Not specified Boston Startup and Tech Jobs

45

Engineering Support Specialist

CarGurus
Greater Boston Area
8 hours ago
+41
We are looking for an Engineering Support Specialist to join our growing Learning & Knowledge Management (LKM) team. The LKM team sits within our Engineering organization and helps empower engineers to work more effectively. The Engineering Support Specialist will assist senior leaders across our Engineering organization, with an emphasis on Learning & Knowledge Management. The Support Specialist will help the Engineering organization run. From coordinating cross-team meetings to keeping engineers in-the-know to booking team building events, this support role will juggle a variety of assignments from multiple Eng leaders. 

Manager, Customer & Solution Programs & Op…

Acquia
Greater Boston Area
9 hours ago
+20
Proven experience as Program Director or other managerial position. Knowledge of the operation of Sales in an enterprise software company (Lead process, forecasting, pipeline generation, planning sales resources). Thorough understanding of project/program management techniques and methods. Strong track record of planning, execution and follow through. Excellent knowledge of performance evaluation techniques and key metrics. Outstanding knowledge and execution of data analysis, trend identification, insights, reporting and budgeting. Experience documenting plans and reports. Business acumen with a strategic ability. Excellent organizational and leadership skills. An analytical approach with strong problem-solving abilities. Excellent communication skills and ability to influence. Proficiency with MS Office and Google Suites.

Bilingual Customer Configuration Specialist

Toast
Greater Boston Area
13 hours ago
+45
Toast is looking for self-motivated individuals who want to be part of a team that is transforming the way restaurants operate. You will be involved in working with Toast’s restaurant customers to set up the most critical part of their configuration…the menu. We are looking for candidates that like mobile technology, have experience in the restaurant industry, can communicate effectively, and are creative problem solvers. As a startup we move fast and have a lot of opportunities for career growth, so if you’re passionate about your work and want to be in a fun and growing industry join us! You will be helping Toast to grow our business across the US and internationally.

Sales Enablement Manager, Systems & Tools

Help Desk Manager

Customer Care

Formlabs
Somerville
13 hours ago
+16
To reinvent an industry, you have to build the best team. Join Formlabs if you want to bring groundbreaking professional 3D printers to the desktop of every designer, engineer, researcher, and artist in the world. User satisfaction lies at the heart of Formlabs’ success. The capabilities of our desktop technology are growing rapidly, and so are the needs of our team. We’re looking for: Expert teachers to help our customers learn the ropes of 3D

Director of Strategic Initiatives

Global Head of Services

Customer Support Specialist

Dental Services Manager

Startup Founder

Load 2 more jobs6 jobs at Formlabs

Inventory Clerk

Piaggio Fast Forward
Greater Boston Area
13 hours ago
+25
Maintaining and updating records. Counting materials, equipment, merchandise, or supplies in stock. Reporting discrepancies between physical counts and computer records. Stocking and distributing supplies, following pick orders. Organize and size inventory locations.

Customer Support, Manager

Klaviyo
Greater Boston Area
13 hours ago
+42
Develop an in-depth knowledge of the Klaviyo product. Coach and mentor a team to provide the ultimate experience for Klaviyo customers. Communicate thoughtfully to provide resolutions to questions for both technical and non-technical end usersHandle customer situations directly. Resolve escalated customer complaints and provide support & guidance on non-technical related questions (e.g: marketing, sales, other e-commerce setup questions). Drive thoughtful and effective communication with both Klaviyo customers and Klaviyo teams. Create, iterate and document support processes, policies, and standards. Set clear goals and drive ongoing improvements to team operations and product utilization.

Manager of Customer Operations

Onboarding Specialist

Customer Success Manager

Appcues
Greater Boston Area
13 hours ago
We’re building a team of driven, focused, smart people who want to make a meaningful impact on the success of our customers. To us, customer success doesn’t mean support or account management; it means helping customers reach their desired outcomes and building an amazing experience in the process.  In this role you'll be an extension of a customer’s team, ensuring their success through effectively using Appcues to reach their goals. You will

Administrative Assistant II

Peapod Digital Labs
Greater Boston Area
13 hours ago
+17
General office management. Manages department/function by distributing and ordering supplies. Manages functional budget, prepares invoices and reports to assist the assigned individual and functional area. Manage travel (includes online research, booking, tracking, preparing the traveler, etc.). Manage meeting and conference rooms. Meeting and event planning (includes negotiation hotel contracts, scheduling catering, preparing for Web and video conferencing, etc.). Serve as coordination point to collect, organize, and present information for the functional area. Function/Department Program Coordination & Support. Serves as the main liaison and communication link to leader and function.

Customer Support Engineer

MineralTree
Cambridge
13 hours ago
+23
On our technical support team, you will help our customers troubleshoot and navigate through processes and bugs regarding the MineralTree Secure Business Pay software and assist them with application support and troubleshooting while demonstrating the highest level of customer service.

Product Specialist - Client Services

CrunchTime!
Greater Boston Area
13 hours ago
+25
As part of the Client Services Team, our Product Specialists are responsible for helping our world-class customers in the restaurant and hospitality industries gain value quickly and efficiently with their Crunchtime investment. Product Specialists consult, educate, train and challenge our customers as they adopt Crunchtime into their culture. Product Specialists not only explain how Crunchtime works but also why the Crunchtime process is essential to improve restaurant operations. This job requires you to lead the customer to success, not follow them into old habits. This is a vital role within our organization and the ideal candidate will consistently provide the highest levels of customer service. Deploying value to our customers quickly is critical to our success, so you should be able to effectively multi-task in order to meet tight deadlines. Our customers are located all over the world and candidates must be willing to travel both domestically and internationally.

Deputy Director of Customer Service

ActBlue
Somerville
1 day ago
WHO WE ARE: ActBlue builds and maintains a powerful online fundraising platform for Democratic campaigns, progressive organizations, and nonprofits working to create a better future. We put power in the hands of small-dollar donors by making it easier for grassroots supporters to make their voices heard and by helping thousands of groups — from presidential candidates to environmental organizations —  build people-powered movements. We’re a

Student Success Manager

Ready4
Greater Boston Area
1 day ago
This role is perfect for a detail-obsessed and creative self-starter. You should relish the opportunity to develop and execute partner-specific marketing initiatives. You’ll know your partnership agreements outside and in, and stay abreast of SimpliSafe’s marketing initiatives to uncover opportunities to enhance performance. This team moves fast and is always hustling so you will need to be able to effortlessly navigate several projects at the same time. You will vigorously measure, analyze and report program results to ensure that both SimpliSafe's and your partners' goals are always exceeded

Site Reliability Engineer (SRE)

Withings
Cambridge
3 days ago
Company Overview Withings revolutionized connected health by launching the world's first Wi-Fi scale in 2009. Since then, we’ve become known for innovative devices which pair timeless design and advanced sensing capabilities. Our award-winning ecosystem includes the world’s first activity tracking analog wristwatch, an advanced sleep-tracking mat, and medically accurate devices for precise and effortless blood pressure and body temperature

User Operations Specialist (Tier 2)

The Predictive Index
Greater Boston Area
2 days ago
+21
We’re looking for a Customer Service Specialist passionate about helping clients overcome obstacles. The ideal candidate is excited about executing a forward-facing part of our business while gaining vital experience with our product. A candidate with an ability to be authentic and operate in solutions mode can expect to be put in a position to succeed in this role.

Daycare Director / Care Management Lead

CozyKin
Greater Boston Area
3 days ago
+22
- Develop and maintain a positive, professional relationship with nannies. - Coordinate with families and care recruitment to facilitate successful nanny placement. - Manage nanny performance with quarterly reviews and performance improvement plans when needed. - Assess high performers for promotion. - Promptly coordinate backup care in response to call-outs and other issues. - Respond effectively to care emergencies; always calm, collected, and two steps ahead. - Effectively communicate with families to resolve issues. - Work to resolve conflict in any area of care operations amicably and in the best interest of the children.

Senior DevOps Engineer

3Play Media
Greater Boston Area
4 days ago
+21
We’re thrilled to announce that we’re hiring to grow our team and our products! 3Play Media offers a truly unique opportunity to work in a small team of developers in a company that offers both a startup-minded size and culture while being robustly backed by a steady stream of customers and projects. Every day, our system processes hundreds of hours of video content, helping us to improve and expand the way people consume online media to make

Technical Support Specialist

3Play Media
Greater Boston Area
5 days ago
+21
We’re looking for a motivated, analytical individual to help us ensure our customers’ exceptional product experience. Customer happiness is the driving force of our success, and it takes a lot of thought, care, patience, persistence, and knowledge. You will interact directly with customers (through Zendesk) to hunt down solutions to their problems, to inform our product roadmap, and to assist with scaling our Support operations for substantial

Solution Implementation Manager

Smartsheet
Greater Boston Area
5 days ago
As a Customer Implementation Specialist, you will work closely with the Sales, Customer Success, Training and Consulting teams to ensure the plan for launch is successful and deployed within the first 2 months of engagement with Smartsheet. Within this role you will be considered the Subject Matter Expert pertaining to advanced Smartsheet functionalities in order to propose trainings, launch...

Solutions Consultant

Smartsheet
Greater Boston Area
6 days ago
As a Solutions Consultant, you will work with Smartsheet customers and partners on engagements to convert business requirements into Smartsheet solutions. Within this role you will be considered the Subject Matter Expert pertaining to advanced Smartsheet functionalities in order to propose solutions for use cases across different industries and business groups. The right candidate is...

Bilingual Customer Success Associate

Flywire
Greater Boston Area
6 days ago
+26
Flywire customers receive unparalleled individualized attention and service. Customer Success roles at Flywire are not your typical support roles. As the first point of contact at Flywire, you will be equipped with broad knowledge of Flywire’s core business capabilities, which alongside your positive attitude and the support of our amazing global team, allows you to troubleshoot any aspect of our customers’ problems. As part of this role, you will liaise closely with all departments in a fast-paced environment where growth and change are the norm. A Customer Success Associate is a problem-solver, who is excited to be a part of a spirited team. Resilience, curiosity, cultural awareness, and empathy are key traits, as your day-to-day will be filled with communicating internationally. Strong written and verbal communication skills are also required. The role offers a strong base to build a career within Flywire.

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