Boston Tech Jobs and Startup Jobs

16

Senior Systems Scalability Analyst - Information S…

Vestmark, Inc.
Greater Boston Area
1 hour ago
+40
Vestmark is looking to add a Senior Systems Engineer to our growing System Performance and Scalability team. In this role, you will provide hands on experience resolving system performance and scale related issues and serve as the main technical contact for system scalability. You will partner with all departments in the company including software development, systems engineering, and client delivery to ensure that our platform is meeting the scalability requirements of our clients. You will coordinate a scalability analysis effort to ensure that current system scalability challenges are identified, analyzed, and ultimately mitigated by the organization.

Enterprise Merchant Specialist

Grubhub
Greater Boston Area
5 hours ago
+29
Enterprise Merchant Support Specialists serve as “junior brand managers” for clients who are below the Enterprise threshold (of 25+ locations, $50mm in sales, or of unique strategic importance). They work tickets (via inbound & outbound phone and email), advise on, create and troubleshoot campaigns, translate reporting, and assist with any and all other merchant-related issues. They also proactively monitor location activity and reach out to troubleshoot locations who are transacting significantly less than usual, or not at all. Finally, these agents may, at their discretion, terminate non-transacting or unresponsive clients, as well as locations who opt out willingly.

Enterprise Support Specialist - Daytime Shift (Bilingual)

Enterprise Support Specialist - Weekend Shift

Enterprise Support Specialist - Night Shift

Enterprise Support Specialist - Daytime

Sr. C# Developer

Enterprise Support Specialist - Weekend Shift (Bilingual)

IT Service Desk, Team Lead

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Office Coordinator

Forward Financing
Greater Boston Area
1 day ago
+43
We are looking for an Office Coordinator to join our People & Culture (“P&C”) team. Manning reception, you will be the welcoming presence of Forward Financing. Behind the scenes, you’ll keep the office running, directing any incoming inquiries to the right person(s), keeping all of the necessary supplies, snacks/ beverages stocked, and working on various other projects to ensure our office is the best place to work and visit.

Director, Pricing & Monetization

Flywire
Greater Boston Area
4 days ago
+26
Optimize existing pricing structure to drive group KPIs using competitor data, customer feedback, and running thoughtful tests. Execute new pricing tools/strategies in collaboration with product team to increase customer conversion, retention and revenue. Become an expert with respect to pricing and cost related matters for the entire organization. Track competitive landscape globally and ensure Flywire’s offering continues to be attractive for customers from a pricing perspective. Execute strategies to reduce risk associated with movements in FX market. Optimize existing FX risk management processes to reduce risk and improve KPIs. Manage external partnerships with FX vendors. Work in close collaboration with other key members of Global Payments team to ensure success of Pricing & FX function.

Senior Executive Assistant - Business Group Suppor…

MassMutual
Greater Boston Area
4 days ago
+13
In this multi-faceted role, the Senior Business Assistant will take initiative and operate in an autonomous proactive way; utilizing a strong, proactive, multi-tasking approach to anticipate and fulfill both executive and business support needs. The assistant will be an active and critical member on the team, involved in coordinating, planning, reporting and communicating as well as helping with all client facing activities.

Client Engagement Manager

Head of Strategic and Competitive Risk

Executive Liasion

Senior Sales & Marketing Operations Manager

Hometap
Greater Boston Area
5 days ago
Who We Are   At Hometap, we believe you can have a house and a life. Our vision is to enable homeowners to access their home's equity - free of debt - do the big-ticket stuff that makes life better: start a business, buy a second home, get out from under crippling debt, or pay for college tuition.    We make investments alongside homeowners today in exchange for a share of the future value of the home.  For homeowners, this is a simplified,

Information Technology Manager

MineralTree
Cambridge
5 days ago
+23
We are looking for a hands-on IT Manager to keep our organization running smoothly. Comfort with systems, networks, business applications is a must. Additionally, MineralTree handles payments so a security mindset and a attention to detail are a must!

Senior Systems Engineer - Managed Services

Vestmark, Inc.
Greater Boston Area
6 days ago
+40
We are looking to add a senior level member to the Vestmark Managed Services team. As a senior systems engineer, you will ensure that Vestmark delivers and continues to deliver a high performance and reliable service. You will work on the next revision of our service whether it’s architecting, designing, re-engineering or implementing the next generation of our service. You will be a primary problem solver for IT service issues. You will work on routine system performance analysis, automation of system management, network troubleshooting, setup, system administration and more. We are looking for someone with experience in production data centers, someone that understands the critical nature of that business, and with a high level of attention to detail to help us keep our services running smoothly and constantly improving. The team is made up of level headed, well organized, and smart individuals that enjoy working together, and enjoy the constant flow of new challenges. Software development, systems integrations and deployment experience is key for this role. We’re looking for someone who has written more than just a few scripts. We need someone who loves to code, dreams about automation and also understands the system infrastructure side as well. 

Senior Systems Engineer - Information Systems

Vestmark, Inc.
Greater Boston Area
1 week ago
+40
The Information Systems team is responsible for all of the IT Infrastructure and Processes at Vestmark. The Senior Systems Engineer will support all departments at Vestmark in the development and enhancement of computer systems, corporate applications, and related business processes. In this role, you will work with other members of the Information Systems group in accomplishing a variety of IT related tasks. 

Customer Support Engineer

MineralTree
Cambridge
1 week ago
+23
On our technical support team, you will help our customers troubleshoot and navigate through processes and bugs regarding the MineralTree Secure Business Pay software and assist them with application support and troubleshooting while demonstrating the highest level of customer service.

IT Risk Analyst

Flywire
Greater Boston Area
1 week ago
+26
This position will lead the collaboration and implementation of IT Security Policies, Procedures, and Standards. This is a hands-on position that requires a strong technical background in security best practices, IT controls, policy and procedure development. Primary responsibility of the position is to monitor, evaluate and implement security controls to ensure the organization maintains its compliance to System and Organizational Controls (SOC), Purchase Card Industry Standard (PCI) and Health Insurance Portability and Accountability Act (HIPAA) across all departments and locations. They will lead the external audit process. The Information Security Manager is a proven thought leader and problem solver, as well as, an effective internal consultant, who will regularly advise business leaders on information security risk issues. To perform this job successfully, an individual must be able to perform the Duties and Responsibilities below

Systems Engineer - Information Systems

Vestmark, Inc.
Greater Boston Area
1 week ago
+40
Vestmark is looking to add a Systems Engineer to the Information Systems team.This team is responsible for all of the IT infrastructure and processes at Vestmark. The team supports all departments in the development and enhancement of computer systems, corporate applications, and related business processes. In this role, you will also work with other members of the Information Systems group in accomplishing a variety of IT related tasks. 

Customer Service Associate, US

Salary Finance
Greater Boston Area
1 week ago
+28
We’re looking for an enthusiastic Customer Service Associate with a passion for, and a proven track record in, amazing customer service to join our Customer Operations team. Reporting to the Senior Director of Operations, you’ll learn our products inside out, build relationships with our customers to understand their needs and identify and apply the appropriate solutions.

Client Success Specialist

Flywire
Greater Boston Area
1 week ago
+26
The Client Success Specialist will work with Business sales team and management in the execution of strategies and tactics designed to increase growth of client base, improve client retention, upsell to increase revenue, identify opportunities for improvement, provide accurate and timely issue resolution and assure clients utilize the Flywire International Payment Solution. 

Director of Customer Success

Upserve
Greater Boston Area
3 weeks ago
+25
ABOUT THE ROLE The Director of Customer Success is responsible for increasing the engagement and use of the Upserve platform, as well as retention of our customer revenue. This includes proactively engaging with customers to educate them on how to best get value from Upserve services, ensuring customer issues are escalated and resolved appropriately, as well as recommending additional products or tiers of service that will provide maximum value

Customer Success Consultant

EverTrue
Greater Boston Area
3 weeks ago
The EverTrue Customer Success Consultant will build and manage relationships with decision makers in accounts to drive usage and adoption of EverTrue’s products with a focus on an account's return on investment. In addition to our traditional Customer Success offerings, we have identified opportunities to enhance our Customers’ success through more hands-on, customized, Premium Success services engagements. The Customer Success Consultant will be responsible for delivering solutions and services to help customers leverage the digital engagement data measured through EverTrue’s software. In addition, the role will be tasked with evaluating our customers processes and implementing changes to support a more productive fundraising office by leveraging EverTrue’s funnel strategy, data and the EverTrue software.

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