Mid Level Boston Startup and Tech Jobs

54

Systems Administrator

Kyruus
Greater Boston Area
3 hours ago
+15
You look for the opportunity to automate repetitive processes at every possible turn. You are a constant learner and take ownership of various technology solutions. You leverage exceptional communication skills - both written and verbal - to support our internal customers - employees, interns, contractors - to provision access and troubleshoot issues across every level of the organization. You’ll serve as the internal subject matter expert on our systems and services, and function as an escalation point for other members of the team. You’ll work with the rest of the Technical Operations team to effectively manage changes throughout our technical stack - endpoints, SaaS apps, network, server infrastructure - from project design through implementation and ongoing support.

Customer Experience Quality Improvement Specialist

DraftKings
Greater Boston Area
11 hours ago
+16
As a Customer Experience Transformation Specialist, you will be responsible for understanding our customers’ level of satisfaction with our service and ensuring that Customer Experience Associates have the product knowledge and soft skills required to successfully support our Sportsbook and Daily Fantasy Sports customers. Sound good to you? Join us.  

Sr. Manager, Sustainability & Compliance

Indigo
Greater Boston Area
13 hours ago
+21
Outline clear deliverables for software, training, marketing, and any other relevant functions. Simplify complex protocol language into material that our growers and agronomists can easily execute. Ensure 90%+ of compliance and verification processes are successful. Write a compliance strategy plan; by the end of 2019, scour markets and policies within relevant global markets and prioritize protocols that we should build into software.

Collaboration Technology Manager

Seed Applied Technology Regulatory & Compliance Co-op

Information Security Administrator

International CRM Senior Manager

Sr. Manager, Quality Management System

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Technical Support Analyst

CrunchTime!
Greater Boston Area
15 hours ago
+25
CrunchTime! (www.crunchtime.com), the leading enterprise restaurant management platform, is experiencing record sales growth and is seeking new team members across the organization who share our passion for restaurants and technology. Back in 1995, when we created the first web-based restaurant back office system, the cloud certainly wasn’t the buzzword it is today. Since then, the world's best brands representing tens of thousands of

Programmatic – Client Partner

CarGurus
Greater Boston Area
17 hours ago
+24
Meet and exceed revenue goals and performance targets related to CarGurus advertising, programmatic and data solutions. Establish and expand Brand and Agency Trading Desk relationships to drive growth of new business relationships. Partner with operations to clearly communicate client objectives and flawlessly execute platform implementation. Prepare pitch materials as needed and present clients the CarGurus offering for direct and programmatic advertising campaign needs. Manage sales pipeline for maximum efficiency and visibility. Be an expert in the evolving technologies and capabilities available in the marketplace.

NetSuite Administrator

Systems Engineer

RN Clinical Guide ~ Bilingual English / Spanish

Devoted Health
Waltham
18 hours ago
+19
Engage with members and understand their needs - use technology and data to better understand the member and any unspoken needs. Conduct holistic assessment to identify co-morbid conditions, ED/ hospitalization history, medications, psychosocial factors, and their values and preferences. Collaborate with our PCP partners. Develop care plan in partnership with the member and their caregivers - problems, goals, interventions - continuously evaluating the member’s progress in meeting their goals. Apply knowledge to suggest safe exercise routines, dietary plans, meditation or stress reduction techniques. Work closely with Local Service Guides to identify community-based organizations able to support the member in meeting their goals. Collaborate with members, providers, and caregivers to ensure a positive outcome. Explain complicated medical terms in plain language. Educate the member on appropriate care and settings based upon their healthcare needs. Support members in understanding diagnostic tests and treatments, including costs, risks, and alternatives so they can make an informed decision about their care needs. Prepare members for their inpatient and outpatient treatments and coordinate any care needed post-treatment. Support and coach members to improve management of their chronic condition, including medication adherence and compliance.

Delegated Operations Manager

Claims Representative

Member Service Guide (Bilingual English / Spanish)

Client Strategist

ProfitWell
Greater Boston Area
18 hours ago
+27
Are you great at building relationships? Do you love data and presenting it to others? Smirking a bit because those first two questions seem too on the nose? Then you may just be a perfect fit for the Client Strategist role at ProfitWell. As we grow, our current customers are valuable resources for future engagements and we want to nurture these relationships in a fun and thoughtful way. That’s where the Client Strategist comes into play. You should be a natural at establishing rapport, asking questions, and building meaningful relationships to the benefit of both our customers and ProfitWell.

Business Operations Associate

Owl Labs
Somerville
20 hours ago
+11
Optimize, automate and own workflows to keep operations moving forward smoothly. Implement continuous improvements to how hardware is delivered into the hands of customers. Coordinate with Sales and manage the end to end customer purchase order process.  Work with the support team to process returns and refunds. Assist in making strategic decisions on improving the efficiency of current business systems. Bring your own ideas to the team for how we can improve and streamline our operations. Gain experience in a venture-backed hardware startup and have a direct impact on it’s success.

Systems Administrator

Wellframe
Greater Boston Area
1 day ago
+16
This role is responsible for the configuration, implementation, and maintenance of leading edge technologies managed by the Information Technology organization. This person will focus on the administration of the corporate infrastructure including hosted software services, workstations, network equipment, and software applications. The Systems Administrator will assess and identify innovative solutions and champion recommendations, while also being responsible for day-to-day administration. There will be a focus on centralized management, automation, and scripting. Security and integrity are key traits for this role. 

Executive Assistant

edX
Greater Boston Area
1 day ago
+15
EdX is hiring an Executive Administrative Assistant to support our Chief Product Officer. A strong EA candidate is a highly­ organized, detail­ oriented, self­ starter with a strong track record of demonstrating sound judgment. The keys to this role will be pragmatic thinking, strategic support and passion for executing efficiently in a fast­ moving environment filled with competing priorities.

DevOps / Cloud Engineer

SHYFT Analytics
Greater Boston Area
1 day ago
+19
The Systems Administrator is responsible for the design, implementation, operation, deployment, maintenance and troubleshooting of our cloud based infrastructure services and systems - with a strong focus on automation. The Systems Administrator will deploy, monitor, and troubleshoot infrastructure components in SHYFT Analytics’ production, cloud based hosting environment and develop/maintain services for infrastructure management. A Systems Administrator is expected to provide deep technical expertise and will be a key player in driving change in how product is provisioned, maintained and monitored to be resilient and stable enabling SHYFT Analytics to meet its SLA’s with customers. The Systems Administratoris responsible for maintenance and troubleshooting of live production systems in the event of outage, performance, or functionality issue. The Systems Administrator will have hands-on skills in hybrid clouds. This position promotes sharing information with others in changing skillsets and thought processes.

Manager, Customer Adoption

Rapid7
Greater Boston Area
1 day ago
+24
The Manager, Customer Adoption is responsible for expediting Rapid7’s customers time to value and ensuring ongoing success by engaging and driving usage of Rapid7 solutions. Rapid7 is looking for a candidate with strong communication skills, a history leading teams that help customers achieve value by driving product adoption and a passion for technology. This role will require you to work cross-functionally to ensure Rapid7 delivers a best-in-class customer experience that allows customers to achieve their security program objectives by leveraging our industry leading solutions. Success in the role will require a self-starter with a passion for solving complex problems, leading teams, working cross-functionally and using data / insights to drive meaningful customer engagements.

Senior Customer Success Manager

Customer Success Manager

Everbridge
Greater Boston Area
1 day ago
+43
A passion for working directly with clients and making them successful. At least 5 years’ experience in a customer facing role (e.g. Professional Services, Account Management, Customer Success). Strong technical capabilities, including experience with SaaS platforms, APIs, etc. Outstanding communication skills. Strong Project Management and Training skills. Be a self-starter.

Senior Customer Transition Manager

Everbridge
Greater Boston Area
1 day ago
+43
Everbridge seeks an experienced, customer-focused Senior Customer Transition Manager to own the swift transition of acquired/merged customers over to the Everbridge platform. This hybrid role requires a high degree of sales acumen, coupled with unparalleled client support discipline. The Senior Customer Transition Manager will focus on converting customers to our product platform, which requires a proven track record of driving new, incremental sales opportunities.

Technical Support Engineer

Everbridge
Greater Boston Area
1 day ago
+43
We are looking for an experienced Technical Support Engineer to join our Technical Support department. This position will work with our Customers providing product support, troubleshooting and resolving technical issues. The ideal candidate is self-motivated, friendly, out-going, enjoys technology, working independently as well as on teams and transitioning knowledge to customers and co-workers.  This is an exciting opportunity to help build our fast growing international company and your career. The ideal candidate will be passionate about technology and learning.  This position is Sunday to Wednesday.

Engineer, DevOps

Interactions
Greater Boston Area
2 days ago
+14
The DevOps Engineer works side by side with development and operations teams. You will be primarily responsible for designing, implementing, automate the build, release, and deploy pipelines. The DevOps Engineer is responsible for bridging the gap between development, operations, and infrastructure.

Events Specialist

Account Management Director

Client Services Manager

Information Security Engineer

Load 1 more jobs5 jobs at Interactions

Enterprise Customer Success - Team Lead

Fuze
Greater Boston Area
2 days ago
+29
Enterprise Customer Success Managers (CSMs) are responsible for building and maintaining relationships with existing Fuze, with a Focus on Retention, Adoption around our communications and SaaS products, as well as looking for opportunities for expansion – increasing the Value customer finds from our suite of products. CSMs are regularly talking to customers and assisting with needs such as general account questions, service adds, project coordination, and facilitating occasional Billing and Support resolution. Customer Success Managers must be able to communicate new services and products to both C-Level business owners as well as technical users (e.g. IT Managers, Helpdesk Managers, etc). A high degree of understanding of technical terminology and a keen desire to learn is considered advantageous and pivotal to this role. If you’re looking to find a great deal of variety in your day-to-day initiatives, this role will not disappoint. If you like to dive right in and roll up your sleeves and play a key role in maintaining solid business relationships and building new ones, the Customer Success team is the place to be!

Executive Assistant

Aurora Flight Sciences
Cambridge
2 days ago
+23
The Executive Assistant will be responsible for supporting the Senior Vice President for Programs, their direct reports and supporting teams.  The candidate is expected to have strong written and verbal communication skills as the position includes coordinating with other Aurora business sectors, government personnel, and our customers.

Environmental, Health and Safety (EHS) Specialist

Executive Assistant

Enterprise/Mid Market Technical Services Manager

Toast
Greater Boston Area
2 days ago
+45
In this role you will provide direct operational leadership and oversight of the Enterprise and Mid-Market segments of the Implementation, Configuration and Services Delivery functions. This person will work with Restaurant Success, Customer Success, Sales and other company leaders to provide an exceptional customer experience across the Toast product suite from the close of the Sales Cycle to the handoff to Account Management. This person’s

Director Real Estate and Workplace Experience

Mid-Market Restaurant Success Manager

Head of Trust & Safety

CozyKin
Greater Boston Area
2 days ago
+22
As our first Director of Trust & Safety, you will play a critical role in developing policies and processes to build and maintain trust on the CozyKin platform. You will partner with key stakeholders across Legal, Customer Experience, Marketing, Product, and Engineering to ensure quality care for our children, and safe interactions for our families and nannies. You will have the opportunity to build out and manage a team as we continue to expand throughout the US.

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