oversee a team of Solution Implementation Managers. You will be responsible for the

Customer Success Associate

Smartsheet
Greater Boston Area
4 hours ago
Smartsheet is looking for a proven Customer Success Associate to manage a set of small to medium sized accounts in order to help drive a high level of customer satisfaction, successful product use, and customer retention. You will serve as the primary point of contact for key customers, understand customer success criteria, address questions, resolve issues and over time serve as a trusted...

Restaurant Success Analyst

Toast
Greater Boston Area
4 hours ago
+45
Onboarding Experts at Klaviyo are a critical part of our future success. We take the success and happiness of our customers incredibly seriously. Our mission is to deliver exceptional assistance to our customers in their first 90 days setting up Klaviyo with the highest level of quality in both product knowledge and communication skills and, in the process, consistently meet and exceed customer expectations. We are looking for an Onboarding Expert who is passionate about providing the best onboarding experience and support to customers who are scaling their businesses with Klaviyo.

Director, Toast Payments

Workplace Experience Coordinator

Post-Live Services Coordinator

Strategy & Operation Senior Program Manager

Salesforce Administrator

Manager, Restaurant Success

Restaurant Success Manager

Director of Customer Success Enablement

Site Reliability Engineer

Relationship Manager, Toast Payments

Principal Software Engineer, DevTools

Director Real Estate and Workplace Experience

Technical Support Specialist

Revenue Operations Representative

Systems Enablement Manager

Load 10 more jobs16 jobs at Toast

Systems Engineer

CarGurus
Greater Boston Area
4 hours ago
+24
We are looking for a Systems Engineer who can help design, implement, and maintain a rapidly scaling infrastructure which deploys code multiple times daily. CarGurus is experiencing rapid growth and this person will play a key role in US and global expansion.  This is an opportunity to join a talented team of engineers who ensure the highest levels of performance, security and availability. There will be great projects that range from challenging to a quick fix. Your fellow engineers have a diverse background and are willing to help. This is a high impact role with exceptional visibility within the team. 

NetSuite Administrator

Office Administrator

Customer Success Partner Specialist

Customer Success Partner Programs Associate/Specialist

Manager of Dealer Relations

Dealer Relations Account Specialist

Load 3 more jobs7 jobs at CarGurus

Director, Client Strategy & Operations, Health…

Wellframe
Greater Boston Area
4 hours ago
+16
The Director is responsible for strategic account management of health plan accounts and will have primary accountability for setting the strategic direction, performance targets, and overall success of the account. The Director will navigate clients through change management and tech-enabled transformation of member-facing services to meet client goals, improve the member outcomes, and enhance effectiveness of member-facing services. This individual will evaluate and communicate client performance relative to mutually defined goals and success measures. The Director will identify opportunities to expand the breadth and depth of our solution offerings within those accounts and share information relative to account performance and market insights to impact product, clinical, and service developments. The Director will excel in relationship-building, strategic thinking, written and verbal communication, problem solving, and navigating complex situations.

Onboarding Expert

Klaviyo
Greater Boston Area
4 hours ago
Onboarding Experts at Klaviyo are a critical part of our future success. We take the success and happiness of our customers incredibly seriously. Our mission is to deliver exceptional assistance to our customers in their first 90 days setting up Klaviyo with the highest level of quality in both product knowledge and communication skills and, in the process, consistently meet and exceed customer expectations. We are looking for an Onboarding Expert who is passionate about providing the best onboarding experience and support to customers who are scaling their businesses with Klaviyo.

Community Events Manager

Director of Support

Director, Site Reliability Engineering

Customer Success Manager

Product Expert

Load 2 more jobs6 jobs at Klaviyo

Network Implementation Engineer

Fuze
Greater Boston Area
4 hours ago
+29
Prepare and conduct Network Design Discovery, via phone or on-site visits, in order to identify major components that would be part of Unified Communication services. Prepare and document a Network Design drawing. Prepare configurations for and assist Customer on installing Appneta Real Time Monitoring units where required. Prepare and document a Risk Analysis Report, based upon findings of the Network Design Discovery, Site Survey reports, and Appneta Monitoring reports. Prepare and document a Network Research summary report, to include Network Design drawings, Risk Analysis report, and site by site details. Prepare and conduct Network Research Summary presentation with Customer and Fuze personnel involved with the project. Perform Network Readiness test, as to vet out issues as to ensure design will support Fuze services. Perform troubleshooting with Customer when required. Perform Network Validation testing when required.

Head of Productivity & Training

Indigo
Greater Boston Area
7 hours ago
+21
The role Head of Productivity and Training will be responsible for managing and developing a world-class Commercial Productivity and Training team. The role also assumes primary responsibility for Indigo’s sales skills transformation towards consultative selling.

Information Security Administrator

International CRM Senior Manager

Sr. Manager, Quality Management System

DevOps Engineer

Sr. Manager, Sustainability & Compliance

Seed Applied Technology Regulatory & Compliance Co-op

Load 3 more jobs7 jobs at Indigo

IT Support

Formlabs
Somerville
9 hours ago
+16
At Formlabs, our teams need systems running smoothly at all times. To get our best work done, we need our IT and systems to run at peak efficiency. You'll be asked to put your creativity to work to develop enduring, new solutions. You will be our in-house technical support by troubleshooting our IT issues and implementing long-term solutions. If you have a passion for technology and love to solve both short and long-term challenges, we want you to join our Systems team in IT Support.

Dental Technical Support Specialist

Facilities Operations

Junior Salesforce Administrator

Customer Care

Load 1 more jobs5 jobs at Formlabs

Life Sciences General Manager

DataRobot
Greater Boston Area
9 hours ago
DataRobot is seeking an experienced Life Sciences professional to lead our Life Sciences practice as Life Sciences General Manager (GM). The Life Sciences GM is responsible for developing and executing on the worldwide go-to-market strategy for DataRobot in Life Sciences including sales, marketing, partners, and product. The Life Sciences GM will have an executive-level grasp of trends...

Manufacturing General Manager

Retail General Manager

Telecommunications General Manager

Transportation General Manager

IT Manager

IT Operations Engineer - System Administrator

DevOps Engineer

Salesforce Engineer - remote

Executive Assistant

Load 6 more jobs10 jobs at DataRobot

Customer Success Manager

Midaxo
Greater Boston Area
11 hours ago
+26
The Customer Success Manager position is a consultative, client-facing role – essential to the successful onboarding, training and long-term management of our clientele. You will collaborate with our customers to understand their M&A goals and help them achieve their objectives by leveraging our platform. As part of the Customer Success team, you will provide client services to customers, while expanding platform best practices, improving internal processes, and furthering the business unit’s development. You will ensure the customer’s long-term success by bridging the gap between their status quo and an industry leading M&A management process.

Claims Specialist

Agero
Greater Boston Area
11 hours ago
+14
Leads, communicates, and negotiates the resolution of all client issues to completion. Analyzes details of situation to determine degree of responsibility of all involved parties. Negotiates and settles all damage claims that have been submitted. Utilizes strategic decision making skills to provide mutually beneficial resolution to inquiries.

Customer Support Associate

edX
Greater Boston Area
11 hours ago
+15
edX is seeking a Customer Support Associate to join our growing Support Team. Customer Support Associates help learners resolve questions across a variety of course experiences. Students love edX courses, so they’re not shy about asking for help, and we pride ourselves in helping them make the most of their experience while providing World Class support. You’ll also work cross-functionally with our product teams regarding bugs, features, and ticket trends. 

Electronic Enrollment Specialist

Transamerica
Greater Boston Area
13 hours ago
Job Description What You Will Do: You will act as lynch pin to vendors for enrollment files, the subject matter expert for cases and transactions that have a massive impact on our customers.    What You Will Learn: You will be working with a growing team in the Boston area, and getting involved in this role from the ground up.  Your product knowledge will flourish in a supporting training environment, as you develop a career that focuses on

Events Specialist

Interactions
Greater Boston Area
13 hours ago
+14
The Event Specialist is responsible for assisting with the management of all trade shows and other marketing events that support thought leadership, demand generation and other sales and marketing goals. You’ll leverage your excellent organization, communication and project management skills, along with your enthusiasm and customer service mindset to assist the Sr. Events Manager with the planning and execution of various events globally.

Supply Chain Manager

Bevi
Greater Boston Area
16 hours ago
+27
Manage the primary supply chains of the organization, working directly with the Contract Manufacturers (CM) for machines and flavor concentrates to maintain a steady inbound delivery of materials in order to meet the high growth needs of the organization. Be responsible for maintaining adequate inventory levels across the supply chain, working with service, sales, and 3PL warehouse/logistics partners to balance demand requirements with inventory storage and shipping costs. Create critical reporting on logistics and supply chain activities, providing thoroughly considered recommendations from that data to meet growth and cost targets. Oversee sales and operational planning. Work closely with the service and sales teams to monitor organizational demand requirements via analytical tools and methods, identifying any situations critical to the organization and adjusting supply plan as necessary to match demand. Implement operational process improvements to increase efficiency in material ordering, inventory management, and data management. Work closely with engineering teams to source new suppliers in support of prototype build activity through production. Manage the operational actions and changes related to flavor concentrate production, including quality issue follow up, new product introduction, formula improvement, and flavor discontinuation.

Strategic Account Manager, Enterprise

Drift
Greater Boston Area
16 hours ago
Renew/expand the contracts of our largest enterprise-grade customers through great relationship building and value-add throughout their lifecycle with us. Uncover upsell opportunities within different geographies/business units, additional sales seats, and new products in 2019. Clearly define and review the success criteria with your customer to ensure they’re performing as expected on a regular basis. Work with Customer Success to package and deliver. Prepare and present demos of “future state” opportunities for our customers - show them what they could be doing with a next-level implementation of Drift. Leverage sales management tools to track sales activities. Sell to key decision makers within organizations that range from 1,000-10,000 employees. You must establish strong partnerships with procurement teams, legal teams, and security teams in addition to the primary decision makers in sales and marketing. Identify customers at risk and provide the support necessary in partnership with our Customer Success team to retain and make them successful. Work closely with your Customer Success rep to ensure all onboarding and success criteria are being met.

Customer Support & Implementation Specialist (…

WordStream
Greater Boston Area
16 hours ago
+44
WordStream is looking to hire a Customer Support & Implementation Specialist! As a Customer Support & Implementation Specialist, you will work directly with customers to help them optimize their success with our products, by supporting software set-ups and training and onboarding of new customers and handle support requests from our Customer Success Team for their clients needing assistance. This role with work directly with clients in their website environment and with providers, to correctly install conversion tracking codes. This role requires excellent communication skills as well as patience in dealing with a non-technical audience. This role is a hybrid between a customer service representative and a web developer -- and an excellent opportunity to join a rapidly growing team who works hard with fun times! Please note that the schedule for this role is Monday-Thursday (2pm-10pm) and Friday (9am-5pm), where this position works with our customers within different timezones.

Clinical Operations Team Coordinator

Devoted Health
Waltham
16 hours ago
+19
Reaching out to hospitals and provider offices to obtain important clinical documentation. Contacting hospitals and provider groups to ensure communication of clinical decisions. Managing clinical contact lists for hospitals and provider groups, scheduling peer-to-peer calls when appropriate. Providing operational support for key medical management processes enabling nurses and physicians to make efficient, high-quality decisions.

Registered Nurse, Clinical Guide ~ Bilingual English / Spanish

Appeals & Grievances Specialist

Member Service Guide

Senior Kubernetes Site Reliability Engineer

Desktop Support Engineer

Manager, Clinical Guide Team

Site Reliability Engineer

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