Boston Tech Jobs and Startup Jobs

3

Customer Support Engineer

MineralTree
Cambridge
28 minutes ago
+23
Troubleshoot and resolve technical support issues for MineralTree’s customers and bank partners. Accurately document cases, including customer comments, proper categorization of calls and describing successful resolution. Work directly with customers to provide regular updates regarding outstanding tickets. Escalate unresolved support issues to MineralTree’s Engineering team. Work collaboratively with team members in other functions, such as engineering and customer success, communicating customer feedback. Maintain and grow MineralTree’s knowledge database to ensure there is a future record of customer issues and “how to” resolve these with step by step instructions.

Lead DevOps Engineer

Plastiq
Greater Boston Area
5 days ago
+11
This is a chance for you to own and lead the migration of an existing payments infrastructure to the Amazon AWS cloud, you will get the chance to research and prototype differing solutions, tools, and technologies with the intend to operate at scale. You will also get the opportunity to lead the engineering team from continuous delivery to continuous deployment and so a build a fully automated software delivery pipeline that is fast, reliable using state of the art technologies. You get to be responsible for keeping our existing infrastructure secure using the latest security related technologies and cutting edge practices.

Technical Lead, Security Engineer

LevelUp
Greater Boston Area
5 days ago
+17
Our Security Software Architect sits on the engineering team and ensures the highest level of security standards for our infrastructure and production applications. We are a team of smart, highly motivated engineers that place a high value on craftsmanship and the security and scalability of our infrastructure. We’re growing extremely fast and are taking on the exciting challenges of keeping up with new product development and scaling our services to support higher volume and more clients. We’re looking for a talented engineer to help us maintain a high standard of security across our platform as we tackle these challenges.

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