Boston Tech Jobs and Startup Jobs

285

Enterprise Customer Success Manager

Drift
Greater Boston Area
4 hours ago
Customer Centricity: You are a trusted partner and advisor to your customers, and their needs are your north star. Agility/Rigor: “Give me what I need to get moving” is your mantra. As things change and move quickly, you are excited by the fast pace, and opportunity to constantly learn. Scrappiness: You are energized by rolling up your sleeves and making things happen. Extreme ownership: You hold yourself accountable to a high bar. You are supremely organized, you see what needs to happen, and you don’t just roll with it, you run with it. Implementation Chops: You know what it takes to get customers moving quickly and seeing value from software for their business. You also know what it takes to drive change through an organization, and to guide customers through that change. Problem solving: Getting to the root cause of a challenge and coming up with a solution is second nature to you. You have an eye for identifying problems, and an even stronger skill in taking positive proactive action. Technical capabilities: You’re thrown something SaaS Software/Internet related and can move quickly through it with a strong sense of comfort and confidence (e.g. Integrations, APIs, JavaScript, CRM).

Inside Sales Representative (Bilingual - Spanish/E…

Toast
Greater Boston Area
4 hours ago
+45
As an Inside Sales Representative, you will be part of a team that is transforming the way restaurants operate. You will help Toast find, build relationships with, and sign up new customers. Your primary goal will be to generate leads, develop an account portfolio and meet both monthly and quarterly quotas by selling Toast products and services to the SMB market. If you like mobile technology, have experience in the restaurant industry, and can communicate clearly, effectively, and persuasively, join us. 

Regional Manager, Restaurant Success

Inside Sales Representative, Payroll

Manager, Business Development Representatives

Senior Manager, Business Development Representatives

Enterprise/Mid Market Technical Services Manager

Executive Assistant

Director of IT & Security Operations

Sales Enablement Trainer

Salesforce Administrator

Strategy & Operation Senior Program Manager

Manager, Restaurant Success

Site Reliability Engineer

Enterprise Mid Market Associate Restaurant Success Manager

Enterprise Implementation Consultant

Inside Sales Representative

Inside Sales Manager, Payroll

Relationship Manager, Toast Payments

Manager of Inside Sales

Sales Development Representative

Director Real Estate and Workplace Experience

Technical Support Specialist

Systems Enablement Manager

Regional Director of Services- Inside Sales

Revenue Operations Representative

Mid-Market Restaurant Success Manager

Enterprise Relationship Manager, Toast Payments

Restaurant Success Analyst

Director, Toast Payments

Business Development Representative - Bilingual (Spanish/English speaking)

Workplace Experience Coordinator

Load 10 more jobs31 jobs at Toast

Account Executive - Inside Sales

SmartBear
Somerville
5 hours ago
+26
Increase penetration across divisions within existing clients, and build long-term business relationships in transaction and enterprise deals. Renew all existing subscriptions with your install base. Consult with clients on enhancing their applications and recommend SmartBear software that best meet their objectives. Institutionalize SmartBear’s software solutions as part of customers’ software development processes. Interact with and obtain visibility into all SmartBear departments to achieve sales.

Senior Account Manager

SmartBear
Somerville
5 hours ago
+26
In this critical role, the Collaborator Enterprise Account Manager will drive revenue from new and existing accounts and will be responsible for developing and carrying out strategic account plans. The ideal candidate will be a proven Sales professional with a strong track record of quota over-achievement. The individual will be results-driven, highly self-motivated, and able to balance a team approach with personal initiative and goals.  

Director, Enterprise Customer Success Management

Drift
Greater Boston Area
5 hours ago
Continue hiring a talented and ambitious team of CSMs who can drive the success and growth of our enterprise customers. Develop a strategy for enterprise customer engagement, adoption, project management, change management and growth. Partner with our VP of Enterprise sales to support the expansion of Drift customers. Liaise with our product team to demonstrate enterprise customer product needs. Accurately forecast your team’s business for current and future quarters. Hit your enterprise net retention and customer health quota on a monthly, quarterly, and annual basis.

Business Analyst

MedTouch
Somerville
5 hours ago
+24
As a Business Analyst at MedTouch, you will collaborate with the technical, delivery, and project management teams to deliver high-quality results and support for our healthcare clients. This role helps to define key functional requirements and is the glue in complex, multi-stakeholder projects.

Executive Assistant

edX
Greater Boston Area
6 hours ago
+15
EdX is hiring an Executive Administrative Assistant to support our Chief Product Officer. A strong EA candidate is a highly­ organized, detail­ oriented, self­ starter with a strong track record of demonstrating sound judgment. The keys to this role will be pragmatic thinking, strategic support and passion for executing efficiently in a fast­ moving environment filled with competing priorities.

Customer Success Manager

Datadog
Greater Boston Area
6 hours ago
+37
Partner with sales team to ensure smooth transition and on-boarding experience. Run the full sales cycle for any opportunity for any existing customer account. Proactively build relationships with customers to achieve loyalty. Identify growth opportunities and bring them to close. Act as advisor to customers to ensure they’re leveraging the solution effectively. Monitor and identify usage trends to uncover renewal risks and support greater adoption rates. Collaborate cross-functionally with internal Datadog teams (support, product, finance, and legal).

DevOps / Cloud Engineer

SHYFT Analytics
Greater Boston Area
6 hours ago
+19
The Systems Administrator is responsible for the design, implementation, operation, deployment, maintenance and troubleshooting of our cloud based infrastructure services and systems - with a strong focus on automation. The Systems Administrator will deploy, monitor, and troubleshoot infrastructure components in SHYFT Analytics’ production, cloud based hosting environment and develop/maintain services for infrastructure management. A Systems Administrator is expected to provide deep technical expertise and will be a key player in driving change in how product is provisioned, maintained and monitored to be resilient and stable enabling SHYFT Analytics to meet its SLA’s with customers. The Systems Administratoris responsible for maintenance and troubleshooting of live production systems in the event of outage, performance, or functionality issue. The Systems Administrator will have hands-on skills in hybrid clouds. This position promotes sharing information with others in changing skillsets and thought processes.

Order Operations Analyst

Datadog
Greater Boston Area
7 hours ago
+37
We are looking for an Order Operations Analyst to join our evolving Sales Operations team in Boston, MA. The ideal candidate thrives in high-growth, collaborative environments and is eager to dive into the Order operations function of the Sales process. We need a detail-oriented, process-minded individual who has experience in order management and working cross-functionally to support the needs of fast-growing sales team.

Strategic Customer Success Manager

Rapid7
Greater Boston Area
8 hours ago
+24
CSM’s are the customer relationship leaders that secure long-term relationships, drive adoption of Rapid7 solutions, team with Account Executives to upsell new products and services, drive customer relationships and loyalty, and are highly motivated to providing our clients with the absolute best in service and support. An exceptional CSM strives to understand our customer’s network topography, product deployment, and how Rapid7 aligns with their security protocols. They will strategically align themselves with the customer by deeply understanding their security program and creative account mapping techniques to be in a position to anticipate their needs and optimize the relationship at the Enterprise level.

Director of Sales,  Incident Detection Response - East Region

Manager, Customer Adoption

Software Engineer - IT DevOps

Channel Operations Manager

Customer Success Manager

Director Customer Success Management

Sales Development Manager

Director Sales Enablement (Growth Development & Programs)

Sales Manager, Named Accounts

Sales Manager, SLED

Account Executive, Global Services

Account Executive, Mid Market

Netsuite / Finance Systems Administrator

Senior Customer Success Manager

Account Executive, Named

Account Executive, Named

Application Support Technician

Business Development Representative

Load 10 more jobs19 jobs at Rapid7

Lead DevOps Engineer

Plastiq
Greater Boston Area
8 hours ago
+11
This is a chance for you to own and lead the migration of an existing payments infrastructure to the Amazon AWS cloud, you will get the chance to research and prototype differing solutions, tools, and technologies with the intend to operate at scale. You will also get the opportunity to lead the engineering team from continuous delivery to continuous deployment and so a build a fully automated software delivery pipeline that is fast, reliable using state of the art technologies. You get to be responsible for keeping our existing infrastructure secure using the latest security related technologies and cutting edge practices.

Account Executive, Corporate

Everbridge
Greater Boston Area
9 hours ago
+43
Develop a strong understanding of target buyers, domain knowledge, products and competitors. Prospect and identify new opportunities to build and maintain a healthy pipeline. Demonstrated ability to identify and sell to multiple buyers within an organization. Implement a consultative, solution selling, methodology. Ability to develop and close sales exceeding $100,000 in annual value Work with Marketing and Business Development to execute campaigns to top buyers. Exceed assigned sales objectives and quarterly bookings quotas. Accurately manage and forecast your business using SF.com.

Account Executive

Everbridge
Greater Boston Area
9 hours ago
+43
Everbridge is seeking a hunter/closer looking to advance their career in software sales. This is a full selling role that will include prospecting, qualifying, managing, and closing new sales.  This candidate will work remotely in the designated region or based out of our Burlington, MA headquarters.

Business Development Representative

Everbridge
Greater Boston Area
9 hours ago
+43
Respond to and develop marketing leads into qualified sales meetings. Call on predefined customer’s lists to generate new sales pipeline opportunities. Ability to develop a ‘Why Everbridge, Why Now’ proposition for each prospect interaction & close cooperation with the sales team to identify and follow up on new leads/opportunities and all other inbounds. Partner with sales and marketing to identify ongoing goals and needs; work to structure regionalized strategies to capitalize on opportunities. Nurture CRM database according to Account Executive/Account Manager sales strategies to qualify prospects and initiate a warm hand off. Leverage and expand both account and contact base; will include networking within as well as researching states and organizations to develop additional leads for prospective clients.

Customer Success Manager

Everbridge
Greater Boston Area
9 hours ago
+43
A passion for working directly with clients and making them successful. At least 5 years’ experience in a customer facing role (e.g. Professional Services, Account Management, Customer Success). Strong technical capabilities, including experience with SaaS platforms, APIs, etc. Outstanding communication skills. Strong Project Management and Training skills. Be a self-starter.

Executive Assistant

Everbridge
Greater Boston Area
9 hours ago
+43
Anticipate and provide a broad range of confidential administrative support services to the team. On a daily basis, activities include proactively overseeing, coordinating, administering, and maintaining schedules, calendar of appointments, meetings, events, and travel arrangements. Assist in preparing meeting agendas, attend meetings to document important topics, and assist with designated Action Items. Maintain an accurate electronic filing system for critical information. Complete and file expense reports as required. Maintain confidentiality on all matters and exercise discretion and sound judgment at all times.

Enterprise Sales Engineer

Everbridge
Greater Boston Area
9 hours ago
+43
As Senior Enterprise Sales Engineer, you’ll support the technical demands of our sales team. You’ll bring your gravitas to the sales process, and function as the CEM creditable expert who can explain, demo and through a proof-of-value articulate how the Everbridge platform and suite of solutions will work to solve prospect needs. Due to the product’s scale and sophistication, and our fast moving, highly entrepreneurial environment we are seeking a highly technical, yet sales focused sales engineer.

Director, Account Management

Everbridge
Greater Boston Area
9 hours ago
+43
Everbridge seeks a Director, Account Management. The chosen candidate will perform all necessary functions to effectively manage and lead a team of Senior Account Managers who are responsible for the retention and growth of Everbridge’s Strategic customers.  As a Director, you will help to evolve the department's overall strategy to deliver sustainable high performance.

Senior Customer Transition Manager

Everbridge
Greater Boston Area
9 hours ago
+43
Everbridge seeks an experienced, customer-focused Senior Customer Transition Manager to own the swift transition of acquired/merged customers over to the Everbridge platform. This hybrid role requires a high degree of sales acumen, coupled with unparalleled client support discipline. The Senior Customer Transition Manager will focus on converting customers to our product platform, which requires a proven track record of driving new, incremental sales opportunities.

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