Boston Tech Jobs and Startup Jobs

15

Member Service Guide

Devoted Health
Waltham
2 days ago
+19
Engage with members and understand their needs - use technology and data to better understand the member and any unspoken needs. Have a solid understanding of our benefit offerings so you’re able to investigate and resolve member questions. Break down complex health care information so it is clear to our members. Support finding a doctor that is aligned with members’ values and preferences. Document accurate information about the needs of our members in our system. Listening to our members to identify the opportunity to work with your clinical partners to identify opportunities for a great member experience and higher levels of support. Assist members in optimizing their benefit usage.

Provider Service Specialist (Guide)

RN Clinical Guide ~ Bilingual English / Spanish

Delegated Operations Manager

Appeals & Grievances Specialist

Desktop Support Engineer

Claims Representative

Manager, Clinical Guide Team

Site Reliability Engineer

Member Service Guide (Bilingual English / Spanish)

Load 6 more jobs10 jobs at Devoted Health

Software Engineer

Wellframe
Greater Boston Area
3 days ago
+16
As a software engineer on the platform team at Wellframe, you'll be responsible for building APIs and fundamental services that enable our state-based clinical care plans. We’re a passionate team dedicated to providing core capabilities that the front-end, mobile, and clinical teams can build upon. We're looking for an experienced engineer with a strong sense of ownership to help build out our vision of a new generation of mobile health care delivery.

Senior Software Engineer

BHE
Greater Boston Area
3 days ago
+20
Design, build, and maintain a highly scalable web analytics platform. Ensure that the platform meets business requirements and industry practices for security and privacy. Integrate new technologies and software engineering tools into existing platform. Mentor other software engineers. Provide software architecture support.

Software Engineer

BHE
Greater Boston Area
3 days ago
+20
Design, build, and maintain a highly scalable web analytics platform. Ensure that the platform meets business requirements and industry practices for security and privacy. Write queries/jobs/functions to feed and enhance the data pipeline. Recommend ways to improve data reliability, efficiency and quality. Integrate new technologies and software engineering tools into existing platform. Assist customer support team with analytics and software inquiries

Senior DevOps Manager

BHE
Greater Boston Area
3 days ago
+20
The Senior DevOps Manager reports to the CTO and manages BHE’s IT infrastructure and systems. The incumbent is responsible for defining the technology architecture, management, and documentation of technical solutions and aligned projects. Works with the CTO to ensure that technology solutions are properly architected ensuring scalability, security, and reliability.

Health Coordinator

Firefly Health
Greater Boston Area
3 days ago
Company Description: Firefly Health is a new primary care start-up that launched in 2018 to give more people convenient access to better care. Founded by experienced physician innovators and technology entrepreneurs, Firefly reimagines the traditional care model by connecting patients with a dedicated care team they can easily access through in-app messaging, video, and in-person appointments. Because patients work with a dedicated care team,

Systems Administrator

Kyruus
Greater Boston Area
4 days ago
+15
You look for the opportunity to automate repetitive processes at every possible turn. You are a constant learner and take ownership of various technology solutions. You leverage exceptional communication skills - both written and verbal - to support our internal customers - employees, interns, contractors - to provision access and troubleshoot issues across every level of the organization. You’ll serve as the internal subject matter expert on our systems and services, and function as an escalation point for other members of the team. You’ll work with the rest of the Technical Operations team to effectively manage changes throughout our technical stack - endpoints, SaaS apps, network, server infrastructure - from project design through implementation and ongoing support.

Systems Administrator

Wellframe
Greater Boston Area
5 days ago
+16
This role is responsible for the configuration, implementation, and maintenance of leading edge technologies managed by the Information Technology organization. This person will focus on the administration of the corporate infrastructure including hosted software services, workstations, network equipment, and software applications. The Systems Administrator will assess and identify innovative solutions and champion recommendations, while also being responsible for day-to-day administration. There will be a focus on centralized management, automation, and scripting. Security and integrity are key traits for this role. 

DevOps / Cloud Engineer

SHYFT Analytics
Greater Boston Area
5 days ago
+19
The Systems Administrator is responsible for the design, implementation, operation, deployment, maintenance and troubleshooting of our cloud based infrastructure services and systems - with a strong focus on automation. The Systems Administrator will deploy, monitor, and troubleshoot infrastructure components in SHYFT Analytics’ production, cloud based hosting environment and develop/maintain services for infrastructure management. A Systems Administrator is expected to provide deep technical expertise and will be a key player in driving change in how product is provisioned, maintained and monitored to be resilient and stable enabling SHYFT Analytics to meet its SLA’s with customers. The Systems Administratoris responsible for maintenance and troubleshooting of live production systems in the event of outage, performance, or functionality issue. The Systems Administrator will have hands-on skills in hybrid clouds. This position promotes sharing information with others in changing skillsets and thought processes.

Senior DevOps Engineer

Kyruus
Greater Boston Area
1 week ago
+15
Kyruus is looking for a talented engineer to join our infrastructure team. The infrastructure team at Kyruus is responsible for architecting and developing the base cloud infrastructure layer needed to run the Kyruus data and application platform. In addition, this team builds internal applications and tools to improve efficiency, automation, and system monitoring for our continuous delivery pipeline. DevOps works closely with the application development engineers to ensure that the end product is a high-performing, highly available, and secure platform that our customers trust.

Vice President, Professional Services (Life Scienc…

SHYFT Analytics
Greater Boston Area
1 week ago
+19
The SVP/VP of Professional Services is responsible for setting vision, direction and driving execution for the team responsible for customer solution delivery. In this role you will lead the delivery of high quality, expert services including program and project management, product implementations and best practices, ongoing subscription and solution support and guidance for commercial and clinical effectiveness through SHYFT software. This role is 60% customer care and 40% internal operations focused. Having the ability to build a highly engaged, best-in-class team through recruiting and retention, training and development and motivation and collaboration is a vital component to success in this role.

Office Manager

Wellframe
Greater Boston Area
1 week ago
+16
If you or a loved one has ever experienced a major medical event, you know how overwhelming it is to process the flood of information that follows—whether it’s hastily delivered guidance from your doctor, or a pile of paperwork on managing your recovery. And once you get home, it can feel impossible to know where to start, or how to stay on track to reach your health goals. At Wellframe, we’re helping healthcare organizations fill this gap, so

Bilingual User Support Associate (English/Spanish)

Wellframe
Greater Boston Area
1 week ago
+16
The User Support Associate will be the first line of response for inbound communications via our helpdesk, ensuring all Wellframe users have a smooth experience with the Wellframe product, including the patient-facing mobile app and the clinician-facing dashboard. The role entails daily contact with our users to assist them with using the Wellframe app and dashboard and helping to troubleshoot issues as they arise, as well as working with internal stakeholders to optimize our service delivery, internal processes, and product.

Client Operations Manager (Implementations)

Wellframe
Greater Boston Area
1 week ago
+16
The Client Operations Manager Manager will be the primary point of contact for his or her assigned clients, working within a multidisciplinary, team-based client delivery model. The Client Operations Manager will own the program implementation, ongoing day-to-day operations, and corresponding relationships with clients. The Client Operations Manager will work closely with the client and the internal Wellframe teams to ensure key program milestones are met on time and that the client is positioned for success with respect to their Wellframe usage and engagement metrics (e.g., client staff adoption, patient onboarding, etc.). At Wellframe, the Client Operations Manager will be the expert source of knowledge about that client’s program attributes, operational trends, and challenges. S/he will be a voice of the client, as well as a client advocate, relaying the clients’ experiences and feedback internally and deriving opportunities for product and service enhancement. This role will marry consultative thinking and planning with strong operational execution.

Administrative Assistant + Team Support

MedTouch
Somerville
1 week ago
+24
Working closely with our CEO and Senior Leaders, the Executive Assistant will serve a critical support role with dynamic teams at MedTouch. Your proactive support style and impeccable attention to detail will enable our leaders to maximize time and accomplish more. As a master of initial impressions, you’ll thrive in engaging visitors and keeping the office in tip-top shape. Your ability to simultaneously juggle several requests will set you up for success and enable many others to put their best foot forward. This role necessitates incredible perspective, optimism, and flexibility – assuming a posture of, “nothing is above or beneath me”.

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