Boston Tech Jobs and Startup Jobs

131

Senior Site Operations Manager

ASICS Digital
Greater Boston Area
12 minutes ago
+32
This role you will lead a team and be the functional subject matter authority on Salesforce Commerce Cloud. Working closely with the Director, Product Management eCommerce you will bring eCommerce industry and platform best practices to the all regions in this highly strategic and consultative position, driving a user centric approach and transforming the ASICS direct to consumer digital experience.

SVP, Customer Experience & Professional Servic…

Dispatch
Greater Boston Area
3 hours ago
+44
Dispatch is seeking an SVP, Customer Success, reporting to the CEO. This individual will be responsible for both the implementation of new client rollouts in high growth, high-velocity environment and the ongoing support/renewals/upgrades in this ever-scaling customer base. The SVP, Customer Experience & Professional Services will direct and coordinate the internal structure of the organization based on company policies, goals, and objectives to ensure an efficient work environment where deadlines are met consistently. The purpose of the team is to partner with the customer to drive value out of the partnership, product adoption, create advocates within the customer base and ultimately play a part in growing the business.

Security Operations Lead

ezCater
Greater Boston Area
3 hours ago
+30
We are looking for a Security Operations Lead who will be responsible for actively supporting the availability, integrity, and confidentiality of ezCater information assets. The Security Operations Lead will participate in building out the functions needed to execute the Information Security strategy and roadmap. We’re seeking someone with the passion to get things done and the experience to help us do things more effectively.

Director of Customer Service Insights and Metrics

Associate Service Desk Engineer

Staff Site Reliability Engineer

Senior Site Reliability Engineer

Load 1 more jobs5 jobs at ezCater

Consulting Engineer

Attivio
Greater Boston Area
4 hours ago
+26
Attivio is seeking a Consulting Engineer to join its professional services team. In this role, you will be responsible for delivering high-value, cutting-edge search applications to Fortune 500 companies. You will be responsible for the design, development and deployment of customers’ application requirements, including defining technical customer project requirements and extending Attivio’s platform to meet customer requirements.

Customer Success Operations Manager

Drift
Greater Boston Area
4 hours ago
Partnering with CS leadership on business forecasting and KPI reporting so we always know where we are relative to our goals. Data deep dives and helping identify key strategic insights to improve our business. Daily, weekly, monthly retention reporting for all of our key business units, down to the individual level. Developing a full understanding of our customer health so we can detect early warning signs of churn, find the ideal on-boarding process, and identify up-sell opportunities. Managing customer distribution and capacity planning across the team to ensure the best possible experience for our customers.

Communications Network Support Engineer

Fuze
Greater Boston Area
4 hours ago
+29
Due to the nature of our technology, which operates across any existing environment, we are dependent on the customer’s network being optimized for our services. Fuze is seeking qualified applicants to join our Network Support Engineering team. You will assist with optimizing and troubleshooting our customers network problems, so our services run seamlessly. We are growing our team in Boston and this role will be part of the global customer support organization, with a focus on the Americas region. The ideal candidate will have hands-on experience supporting networks in an enterprise or service provider environment.

Sales & Marketing Operations Manager

Hometap
Greater Boston Area
4 hours ago
Who We Are   At Hometap, we believe you can have a house and a life. Our vision is to enable homeowners to access their home's equity - free of debt - do the big-ticket stuff that makes life better: start a business, buy a second home, get out from under crippling debt, or pay for college tuition.    We make investments alongside homeowners today in exchange for a share of the future value of the home.  For homeowners, this is a simplified,

Director of Customer Success

LogicManager
Greater Boston Area
5 hours ago
+17
This leader has a passion for solving problems, is devoted to operational and engagement improvements, customer satisfaction and is committed to developing the skills of their team. If you are someone who is excited to lead strategy as well as roll up your sleeves and contribute to the team’s goals and evolution, then this may be the role for you!

Restaurant Success Manager

Toast
Greater Boston Area
5 hours ago
+45
 The Restaurant Success Manager will operate as a key customer advocate for their assigned accounts driving customer satisfaction across their territory. This position will be responsible for key performance indicators of their assigned ~100+ customers. KPIs include customer NPS, expansion revenue, retention, and referral revenue. The RSM will own a defined geographic territory of highly valuable SMB customers.

Strategy & Operation Senior Program Manager

Director, Corporate Development & Strategy

Sales Enablement Manager, Systems & Tools

Customer Support Team Lead

Help Desk Manager

Load 2 more jobs6 jobs at Toast

Director of Customer Success, East/EMEA

Smartsheet
Greater Boston Area
5 hours ago
As Director of Customer Success (East/EMEA), you will oversee our Commercial Customer Success teams in our Boston & London offices. This person will work to support growth in both offices, determine the needs of the team and our customers to enable the continual rapid growth at Smartsheet. This is a critical role that will have exposure and influence at the executive level internally and externally. The right person will be responsible for uncovering new opportunities and executing on solutions to grow and improve our business. This position is based in Smartsheet Offices in Boston, MA and will report to the Sr. Director of Customer Success & Solution Services.

VoIP Software Engineer

Fuze
Greater Boston Area
5 hours ago
+29
In this position you will be responsible for owning, developing and maintaining key components in our client media framework or the backend media services. You will develop services that are deployed globally and run in mixed environments including our own datacenters and AWS. You will be responsible for making key technical recommendations and then executing on your recommendations.You will be responsible for coming up with and implementing innovative solution to difficult problems. You must be hands on and have a passion for developing software.

Sr. Technical Operations Engineer

DraftKings
Greater Boston Area
5 hours ago
+24
Strong knowledge of Server Operating Systems (Windows & Linux). Comfortable with scripting languages such as Ruby or Python. Experience with automation tools such as Cloud Formation or Terraform. Help to develop metrics to measure system performance and implement best practices. Work as part of a team to discuss and collaborate on ideas and solutions. Can-do attitude and adaptive to a rapidly changing environment. Excellent time management skills, handling multiple priorities with individual deadlines. Solve difficult challenges while providing high level platform uptime and availability.

Executive Assistant

Director, Corporate Development & Strategy, Mergers & Acquisitions

Workplace Experience Administrator

Desktop Support Specialist

Flywire
Greater Boston Area
5 hours ago
+26
Company Description Have you imagined working in an environment driven by a passion and desire to not only outperform, but also outbehave the market? Since 2009, Flywire has been that company, creating solutions that break barriers, and teams that always look at the next disruptive way to move Flywire and its customers into the next phase of global payment solutions. Job Description We, at Flywire, our looking for a self-motivated IT

Lab & Facilities Operations Tech (Media/Glassw…

Indigo
Greater Boston Area
5 hours ago
+21
Support on-going laboratory operations with a significant emphasis on receiving and opening.   Support on-going laboratory operations with a significant emphasis on media preparation, sterilization of lab items, and glassware maintenance.   Provide support function for the laboratory organization.   Provide support function for the facilities organization.   Help supporting the facilities and infrastructure in the laboratory.   Help enforce Indigo’s safety policies and good work practices.

Lab & Facilities Operations Tech (TEMP)

Sr. Regulatory Manager, Consumer Food Products

Pilot Plant Manager

Associate Manager, GeoInnovation

Manager, Systems Innovation

Sr. Manager, Insurance

Manager, Office of the CEO

Sr. Manager, Quality Management System

Load 5 more jobs9 jobs at Indigo

Senior Manager, Pricing and Packaging Strategy

CarGurus
Greater Boston Area
5 hours ago
+41
CarGurus is looking for a Senior Manager, Pricing and Packaging Strategy to drive our Go To Market activities for new product introductions and international markets. We are rapidly expanding our offering to include a series of listing and digital marketing products such as dealer search (SEM), display products and social. Our international markets are experiencing disproportionately large growth with unsatisfied dealer marketing needs. This role would be a leader of our packaging, pricing and product strategies.

NetSuite Administrator

Engineering Support Specialist

Canada Retention Specialist

Event Planner - Part Time/Contract

Senior Associate, International Business Operations

Manager of Dealer Relations

International Business Operations Manager

Manager, Build/Delivery

Load 5 more jobs9 jobs at CarGurus

Statistical Genomicist

Embark Veterinary
Greater Boston Area
5 hours ago
+17
Design and execute genetic association studies. Work collaboratively across teams to develop and accelerate Embark’s canine genetic discovery platform. Develop pipelines for processing and analyzing health and clinical data. Build models to predict complex health and trait phenotypes from genetic and environment data.

Director of Customer Advocacy

LogicManager
Greater Boston Area
5 hours ago
+17
LogicManager is looking for a high-performing Director of Inbound Customer Advocacy who is excited to expand our SaaS new revenue generation efforts as we rapidly expand our operations. With zero cold calling and purely inbound marketing, we have accelerated our revenue growth from 40% to 70% over the last five years. This role presents a major career growth opportunity to scale our uniquely successful inbound marketing strategy. The Director of Inbound Customer Advocacy will report directly to our CEO and manage the Inbound Customer Advocate Managers and Inbound Customer Advocate Representatives. This person will be managing, coaching, and growing our innovative customer advocates teams to scale our closing cycle. The ideal candidate has led inside sales teams, been a sales manager or a director who is overseen a team and is looking to grow in their career.

Senior Software Engineer in Test - Linux

Carbon Black
Greater Boston Area
5 hours ago
+52
Brief Description Our Carbon Black Response Linux Endpoint team is looking for an automation engineer who will help implement and maintain an easy to use framework that will encompass parallel streams of automation, end-to-end functionality as well as non-functional cases. Automation is central to our quality strategy as we continue to deepen and expand our product. Description We are looking for an automation engineer who can work in a highly

Technical Services Consultant

Software Engineer - Linux

Senior Network Engineer

Federal Operations Director

Software Engineer (C++)

Frontline Technical Support Engineer

Principal Information Security Engineer / Analyst

Software Quality Engineer

Senior Site Reliability Engineer

Senior Software Engineer - Voice of Customer (Backend/Server)

Business Operations Manager - Technical Services

Renewal Specialist

Threat Researcher - Product Innovation

Program and Operations Manager - Customer Support

Load 10 more jobs15 jobs at Carbon Black

Staff Pathologist

PathAI
Greater Boston Area
5 hours ago
+21
PathAI is seeking a full-time pathologist with strong general surgical pathology skills to work with our team on building state-of-the-art artificial intelligence algorithms. US board certification in anatomic pathology is required, and subspecialty expertise and experience in practice is preferred. The right candidate is structured and disciplined, has a natural curiosity about the details of the machine learning field, and an ability to communicate effectively. The candidate must be an excellent collaborator and team player.

Customer Success Manager

Drift
Greater Boston Area
5 hours ago
About Drift Drift is the new way businesses buy from businesses. With its quickly evolving set of tools and playbooks, Drift is the world’s leading conversational marketing platform, trusted by top enterprise businesses like Ellie Mae, GrubHub, InVision, Marketo, MongoDB, Okta, Outreach, Eventbrite, Vidyard, and over 150,000 other businesses. Sales and marketing teams rely on Drift to connect now with the customers who are ready to buy now. Based

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