Boston Tech Jobs and Startup Jobs

21

Senior Software Engineer

Plastiq
Greater Boston Area
9 hours ago
+24
You will be a key technology leader with a vision within our organization. You will help scale our payment platform as we grow. You will mentor peers with the latest software development techniques for delivering quality software at scale. You will be collaborating with a fun, supportive, and high energy team that takes pride in building exceptional software.

Senior Software Engineer - Test

Plastiq
Greater Boston Area
9 hours ago
+24
You get to lead and architect our next generation test frameworks & automated delivery pipelines for our new cloud applications & micro-services. You will mentor peers with the latest software development techniques for delivering quality software at scale. You will build cool productivity tools across the entire stack to increase team productivity. You will be collaborating with a fun, supportive, and high energy team that takes pride in building exceptional software.

Bilingual Customer Success Associate - Portuguese

Flywire
Greater Boston Area
18 hours ago
+26
Flywire customers receive unparalleled individualized attention and service. Customer Success roles at Flywire are not your typical support roles. As the first point of contact at Flywire, you will be equipped with broad knowledge of Flywire’s core business capabilities, which alongside your positive attitude and the support of our amazing global team, allows you to troubleshoot any aspect of our customers’ problems. As part of this role, you will liaise closely with all departments in a fast-paced environment where growth and change are the norm. A Customer Success Associate is a problem-solver, who is excited to be a part of a spirited team. Resilience, curiosity, cultural awareness, and empathy are key traits, as your day-to-day will be filled with communicating internationally. Strong written and verbal communication skills are also required. The role offers a strong base to build a career within Flywire.

Chief Information Security Officer, Senior Vice Pr…

Intralinks
Waltham
3 days ago
+39
Chief Information Security Officer (CISO) Waltham, MA From the Manager: This team secures and protects the world's largest exchange of M&A deal activity across an ecosystem of the most notable financial institutions in the industry. Our global SaaS solutions are trusted and continuously tested for bank grade security, regulatory compliance, and industry certifications.  We are looking for a visionary leader with a “big picture” mindset,

Customer Support Manager

MineralTree
Cambridge
4 days ago
+23
In this newly created role, you will lead our Customer Support team in assisting our customers with troubleshooting and navigating through processes and bugs regarding the MineralTree Secure Business Pay software. You will assist the team in a player/coach capacity with application support and troubleshooting while demonstrating the highest level of both leadership and customer service.

Desktop Support Specialist

Flywire
Greater Boston Area
5 days ago
+26
Company Description Have you imagined working in an environment driven by a passion and desire to not only outperform, but also outbehave the market? Since 2009, Flywire has been that company, creating solutions that break barriers, and teams that always look at the next disruptive way to move Flywire and its customers into the next phase of global payment solutions. Job Description We, at Flywire, our looking for a self-motivated IT

Executive Assistant

Forward Financing
Greater Boston Area
5 days ago
+43
As an Executive Assistant you will be the right-hand person to the Executives of the company, responsible for all logistical coordination of calendars and communication with internal teams, customers, and other corporate stakeholders. Majority of time spent will be in support of the CEO and founder (75%). The remainder of the time, supporting the President (25%). Ideal candidates will be extremely detail oriented and organized. He/she acts proactively and without much supervision, anticipating needs and following through.

IT Support Engineer (Part Time)

BondLink
Greater Boston Area
5 days ago
+10
Build out personal computers for mixed-use office environment (Windows and OS X). Setup phones for new hires, troubleshoot for existing. Internal help desk type support for installing programs, setting up peripherals, etc. Create and implement ongoing patch and update system for internal users for OS updates, antivirus databases, etc. Troubleshoot and manage internal Internet wiring, routers, wifi, etc. Assist with the occasional general office related needs. Help establish and follow proper internal security protocols. Assist with administration of software tools (Google Calendar, Slack, etc). The role will grow and evolve over time.

Enterprise Support Specialist - Weekend Shift

Grubhub
Greater Boston Area
6 days ago
+29
Each Enterprise Support Specialist serves as the point of contact supporting the LevelUp platform for users, merchants, partners, and internal teams. This role will provide the opportunity to learn and own specialty areas, expand your knowledge and responsibilities, work on projects across various departments within the organization, grow within our team and organization, and influence the optimization of our processes, all while helping customers and working with a tight-knit team. Support believes in learning, growing, and promoting internally: as agents complete projects assigned to them, achieve high customer satisfaction and quality assurance scores on their tickets, knock volume expectations out of the park, and more, they'll earn badges. Earning badges unlocks access to promotions and a variety of growth path opportunities, including leadership, technical escalation, or specific subject matter expertise. As in life, so it is with support: choose your own adventure!

Enterprise Support Specialist - Night Shift

Enterprise Support Specialist - Daytime Shift (Bilingual)

Manager, Market Operations

Enterprise Support Specialist - Weekend Shift (Bilingual)

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Director of Customer Success

Upserve
Greater Boston Area
6 days ago
+25
ABOUT THE ROLE The Director of Customer Success is responsible for increasing the engagement and use of the Upserve platform, as well as retention of our customer revenue. This includes proactively engaging with customers to educate them on how to best get value from Upserve services, ensuring customer issues are escalated and resolved appropriately, as well as recommending additional products or tiers of service that will provide maximum value

Executive Assistant

Flywire
Greater Boston Area
1 week ago
+26
Executive Calendar Management - manage two Executive Team members remotely and Assist Talent Acquisition with Executive Recruiting. Provide daily support to our FlyMates based regionally. Be the face of Flywire when guests enter our space, greeting and assisting them as needed. Manage office administration, making sure our office is running smoothly and that FlyMates have the essentials for a productive working environment including coffee, snacks, office supplies, business cards etc. Maintain safe and clean office common areas that make FlyMates proud to work in such as a great office; this includes tidying the kitchen and conference room areas, running the dishwasher, handling shipping and deliveries, receiving calls and voicemails for the main phone line etc.

Customer Support Engineer

MineralTree
Cambridge
1 week ago
+23
On our technical support team, you will help our customers troubleshoot and navigate through processes and bugs regarding the MineralTree Secure Business Pay software and assist them with application support and troubleshooting while demonstrating the highest level of customer service.

Senior Software Engineer

BondLink
Greater Boston Area
1 week ago
+10
BondLink provides a SaaS platform to bond issuers in the $4 trillion municipal bond industry. We have recently raised a large Series A, we have strong revenue growth, and we are already working with many of the largest issuers in the country.  While our product is finance focused, make no mistakes; internally we are a genuine tech-first startup culture. Our co-founders include a serial tech entrepreneur with multiple successes and a senior ex-government official with deep experience in the wheelhouse of our product offering.  Culturally we provide all the startup bells and whistles, and we have a beautiful new office in Fort Point that we’re looking to fill with talented people.

Customer Success Consultant

EverTrue
Greater Boston Area
1 week ago
The EverTrue Customer Success Consultant will build and manage relationships with decision makers in accounts to drive usage and adoption of EverTrue’s products with a focus on an account's return on investment. In addition to our traditional Customer Success offerings, we have identified opportunities to enhance our Customers’ success through more hands-on, customized, Premium Success services engagements. The Customer Success Consultant will be responsible for delivering solutions and services to help customers leverage the digital engagement data measured through EverTrue’s software. In addition, the role will be tasked with evaluating our customers processes and implementing changes to support a more productive fundraising office by leveraging EverTrue’s funnel strategy, data and the EverTrue software.

Head of Consultant Relations

MassMutual
Greater Boston Area
1 week ago
+13
Define enterprise capability strategy and multi-year roadmap to leverage existing consultant relationships to support corporate strategic objectives, customer needs, and industry trends to retain clients and influence sales. Identify any gaps or opportunities for improvement and work with business owners to develop tangible action plans for improvement and penetration of consultant community. Based upon voice of the customer data (market competitive data) identify desired gains, and work with business owners to develop tangible actions. Meet regularly to re-assess market conditions and identify trends and potential risks or threats to our competitive positioning. Recommend adjustments to leadership as required. Continually reassert our competitive advantage and position within industry periodicals prevalent within the market.

A/V Support Consultant

Managing Director - Executive Group Life Sales

Head of Strategic and Competitive Risk

Director of Operations, US

Salary Finance
Greater Boston Area
1 week ago
+26
We’re looking to hire an experienced and influential Director of Operations to join and help scale our US operations. Reporting into the Head of Lending, the role requires a qualified candidate to have extensive experience in lending operations, customer service, project management and both technical and industry specific knowledge. The ideal candidate will have a background in retail banking with solid knowledge of digital product offerings, regulatory requirements and banking systems. They are expected to scale the operations and customer service function as well as design, develop and deliver business intelligence reporting that is clear and actionable across the company. 

Director, Pricing & Monetization

Flywire
Greater Boston Area
1 week ago
+26
Optimize existing pricing structure to drive group KPIs using competitor data, customer feedback, and running thoughtful tests. Execute new pricing tools/strategies in collaboration with product team to increase customer conversion, retention and revenue. Become an expert with respect to pricing and cost related matters for the entire organization. Track competitive landscape globally and ensure Flywire’s offering continues to be attractive for customers from a pricing perspective. Execute strategies to reduce risk associated with movements in FX market. Optimize existing FX risk management processes to reduce risk and improve KPIs. Manage external partnerships with FX vendors. Work in close collaboration with other key members of Global Payments team to ensure success of Pricing & FX function.

Bilingual Customer Success Associate

Flywire
Greater Boston Area
1 week ago
+26
Flywire customers receive unparalleled individualized attention and service. Customer Success roles at Flywire are not your typical support roles. As the first point of contact at Flywire, you will be equipped with broad knowledge of Flywire’s core business capabilities, which alongside your positive attitude and the support of our amazing global team, allows you to troubleshoot any aspect of our customers’ problems. As part of this role, you will liaise closely with all departments in a fast-paced environment where growth and change are the norm. A Customer Success Associate is a problem-solver, who is excited to be a part of a spirited team. Resilience, curiosity, cultural awareness, and empathy are key traits, as your day-to-day will be filled with communicating internationally. Strong written and verbal communication skills are also required. The role offers a strong base to build a career within Flywire.

Vice President, R&D

Intralinks
Waltham
2 weeks ago
+39
Be accountable for one or more line-of-business product development initiatives spanning multiple Scrum teams. Put all your energy into developing motivated, self-organizing teams that will lean on you for help but as much as possible learn to solve their own problems. Be an active proponent of continuous improvement, leading to better iterative outcomes, increased value delivery, and getting working software into production so that the Product Owner’s business hypotheses can be proved. Help the teams and the Product Owner wrestle with the iron triangle of cost, quality, and time-to-market. Collaborate cross functionally with other Product Development constituents (architecture, product management, product design) and stakeholder constituents (product marketing, services & support, sales) to help arm the teams with holistic views on what success looks like. Dedicate yourself to Intralinks’ aggressive talent recruiting mandate, assessing talent, selling them on the opportunity at Intralinks, and onboarding them as productive contributors—in the US, Romania, and India. Coach your direct reports on what it means to be a manager and leader in an agile organization where trust in self-organizing teams nurtures a culture of learning, improvement, and focus on value (outcomes vs. output). Effectively communicate progress (or lack of progress) to executive leadership, knowing when and how to ask for help.

Sales & Marketing Operations Manager

Hometap
Greater Boston Area
2 weeks ago
Who We Are   At Hometap, we believe you can have a house and a life. Our vision is to enable homeowners to access their home's equity - free of debt - do the big-ticket stuff that makes life better: start a business, buy a second home, get out from under crippling debt, or pay for college tuition.    We make investments alongside homeowners today in exchange for a share of the future value of the home.  For homeowners, this is a simplified,

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