Greater Boston Area
4 days ago
As a Collections Specialist, you will perform many roles for the company including: customer service, default prevention, problem-solving, negotiating with clients, and other collection activities. The Collections Specialist is an integral part in the payment life-cycle of the company. In this role, you will form relationships with Forward Financing’s customers that need assistance in repayment. You will live up to Forward Financing’s core values and treat each customer in accordance with those core values. You will also have to utilize more difficult collections procedures for any customer that remains unresponsive to contact attempts. In this role, you will find challenge and satisfaction in helping Forward Financing’s customers complete their repayment process.