Boston Tech Jobs and Startup Jobs

9

Enterprise Support Specialist - Daytime Shift (Bil…

Grubhub
Greater Boston Area
3 hours ago
+29
Each Enterprise Support Specialist serves as the point of contact supporting the LevelUp platform for users, merchants, partners, and internal teams. This role will provide the opportunity to learn and own specialty areas, expand your knowledge and responsibilities, work on projects across various departments within the organization, grow within our team and organization, and influence the optimization of our processes, all while helping customers and working with a tight-knit team. Support believes in learning, growing, and promoting internally: as agents complete projects assigned to them, achieve high customer satisfaction and quality assurance scores on their tickets, knock volume expectations out of the park, and more, they'll earn badges. Earning badges unlocks access to promotions and a variety of growth path opportunities, including leadership, technical escalation, or specific subject matter expertise. As in life, so it is with support: choose your own adventure!

Enterprise Support Specialist - Night Shift

Enterprise Support Specialist - Weekend Shift

Enterprise Support Specialist - Weekend Shift (Bilingual)

Service Desk Lead

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Director of Customer Service Insights and Metrics

ezCater
Greater Boston Area
3 hours ago
+30
The Director of Customer Service Insights and Metrics is responsible for creating, managing and communicating business insights gained by synthesizing data from multiple sources. This position is primarily responsible for providing actionable insight for our customer service department. The director will apply various quantitative methods to analyze and interpret information from multiple data sources as needed (Periscope, Twilio Flex, Teleopti, Excel). The director will maintain a critical consulting and advisory role with customer service management in driving best practices and measurement methodology. This position is a working manager, sharing knowledge and coaching employees as much as driving assigned projects.

Associate Service Desk Engineer

Sr. Regulatory Manager, Consumer Food Products

Indigo
Greater Boston Area
1 day ago
+21
Review and approval of Labeling, Marketing and Sales Advertising/Promotional materials as it pertains to claims (e.g., non-GMO, organic, health, etc.) and regulatory matters. Become an internal business partner to Indigo Consumer Food products, R&D, and the business unit, to provide guidance and ensure that necessary data is developed early on to support successful federal registrations submissions of Indigo Consumer Food products. Manage working relationships and effective communications with government agencies involved.. Manage and prioritize numerous product registrations simultaneously through effective communication with internal and external stakeholders.  As required by federal regulatory requirements and guidelines, coordinate outcomes of the projects assigned to the contract laboratories (product testing, efficacy testing and subsequent reports) to ensure their quality and timely completion. Remain educated and informed on food products regulatory issues in the industry.

Pilot Plant Manager

Senior Engineer, DevOps

Associate Manager, GeoInnovation

Manager, Systems Innovation

Sr. Manager, Insurance

Manager, Office of the CEO

Sr. Manager, Quality Management System

DevOps Engineer

Lab & Facilities Operations Tech (TEMP)

Lab & Facilities Operations Tech (Media/Glassware) (Temp)

Load 7 more jobs11 jobs at Indigo

Director, Corporate Development & Strategy

Toast
Greater Boston Area
1 day ago
+45
Collaborate across all levels of the organization to develop build / buy / partner analyses based on the company’s strategic objectives and build cross-functional strategic priority alignment. Build and nurture the corporate development pipeline, including the identification and sourcing of new opportunities. Lead market research and analysis to holistically assess the restaurant tech landscape, including TAM sizing, market share analysis and competitive benchmarking. Lead the transaction execution process from end-to-end, including cross-functional business due diligence, third-party due diligence, deal structuring, financing and negotiation. Build and lead a high-performing team. Develop, implement and maintain corporate development processes and decision-making frameworks based upon industry best practices.

Senior DevOps Engineer

Sales Enablement Manager, Systems & Tools

Customer Support Team Lead

Help Desk Manager

Strategy & Operation Senior Program Manager

Restaurant Success Manager

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Administrative Assistant II

Peapod Digital Labs
Greater Boston Area
1 day ago
+17
General office management. Manages department/function by distributing and ordering supplies. Manages functional budget, prepares invoices and reports to assist the assigned individual and functional area. Manage travel (includes online research, booking, tracking, preparing the traveler, etc.). Manage meeting and conference rooms. Meeting and event planning (includes negotiation hotel contracts, scheduling catering, preparing for Web and video conferencing, etc.). Serve as coordination point to collect, organize, and present information for the functional area. Function/Department Program Coordination & Support. Serves as the main liaison and communication link to leader and function.

Product Specialist - Client Services

CrunchTime!
Greater Boston Area
1 day ago
+25
As part of the Client Services Team, our Product Specialists are responsible for helping our world-class customers in the restaurant and hospitality industries gain value quickly and efficiently with their Crunchtime investment. Product Specialists consult, educate, train and challenge our customers as they adopt Crunchtime into their culture. Product Specialists not only explain how Crunchtime works but also why the Crunchtime process is essential to improve restaurant operations. This job requires you to lead the customer to success, not follow them into old habits. This is a vital role within our organization and the ideal candidate will consistently provide the highest levels of customer service. Deploying value to our customers quickly is critical to our success, so you should be able to effectively multi-task in order to meet tight deadlines. Our customers are located all over the world and candidates must be willing to travel both domestically and internationally.

Support Analyst

CrunchTime!
Greater Boston Area
1 day ago
+25
We're looking for a highly motivated Support Analyst with experience working with enterprise software systems and General Manager level hospitality experience. The Support Analyst is responsible for responding to requests from Tier 2 (Customer Support) to research, troubleshoot, and identify root cause of technical issues for the CrunchTime Application Suite. An ideal candidate possesses exceptional analytical and problem-solving skills and is able to work independently as well as in collaboration with cross-departmental teams.

Standards & Compliance Manager

Peapod Digital Labs
Greater Boston Area
4 days ago
+17
The primary responsibility of the Standards & Compliance Manager is to participate in all strategy programs and run the team that will design, develop, launch and support all auditing, standards tracking, and regulatory compliance needs within the business.  Responsible for collaborating with the leadership team in the development of and implementation of internal compliance needs to ensure external results are excellent.  You will manage the team of (2) Process and Standards associates and (1) Compliance associate, directing them with priorities to ensure company standards are documents and clear and concise for all to understand

Technical Support Analyst

CrunchTime!
Greater Boston Area
1 week ago
+25
CrunchTime! (www.crunchtime.com), the leading enterprise restaurant management platform, is experiencing record sales growth and is seeking new team members across the organization who share our passion for restaurants and technology. Back in 1995, when we created the first web-based restaurant back office system, the cloud certainly wasn’t the buzzword it is today. Since then, the world's best brands representing tens of thousands of

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