Boston Tech Jobs and Startup Jobs

18

Executive Assistant

Flywire
Greater Boston Area
13 hours ago
+26
Executive Calendar Management - manage two Executive Team members remotely and Assist Talent Acquisition with Executive Recruiting. Provide daily support to our FlyMates based regionally. Be the face of Flywire when guests enter our space, greeting and assisting them as needed. Manage office administration, making sure our office is running smoothly and that FlyMates have the essentials for a productive working environment including coffee, snacks, office supplies, business cards etc. Maintain safe and clean office common areas that make FlyMates proud to work in such as a great office; this includes tidying the kitchen and conference room areas, running the dishwasher, handling shipping and deliveries, receiving calls and voicemails for the main phone line etc.

Customer Support Engineer

MineralTree
Cambridge
13 hours ago
+23
On our technical support team, you will help our customers troubleshoot and navigate through processes and bugs regarding the MineralTree Secure Business Pay software and assist them with application support and troubleshooting while demonstrating the highest level of customer service.

Customer Support Manager

MineralTree
Cambridge
1 day ago
+23
In this newly created role, you will lead our Customer Support team in assisting our customers with troubleshooting and navigating through processes and bugs regarding the MineralTree Secure Business Pay software. You will assist the team in a player/coach capacity with application support and troubleshooting while demonstrating the highest level of both leadership and customer service.

Client Success Specialist

Flywire
Greater Boston Area
1 day ago
+26
The Client Success Specialist will work with Business sales team and management in the execution of strategies and tactics designed to increase growth of client base, improve client retention, upsell to increase revenue, identify opportunities for improvement, provide accurate and timely issue resolution and assure clients utilize the Flywire International Payment Solution. 

Head of Consultant Relations

MassMutual
Greater Boston Area
4 days ago
+13
Define enterprise capability strategy and multi-year roadmap to leverage existing consultant relationships to support corporate strategic objectives, customer needs, and industry trends to retain clients and influence sales. Identify any gaps or opportunities for improvement and work with business owners to develop tangible action plans for improvement and penetration of consultant community. Based upon voice of the customer data (market competitive data) identify desired gains, and work with business owners to develop tangible actions. Meet regularly to re-assess market conditions and identify trends and potential risks or threats to our competitive positioning. Recommend adjustments to leadership as required. Continually reassert our competitive advantage and position within industry periodicals prevalent within the market.

A/V Support Consultant

Client Engagement Manager

Head of Strategic and Competitive Risk

Director, Pricing & Monetization

Flywire
Greater Boston Area
5 days ago
+26
Optimize existing pricing structure to drive group KPIs using competitor data, customer feedback, and running thoughtful tests. Execute new pricing tools/strategies in collaboration with product team to increase customer conversion, retention and revenue. Become an expert with respect to pricing and cost related matters for the entire organization. Track competitive landscape globally and ensure Flywire’s offering continues to be attractive for customers from a pricing perspective. Execute strategies to reduce risk associated with movements in FX market. Optimize existing FX risk management processes to reduce risk and improve KPIs. Manage external partnerships with FX vendors. Work in close collaboration with other key members of Global Payments team to ensure success of Pricing & FX function.

Enterprise Support Specialist - Weekend Shift (Bil…

Grubhub
Greater Boston Area
5 days ago
+29
Each Enterprise Support Specialist serves as the point of contact supporting the LevelUp platform for users, merchants, partners, and internal teams. This role will provide the opportunity to learn and own specialty areas, expand your knowledge and responsibilities, work on projects across various departments within the organization, grow within our team and organization, and influence the optimization of our processes, all while helping customers and working with a tight-knit team. Support believes in learning, growing, and promoting internally: as agents complete projects assigned to them, achieve high customer satisfaction and quality assurance scores on their tickets, knock volume expectations out of the park, and more, they'll earn badges. Earning badges unlocks access to promotions and a variety of growth path opportunities, including leadership, technical escalation, or specific subject matter expertise. As in life, so it is with support: choose your own adventure!

Service Desk Lead

Enterprise Support Specialist - Weekend Shift

Enterprise Support Specialist - Night Shift

Enterprise Support Specialist - Daytime Shift (Bilingual)

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Infrastructure and Operations Engineer

BondLink
Greater Boston Area
5 days ago
+10
We’ve recently created an infrastructure / operations team and we are actively seeking talented candidates to build it out. You’ll be an early team member whose contributions will make impactful improvements to the whole engineering organization. You’ll be working with industry veterans who have scaled production websites and API services to millions of page views and tens of millions of API requests per day. The role spans multiple disciplines and technologies, all while keeping a focus on infrastructure and operations. On any given day you could find yourself continuing to improve our automated builds on AWS, upgrading our deploy process, writing data mining jobs for the Analytics team, or a variety of other tasks related to keeping our infrastructure healthy, secure and redundant.

Bilingual Customer Success Associate

Flywire
Greater Boston Area
6 days ago
+26
Flywire customers receive unparalleled individualized attention and service. Customer Success roles at Flywire are not your typical support roles. As the first point of contact at Flywire, you will be equipped with broad knowledge of Flywire’s core business capabilities, which alongside your positive attitude and the support of our amazing global team, allows you to troubleshoot any aspect of our customers’ problems. As part of this role, you will liaise closely with all departments in a fast-paced environment where growth and change are the norm. A Customer Success Associate is a problem-solver, who is excited to be a part of a spirited team. Resilience, curiosity, cultural awareness, and empathy are key traits, as your day-to-day will be filled with communicating internationally. Strong written and verbal communication skills are also required. The role offers a strong base to build a career within Flywire.

Software Engineer - Front End

Kensho Technologies
Greater Boston Area
1 week ago
+24
As a Front-End Engineer, you are a thoughtful, collaborative, and dynamic technologist who loves building applications for a diverse, complex, and messy world. Do you think deeply about workflow, intuitiveness, and performance both within the current UI and across the application? Are you passionate about presenting meaningful data and analysis in an elegant manner, always mindful of testing, component reuse, and code health? If so, we would love to hear from you. We are on a mission to clarify complex data through scientific, statistical, and inspired study. We take pride in our tight-knit, highly-talented community that provides our employees with an environment to bring transparency to the biggest challenges in data.

Sr. DevOps Engineer

Plastiq
Greater Boston Area
1 week ago
+24
We are seeking a Senior Infrastructure DevOps engineer who has rich technical experience in a hybrid cloud environment. Our Senior Infrastructure DevOps Engineer will focus on developing infrastructure as code and automation as well as building repeatable and extensible solutions to ensure the security, reliability and performance of the Plastiq platform for our customers.

Bilingual Customer Success Associate - Portuguese

Flywire
Greater Boston Area
1 week ago
+26
Flywire customers receive unparalleled individualized attention and service. Customer Success roles at Flywire are not your typical support roles. As the first point of contact at Flywire, you will be equipped with broad knowledge of Flywire’s core business capabilities, which alongside your positive attitude and the support of our amazing global team, allows you to troubleshoot any aspect of our customers’ problems. As part of this role, you will liaise closely with all departments in a fast-paced environment where growth and change are the norm. A Customer Success Associate is a problem-solver, who is excited to be a part of a spirited team. Resilience, curiosity, cultural awareness, and empathy are key traits, as your day-to-day will be filled with communicating internationally. Strong written and verbal communication skills are also required. The role offers a strong base to build a career within Flywire.

Desktop Support Specialist

Flywire
Greater Boston Area
1 week ago
+26
Company Description Have you imagined working in an environment driven by a passion and desire to not only outperform, but also outbehave the market? Since 2009, Flywire has been that company, creating solutions that break barriers, and teams that always look at the next disruptive way to move Flywire and its customers into the next phase of global payment solutions. Job Description We, at Flywire, our looking for a self-motivated IT

Executive Assistant

Forward Financing
Greater Boston Area
1 week ago
+43
As an Executive Assistant you will be the right-hand person to the Executives of the company, responsible for all logistical coordination of calendars and communication with internal teams, customers, and other corporate stakeholders. Majority of time spent will be in support of the CEO and founder (75%). The remainder of the time, supporting the President (25%). Ideal candidates will be extremely detail oriented and organized. He/she acts proactively and without much supervision, anticipating needs and following through.

Senior Full Stack Software Engineer (Boston, Wakef…

Vestmark, Inc.
Greater Boston Area
1 week ago
+40
Vestmark is seeking a motivated Senior Software Engineer with Java development and relational database experience. You will be a key member of our development team responsible for the development of both web-based applications and back-office systems.

Director of Customer Success

Upserve
Greater Boston Area
2 weeks ago
+25
ABOUT THE ROLE The Director of Customer Success is responsible for increasing the engagement and use of the Upserve platform, as well as retention of our customer revenue. This includes proactively engaging with customers to educate them on how to best get value from Upserve services, ensuring customer issues are escalated and resolved appropriately, as well as recommending additional products or tiers of service that will provide maximum value

Customer Success Consultant

EverTrue
Greater Boston Area
2 weeks ago
The EverTrue Customer Success Consultant will build and manage relationships with decision makers in accounts to drive usage and adoption of EverTrue’s products with a focus on an account's return on investment. In addition to our traditional Customer Success offerings, we have identified opportunities to enhance our Customers’ success through more hands-on, customized, Premium Success services engagements. The Customer Success Consultant will be responsible for delivering solutions and services to help customers leverage the digital engagement data measured through EverTrue’s software. In addition, the role will be tasked with evaluating our customers processes and implementing changes to support a more productive fundraising office by leveraging EverTrue’s funnel strategy, data and the EverTrue software.

Sales & Marketing Operations Manager

Hometap
Greater Boston Area
3 weeks ago
Who We Are   At Hometap, we believe you can have a house and a life. Our vision is to enable homeowners to access their home's equity - free of debt - do the big-ticket stuff that makes life better: start a business, buy a second home, get out from under crippling debt, or pay for college tuition.    We make investments alongside homeowners today in exchange for a share of the future value of the home.  For homeowners, this is a simplified,

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