Boston Tech Jobs and Startup Jobs

26

Technical Support Engineer

Everbridge
Greater Boston Area
3 days ago
+43
We are looking for an experienced Senior Technical Support Engineer to join our Customer Support department. This position will work with our customers to provide technical product support for enterprise products in a SaaS environment. The ideal candidate is self-motivated, friendly, out-going, and has a passion for technology and going above and beyond to make our customers successful.  This candidate must be able to work independently and as a team player.

Executive Assistant Contractor

Customer Success Enablement Manager

Site Reliability Engineer

Customer Success Manager

Kyruus
Greater Boston Area
3 days ago
+15

SmartSense Technical Analyst

SmartSense by Digi
Greater Boston Area
4 days ago
+36
· Respond to help desk services requests. · Create, assign and/or complete helpdesk work tickets. · Install hardware and software applications. · Administrate printer/copier/fax. · Troubleshoot workstation/network issues using basic Windows, Apple, and networking tools. · Participate in an on call rotation. · Utilize multiple tools and application to accomplish daily tasks. · Work as point person with vendors as related to break fix issues. · Other duties & projects as assigned by Manager.

Customer Success Manager

LeanIX, Inc.
Greater Boston Area
4 days ago
+16
We are looking for a customer-oriented and ambitious team player with exceptional analytical and consulting / advisory skills to support our customers in the best way possible. You will take on full responsibility for customer accounts in different lifecycle stages – from onboarding to renewal. The tasks range from data-driven analysis and execution to change management projects.

Recovery Community Manager

Marigold Health
Greater Boston Area
5 days ago
We’re looking for a Recovery Community Manager to help recruit & engage patients with substance use conditions to an online support group. Marigold Health exists to give every patient with a mental health or substance use condition (~25% of American adults) a place to feel heard. This role is an opportunity to join a laser-focused + mission-driven startup team in the early days. We've built an app allowing patients currently in outpatient

VP Client Engagement

Wellframe
Greater Boston Area
5 days ago
+30
The VP of Client Engagement will cultivate partnerships with our clients striving to maximize the impact of Wellframe’s digital health management solutions. The VP of Client Engagement will build and maintain executive level relationships. In addition, this individual will collaborate and deliver consulting services with teams and cross-functional business partners to ensure satisfaction, adoption, and expanded use of solutions across all levels of customer size and complexity. The VP of Client Engagement will be part of the Client Strategy and Operations team and work closely with sales in achieving growth goals. This position success measures will focus on: client satisfaction and advocacy, adoption, retention, and growth and report to the Chief Client Officer.

Site Reliability Engineer (SRE)

Withings
Cambridge
5 days ago
Company Overview Withings revolutionized connected health by launching the world's first Wi-Fi scale in 2009. Since then, we’ve become known for innovative devices which pair timeless design and advanced sensing capabilities. Our award-winning ecosystem includes the world’s first activity tracking analog wristwatch, an advanced sleep-tracking mat, and medically accurate devices for precise and effortless blood pressure and body temperature

Customer Support Representative - Logistics

Embark Veterinary
Greater Boston Area
5 days ago
+17
Love dogs? This is the place for you! About usDiscover your dog more than fur deep with the most comprehensive DNA test on the market. Designed by world leaders in dog genetics, in partnership with Cornell University, the Embark DNA Test tells owners what breeds make up their pets, how to prevent future possible health problems, and what features and traits their pet might have. Help us end preventable disease in dogs and improve the lives of

Integration Engineer/Consultant

Privitar
Greater Boston Area
5 days ago
+22
We are expanding our consulting team in the USA and are looking for our first Integration Engineer on the ground in America. You’ll be part of a growing American HQ and will work with the solution architects and delivery leads to understand customers’ existing & emerging data privacy needs and solution design. Privitar is a rapidly growing VC-backed company based in London, building software to enable the safe and ethical use of valuable data

Business Operations Manager - Technical Services

Carbon Black
Greater Boston Area
6 days ago
+52
Reporting to VP Senior Director of Global Revenue Operations, this role will be the Business Operations Manager for the Technical Services Operations partnering closely with the SVP of Technical Services and the Technical Services leadership team (TSO includes Sales Engineers, Partner Technical Enablement, and Professional Services). In this critical role, the Business Operations Manager will have responsibility for the management cadence of the Service Operations team, business reviews and reporting, planning processes, and lead critical improvement and operational initiatives of behalf of the TSO leadership. This role will support North America, EMEA, and APJ.

Renewal Specialist

Threat Researcher - Product Innovation

Program and Operations Manager - Customer Support

Technical Services Consultant

Software Engineer - Linux

Senior Software Engineer in Test - Linux

Software Engineer (C++)

Frontline Technical Support Engineer

Senior Network Engineer

Federal Operations Director

Principal Information Security Engineer / Analyst

Software Quality Engineer

Senior Site Reliability Engineer

Senior Software Engineer - Voice of Customer (Backend/Server)

Load 10 more jobs15 jobs at Carbon Black

System Administrator

LeanIX, Inc.
Greater Boston Area
6 days ago
+16
We are looking for a highly-skilled system administrator to serve as the contact person for all matters concerning our internal IT. It will be your responsibility to ensure that our IT infrastructure is running smoothly. You will keep our company Macbooks up and running while sharing your skills and expertise with all colleagues. You will also be responsible for continuing work on process automation that allows us to grow faster and make things

IT Operations and Project Manager

BHE
Greater Boston Area
1 week ago
+21
Assists in defining project scope and objectives and ensuring technical feasibility. Ensures that all IT projects are delivered on-time, within scope, and within budget. Ongoing oversight/management of HITRUST routine activities, ensuring compliance. Manages and maintains compliant and effective QMS processes and documentation. Engages with and communicates effectively and efficiently with team members. Establishes and maintains relationships with third parties/vendors.

Senior Software Engineer

BHE
Greater Boston Area
1 week ago
+21
Design, build, and maintain a highly scalable web analytics platform. Ensure that the platform meets business requirements and industry practices for security and privacy. Integrate new technologies and software engineering tools into existing platform. Mentor other software engineers. Provide software architecture support.

Software Engineer

BHE
Greater Boston Area
1 week ago
+21
Design, build, and maintain a highly scalable web analytics platform. Ensure that the platform meets business requirements and industry practices for security and privacy. Write queries/jobs/functions to feed and enhance the data pipeline. Recommend ways to improve data reliability, efficiency and quality. Integrate new technologies and software engineering tools into existing platform. Assist customer support team with analytics and software inquiries

Customer Support Manager

Embark Veterinary
Greater Boston Area
1 week ago
+17
Embark Veterinary is searching for a Customer Support Manager. To be successful in this role, you should have experience in customer support and a high EQ. You should also have experience in managing a growing team, and a keen interest in learning more about the biology and genetics of dogs. Your primary responsibility focuses on resolving customer inquiries and questions through direct support via our customer support platform, chat, social media, telephone, and email. You will also be responsible for regular reporting of metrics to ensure the growth and scaling of the team, customer satisfaction, and encapsulation of issues to other departments.

Statistical Genomicist

Embark Veterinary
Greater Boston Area
1 week ago
+17
Design and execute genetic association studies. Work collaboratively across teams to develop and accelerate Embark’s canine genetic discovery platform. Develop pipelines for processing and analyzing health and clinical data. Build models to predict complex health and trait phenotypes from genetic and environment data.

Staff Pathologist

PathAI
Greater Boston Area
1 week ago
+21
PathAI is seeking a full-time pathologist with strong general surgical pathology skills to work with our team on building state-of-the-art artificial intelligence algorithms. US board certification in anatomic pathology is required, and subspecialty expertise and experience in practice is preferred. The right candidate is structured and disciplined, has a natural curiosity about the details of the machine learning field, and an ability to communicate effectively. The candidate must be an excellent collaborator and team player.

Client Operations Manager

Wellframe
Greater Boston Area
1 week ago
+30
The Client Operations Manager will be the primary point of contact for his or her assigned clients, working within a multidisciplinary, team-based client delivery model. Reporting to the Director of Client Strategy & Operations, the Client Operations Manager will own the program implementation, ongoing day-to-day operations, and corresponding relationships with clients. The Client Operations Manager will work closely with the client and the internal Wellframe teams to ensure key program milestones are met on time and that the client is positioned for success with respect to their Wellframe usage and engagement metrics (e.g., client staff adoption, patient onboarding, etc.). At Wellframe, the Client Operations Manager will be the expert source of knowledge about that client’s program attributes, operational trends, and challenges. S/he will be a voice of the client, as well as a client advocate, relaying the clients’ experiences and feedback internally and deriving opportunities for product and service enhancement. This role will marry consultative thinking and planning with strong operational execution.

Customer Support

LeanIX, Inc.
Greater Boston Area
1 week ago
+16
Provide initial response, operational assistance, and development of software workarounds and/or resolutions. Deliver solutions to both technical and non-technical end users while also supporting a wide range of technologies. Coordinate customer support cases including interaction with other internal groups such as Engineering, Sales and Customer Success. Bring in the customer's voice to develop our product. Participate in root cause analysis and resolution of reported problems. Work closely with the Customer Success Manager (CSM) to maintain visibility and provide consistency to the customer. Ensure all issues are systematically tracked, escalated and communicated. Share resolutions internally, and with customers via the product documentation. Contribution to product documentation enhancement. Proactively communicate with customers and team members regarding status of customer inquiries or problems. Working with a state-of-the-art Customer Support tool.

Senior Account Executive

GreatHorn
Waltham
1 week ago
+38
We’re looking for an experienced results-driven sales professional with strong cyber security experience, preferably in SaaS, who wants to be part of a high-growth, fast-paced company. As a Senior Account Executive, you will work closely with the founding team on business, sales, and customer relationship development. This is a great opportunity to make waves and be part of building a high-performance sales team, working with cutting edge

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