Boston Tech Jobs and Startup Jobs

108

Enterprise Support Specialist - Daytime Shift (Bil…

Grubhub
Greater Boston Area
1 hour ago
+29
Each Enterprise Support Specialist serves as the point of contact supporting the LevelUp platform for users, merchants, partners, and internal teams. This role will provide the opportunity to learn and own specialty areas, expand your knowledge and responsibilities, work on projects across various departments within the organization, grow within our team and organization, and influence the optimization of our processes, all while helping customers and working with a tight-knit team. Support believes in learning, growing, and promoting internally: as agents complete projects assigned to them, achieve high customer satisfaction and quality assurance scores on their tickets, knock volume expectations out of the park, and more, they'll earn badges. Earning badges unlocks access to promotions and a variety of growth path opportunities, including leadership, technical escalation, or specific subject matter expertise. As in life, so it is with support: choose your own adventure!

Enterprise Support Specialist - Night Shift

Enterprise Support Specialist - Weekend Shift

Sr. C# Developer

Enterprise Support Specialist - Weekend Shift (Bilingual)

Service Desk Lead

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Technical Support Engineer

Everbridge
Greater Boston Area
1 hour ago
+43
We are looking for an experienced Senior Technical Support Engineer to join our Customer Support department. This position will work with our customers to provide technical product support for enterprise products in a SaaS environment. The ideal candidate is self-motivated, friendly, out-going, and has a passion for technology and going above and beyond to make our customers successful.  This candidate must be able to work independently and as a team player.

Executive Assistant Contractor

Customer Success Enablement Manager

Manager, Tech Support

Senior Site Reliability Engineer

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Director of Customer Service Insights and Metrics

ezCater
Greater Boston Area
1 hour ago
+30
The Director of Customer Service Insights and Metrics is responsible for creating, managing and communicating business insights gained by synthesizing data from multiple sources. This position is primarily responsible for providing actionable insight for our customer service department. The director will apply various quantitative methods to analyze and interpret information from multiple data sources as needed (Periscope, Twilio Flex, Teleopti, Excel). The director will maintain a critical consulting and advisory role with customer service management in driving best practices and measurement methodology. This position is a working manager, sharing knowledge and coaching employees as much as driving assigned projects.

Associate Service Desk Engineer

Engineering Support Specialist

CarGurus
Greater Boston Area
1 day ago
+41
We are looking for an Engineering Support Specialist to join our growing Learning & Knowledge Management (LKM) team. The LKM team sits within our Engineering organization and helps empower engineers to work more effectively. The Engineering Support Specialist will assist senior leaders across our Engineering organization, with an emphasis on Learning & Knowledge Management. The Support Specialist will help the Engineering organization run. From coordinating cross-team meetings to keeping engineers in-the-know to booking team building events, this support role will juggle a variety of assignments from multiple Eng leaders. 

Canada Retention Specialist

Event Planner - Part Time/Contract

Senior Associate, International Business Operations

Manager of Dealer Relations

International Business Operations Manager

Manager, Build/Delivery

Senior Manager, Pricing and Packaging Strategy

NetSuite Administrator

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Manager, Customer & Solution Programs & Op…

Acquia
Greater Boston Area
1 day ago
+20
Proven experience as Program Director or other managerial position. Knowledge of the operation of Sales in an enterprise software company (Lead process, forecasting, pipeline generation, planning sales resources). Thorough understanding of project/program management techniques and methods. Strong track record of planning, execution and follow through. Excellent knowledge of performance evaluation techniques and key metrics. Outstanding knowledge and execution of data analysis, trend identification, insights, reporting and budgeting. Experience documenting plans and reports. Business acumen with a strategic ability. Excellent organizational and leadership skills. An analytical approach with strong problem-solving abilities. Excellent communication skills and ability to influence. Proficiency with MS Office and Google Suites.

Account Management Coordinator

Sr. Regulatory Manager, Consumer Food Products

Indigo
Greater Boston Area
1 day ago
+21
Review and approval of Labeling, Marketing and Sales Advertising/Promotional materials as it pertains to claims (e.g., non-GMO, organic, health, etc.) and regulatory matters. Become an internal business partner to Indigo Consumer Food products, R&D, and the business unit, to provide guidance and ensure that necessary data is developed early on to support successful federal registrations submissions of Indigo Consumer Food products. Manage working relationships and effective communications with government agencies involved.. Manage and prioritize numerous product registrations simultaneously through effective communication with internal and external stakeholders.  As required by federal regulatory requirements and guidelines, coordinate outcomes of the projects assigned to the contract laboratories (product testing, efficacy testing and subsequent reports) to ensure their quality and timely completion. Remain educated and informed on food products regulatory issues in the industry.

Pilot Plant Manager

Associate Manager, GeoInnovation

Manager, Systems Innovation

Sr. Manager, Insurance

Manager, Office of the CEO

Sr. Manager, Quality Management System

Lab & Facilities Operations Tech (TEMP)

Lab & Facilities Operations Tech (Media/Glassware) (Temp)

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Inventory Clerk

Piaggio Fast Forward
Greater Boston Area
1 day ago
+25
Maintaining and updating records. Counting materials, equipment, merchandise, or supplies in stock. Reporting discrepancies between physical counts and computer records. Stocking and distributing supplies, following pick orders. Organize and size inventory locations.

Technical Account Specialist - CloudHealth

CloudHealth by VMware
Greater Boston Area
1 day ago
+23
You seek an opportunity to be on the forefront of the cloud revolution. You possess both a strong technical background and solid business acumen with the have experience with cloud computing products, services and solutions. You have a creative streak and a passion for supporting and advising clients in a data-driven, fast-paced and fact-based environment. You have data mining and statistical expertise and love being on the front lines of the business where you can partner with best-in-class customers, internal executives and developers. You thrive on communicating technical context required to make improvements to the customer experience.

Executive Assistant

Flywire
Greater Boston Area
1 day ago
+26
Executive Calendar Management - manage two Executive Team members remotely and Assist Talent Acquisition with Executive Recruiting. Provide daily support to our FlyMates based regionally. Be the face of Flywire when guests enter our space, greeting and assisting them as needed. Manage office administration, making sure our office is running smoothly and that FlyMates have the essentials for a productive working environment including coffee, snacks, office supplies, business cards etc. Maintain safe and clean office common areas that make FlyMates proud to work in such as a great office; this includes tidying the kitchen and conference room areas, running the dishwasher, handling shipping and deliveries, receiving calls and voicemails for the main phone line etc.

Director, Corporate Development & Strategy

Toast
Greater Boston Area
1 day ago
+45
Collaborate across all levels of the organization to develop build / buy / partner analyses based on the company’s strategic objectives and build cross-functional strategic priority alignment. Build and nurture the corporate development pipeline, including the identification and sourcing of new opportunities. Lead market research and analysis to holistically assess the restaurant tech landscape, including TAM sizing, market share analysis and competitive benchmarking. Lead the transaction execution process from end-to-end, including cross-functional business due diligence, third-party due diligence, deal structuring, financing and negotiation. Build and lead a high-performing team. Develop, implement and maintain corporate development processes and decision-making frameworks based upon industry best practices.

Sales Enablement Manager, Systems & Tools

Customer Support Team Lead

Help Desk Manager

Strategy & Operation Senior Program Manager

Restaurant Success Manager

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Senior Software Engineer

SmartSense by Digi
Greater Boston Area
1 day ago
+36
Dive into an empowered role doing end-to-end feature development. You’ll be familiar with all parts of our stack— data ingestion, storage, notification, presentation and analytics. You will be developing on a modern cloud platform, building enterprise-grade software on top of it. To do so, you’ll exercise judgment everyday in making tradeoffs between design and feasibility. Choose when to hack and when to invest. You’ll engineer your features to be scalable and resilient in a large complex system.

Software Engineering Manager

SmartSense by Digi
Greater Boston Area
1 day ago
+36
Dive into an empowered role directing a software development team. You’ll be familiar with all parts of our stack—data ingestion, storage, notification, presentation and analytics. You will be driving the optimal utilization of our agile software team members on a modern cloud platform while helping to ensure SmartSense is an amazing place for engineers to work. To do so, you’ll exercise judgment every day working with our Product team and our Engineering teams to make tradeoffs between what we build and how will build it and when we have enough value to release. You’ll lead engineers to build scalable and resilient large complex systems and have significant influence on the fire hose of value we deliver to our customers. You’ll work closely with engineering executives to grow and scale the development teams as we continue to grow aggressively.

Customer Support, Manager

Klaviyo
Greater Boston Area
1 day ago
+42
Develop an in-depth knowledge of the Klaviyo product. Coach and mentor a team to provide the ultimate experience for Klaviyo customers. Communicate thoughtfully to provide resolutions to questions for both technical and non-technical end usersHandle customer situations directly. Resolve escalated customer complaints and provide support & guidance on non-technical related questions (e.g: marketing, sales, other e-commerce setup questions). Drive thoughtful and effective communication with both Klaviyo customers and Klaviyo teams. Create, iterate and document support processes, policies, and standards. Set clear goals and drive ongoing improvements to team operations and product utilization.

Manager of Customer Operations

Product Expert

Onboarding Specialist

Director of Support

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Customer Success Manager

Appcues
Greater Boston Area
1 day ago
We’re building a team of driven, focused, smart people who want to make a meaningful impact on the success of our customers. To us, customer success doesn’t mean support or account management; it means helping customers reach their desired outcomes and building an amazing experience in the process.  In this role you'll be an extension of a customer’s team, ensuring their success through effectively using Appcues to reach their goals. You will

Merchandising Associate

Drizly
Greater Boston Area
1 day ago
+11
Who we are Drizly is the world’s largest alcohol marketplace and the best way to shop beer, wine and spirits. Our customers trust us to be part of their lives – their celebrations, parties, dinners and quiet nights at home. We are there when it matters - committed to life’s moments and the people who create them. We partner with the best retail stores in over 100 cities across North America to serve up the best buying experience. Drizly offers a

Administrative Assistant II

Peapod Digital Labs
Greater Boston Area
1 day ago
+17
General office management. Manages department/function by distributing and ordering supplies. Manages functional budget, prepares invoices and reports to assist the assigned individual and functional area. Manage travel (includes online research, booking, tracking, preparing the traveler, etc.). Manage meeting and conference rooms. Meeting and event planning (includes negotiation hotel contracts, scheduling catering, preparing for Web and video conferencing, etc.). Serve as coordination point to collect, organize, and present information for the functional area. Function/Department Program Coordination & Support. Serves as the main liaison and communication link to leader and function.

AI Success Director

DataRobot
Greater Boston Area
1 day ago
While the AI Success Director will lead many customer-facing interactions, they will also engage with other resources across DataRobot, such as customer facing data scientists, field engineers, support, and other subject matter experts, to remove obstacles and accelerate the path to client success. The AI Success Director will also partner with the Field Account Executive to identify and capitalize on expansion opportunities within the account. The objective of the role is to drive client success and adoption as measured by client loyalty, advocacy, expansion, and revenue.

Executive Assistant

Corporate Events Manager

Manufacturing General Manager

Telecommunications General Manager

Transportation General Manager

Life Sciences General Manager

IT Operations/DevOps Engineer

Account Manager

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Customer Service Specialist

Agero
Greater Boston Area
1 day ago
+14
Leads, communicates, and negotiates the resolution of all client issues to completion. Analyzes details of situation to determine degree of responsibility of all involved parties. Negotiates and settles all damage claims that have been submitted. Utilizes strategic decision making skills to provide mutually beneficial resolution to inquiries.

Vice President, Digital Business Operations

ASICS Digital
Greater Boston Area
1 day ago
+32
The VP of Digital Business Operations will lead a global organization focused from 5 year P&L planning through to day-to-day management/execution of our strategies. They will continually work to build our business to meet the demands of our consumers, while staying conscious of the financial bottom line. This role will be the hub of direction/communication for this business, ensuring that our internal and external partners are always well informed by providing insightful views into our business and how it relates to them.

Product Specialist - Client Services

CrunchTime!
Greater Boston Area
1 day ago
+25
As part of the Client Services Team, our Product Specialists are responsible for helping our world-class customers in the restaurant and hospitality industries gain value quickly and efficiently with their Crunchtime investment. Product Specialists consult, educate, train and challenge our customers as they adopt Crunchtime into their culture. Product Specialists not only explain how Crunchtime works but also why the Crunchtime process is essential to improve restaurant operations. This job requires you to lead the customer to success, not follow them into old habits. This is a vital role within our organization and the ideal candidate will consistently provide the highest levels of customer service. Deploying value to our customers quickly is critical to our success, so you should be able to effectively multi-task in order to meet tight deadlines. Our customers are located all over the world and candidates must be willing to travel both domestically and internationally.

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