Boston Tech Jobs and Startup Jobs

18

Enterprise Customer Success Manager

Drift
Greater Boston Area
20 hours ago
Customer Centricity: You are a trusted partner and advisor to your customers, and their needs are your north star. Agility/Rigor: “Give me what I need to get moving” is your mantra. As things change and move quickly, you are excited by the fast pace, and opportunity to constantly learn. Scrappiness: You are energized by rolling up your sleeves and making things happen. Extreme ownership: You hold yourself accountable to a high bar. You are supremely organized, you see what needs to happen, and you don’t just roll with it, you run with it. Implementation Chops: You know what it takes to get customers moving quickly and seeing value from software for their business. You also know what it takes to drive change through an organization, and to guide customers through that change. Problem solving: Getting to the root cause of a challenge and coming up with a solution is second nature to you. You have an eye for identifying problems, and an even stronger skill in taking positive proactive action. Technical capabilities: You’re thrown something SaaS Software/Internet related and can move quickly through it with a strong sense of comfort and confidence (e.g. Integrations, APIs, JavaScript, CRM).

Director, Enterprise Customer Success Management

Drift
Greater Boston Area
21 hours ago
Continue hiring a talented and ambitious team of CSMs who can drive the success and growth of our enterprise customers. Develop a strategy for enterprise customer engagement, adoption, project management, change management and growth. Partner with our VP of Enterprise sales to support the expansion of Drift customers. Liaise with our product team to demonstrate enterprise customer product needs. Accurately forecast your team’s business for current and future quarters. Hit your enterprise net retention and customer health quota on a monthly, quarterly, and annual basis.

Sales Operations Analyst

Drift
Greater Boston Area
1 day ago
Partnering with Sales leadership on forecasting and KPI reporting versus goals, and helping identify key strategic insights to improve our business. Building and executing territory planning and lead distribution engines that prioritize the right leads at the right time for the right reps. Daily, weekly, monthly sales reporting for all of our key business units, down to the individual level. Tracking the average sale price, sales cycle, and conversion rates are by sales rep, channel, and source to monitor trends. Data deep dives to find pockets of opportunities for our business. Analyzing our processes to find ways to optimize our real-time selling motion and increase our speed.

Director of Support

Klaviyo
Greater Boston Area
1 day ago
+42
Klaviyo is looking for a director to lead our support team and experiment building out a services team for customers who don’t have the time to create content and think through strategies themselves. Our customers are highly driven and motivated entrepreneurs and marketers at high growth brands who want counterparts at Klaviyo comfortable talking about the nuances of our product and marketing strategy. Every Klaviyo that joins our support team is taught and tested on our product, marketing strategies and our voice -- it’s critical that we’re experts. We want to wow them from the first time they find out about us to the day they retire from their business -- and everyone at Klaviyo is responsible for delivering that with our customer teams leading the charge.

Sales Manager

Account Executive

One to Many Customer Success Manager

Senior Site Reliability Engineer

Channel Manager

Sales Engineer (Sales)

Customer Success Engineer

Customer Success Manager

Business Development Representative

Senior Full Stack Software Engineer

Director, Site Reliability Engineering

Data Scientist

Channel Customer Success Manager

Lead System Software Engineer

Senior System Software Engineer

Full Stack Software Engineer

Senior Account Executive

Load 10 more jobs18 jobs at Klaviyo

Software Engineer

WordStream
Greater Boston Area
1 day ago
+44
As a Software Engineer you will work as part of a top-performing team to deliver high-quality search engine marketing SaaS solutions to market. You will be able to work with minimal direction, balance multiple requirements, and coordinate efforts within our Engineering team, Product Management, and QA team in our Headquarters in Boston, MA. All of our offerings are delivered as software as a service via the web. Our technology stack includes Amazon Web Services, Python, HTML5, JavaScript, Knockout.js, Google AdWords/Facebook APIs, PostgreSQL, and Linux.

Account Executive

WordStream
Greater Boston Area
1 day ago
+44
You will connect and consult with inbound leads and marketing generated opportunities. Drive the entire sales process by engaging with prospective customers, utilizing technology to perform individualized product demonstrations and then drive the negotiation and close of the sale within a week sale cycle. You will prepare and present personalized online software demonstrations via GoToMeeting; guiding your prospects through the WordStream solution and buying process. Achieve and exceed monthly revenue quotas while maintaining daily and weekly activity metrics. Leverage Salesforce.com to track sales activities and prioritize your day. Build and manage a strong pipeline of prospective customers and work with your management team to provide an accurate sales forecast. Sell to key decision makers within organizations who have paid advertising with Google, Facebook and Bing. In the role, you will receive initial onboarding and ongoing sales and product training including your Google AdWords Certifications to become a knowledgeable consultant in online advertising. Be part of a team that rewards and values professionalism, selling success and teamwork.

Senior Software Engineer (Growth)

Drift
Greater Boston Area
3 days ago
Architect robust RESTful services to collect and provide data on potential customers. Craft highly efficient, customized campaigns to automate outreach. Work closely with Data Science and Operations to gather business intelligence firm-wide and make recommendations to improve the entire company. Operate and maintain enterprise-scale databases and external integrations.

Account Executive, Channel Partners

Drift
Greater Boston Area
3 days ago
What you’ll be doing on the partner team: Hunt and manage reseller partners such as management consultants, marketing agencies, and sales consultants that service & sell to companies with 250 employees or more. Master the Drift sales motion for Conversational Marketing. Master the Drift partner sales motion for turning prospective partners into world-class resellers. Assist partners through their onboarding process by training, co-selling, and enabling their sales motions to promote Drift. Assist partners in building service and delivery models for Conversational Marketing. Be hands on in directly selling Drift alongside partners while coaching their individual success. Own a quota of partners, new partner revenue, and reseller revenue.

Customer Success Manager

Localytics
Greater Boston Area
5 days ago
+22
The Mobile Engagement Consultants is our take on Customer Success Management. As a Mobile Engagement Consultant (MEC) you will be responsible for the overall success of a portfolio of Localytics customers. You will lead all client engagements, coordinating a cross-functional team that spans Sales, Services, Support, and others. To become a trusted advisor, you will need to become an expert on Localytics’ product, use-cases and mobile engagement best practices.

Senior Software Engineer, Distributed Systems

Localytics
Greater Boston Area
5 days ago
+22
Localytics is seeking an expert Senior Software Engineer to join our team. We want you to help us build scalable backend services and tools that leverage big data in our mobile engagement platform. The Distributed Systems team is focused on providing near real-time data and messaging products to our customers. We value good software design, collaborative development, and protecting user privacy.

Senior Software Engineer, Platform & API

Localytics
Greater Boston Area
5 days ago
+22
Create reusable APIs and services that power our analytics products (API design, micro-services). Optimize the performance and scalability of our data APIs across a variety of technologies (Snowflake, DynamoDB, etc). Automate and handle the lifecycle of large data sets (millions of users, billions of events, petabytes of data). Assume varied project responsibilities from whiteboard design through to production (design, technology assessment, technical leadership, pair programming, peer mentoring). Improve data quality and service reliability (active monitoring and fault detection). Deploy services using our Continuous Deployment systems and evolve our services architecture (Docker, Kubernetes). Create new tools or improve engineering practices across teams.

Strategic Account Executive

Localytics
Greater Boston Area
5 days ago
+22
The Strategic Account Executive will be responsible for selling Localytics' lifecycle engagement for mobile and web apps solutions in a large geographic territory. Activities involve territory development (including cold-calling), lead qualification, product demos (via WebEx), negotiations, and closing. In addition, participating in industry networking events to build direct sales pipelines.This position requires a highly organized, motivated and productive individual.

Account Executive - Upsell

WordStream
Greater Boston Area
5 days ago
+44
WordStream is searching for a high-energy Account Executive to join our Upsell Sales Team at our headquarters in Boston! In this role, you will be responsible for finding opportunities to upsell our existing software customers and grow revenue for WordStream. If you are a competitive, driven and a team player who is interested in joining a growing company in a fast paced and innovative environment then we want to speak with you!

Account Executive, Enterprise

Drift
Greater Boston Area
5 days ago
Connect and consult with inbound leads and marketing generated opportunities. Actively prospect new business opportunities. Develop and manage a pipeline of Enterprise prospects/clients. Drive complex deals from initial contact, all the way through to close within a fast paced sales environment. Prepare and present software demos with prospects and guide them through the buying process. Leverage sales management tools to track sales activities. Build and manage a strong pipeline of prospective customers and work with management to provide an accurate sales forecast. Sell to key decision makers within organizations of all sizes. Helping grow the sales team and build a scalable, repeatable process.

Inside Sales Manager, Small Medium Enterprise

Drift
Greater Boston Area
5 days ago
Coach team to achieve and exceed monthly, quarterly, and annual revenue targets. Guide team on best practices for activity, pipelines, forecasts, and closed-deals to ensure quota attainment. Manage the sales funnel from lead to close and create metrics to improve performance. Act as a role model and leader within the sales organization. Motivate, manage, coach and scale a team of Conversational Sales Advisors. Drive consistency with lead follow-up, high activity standards, and pipeline management. Participate in hiring and interviewing process, as well as training and ramp-up of new team members. Ability to work in a fast paced selling environment and drive high velocity performance. Exemplify extreme ownership and accountability over your role. Analyze metrics and performance of team to identify areas for coaching.

Account Manager

Drift
Greater Boston Area
1 week ago
The Drift Account Manager will focus on maintaining a defined portfolio of customer accounts. Responsibilities include a regular review cadence with each customer to talk through product performance, enhancement opportunities, recommended changes to playbooks, etc. You will also be responsible for retaining and expanding existing product installations to achieve your monthly sales quota. As a seasoned sales professional, it is critical that candidates be self-motivated and completely customer-centric.

Account Executive, Siftrock

Drift
Greater Boston Area
1 week ago
As an Siftrock Conversational Sales Advisor, you will identify, source and close ideal customer prospects. Using strong conversational selling skills, you will pursue inbound leads and self-sourced leads for your pipeline, while also partnering closely with cross-functional stakeholders to achieve team goals.

Account Executive, Small Medium Enterprise

Drift
Greater Boston Area
1 week ago
As an Account Executive (Allbound), you will identify, source and close ideal customer prospects. Using strong conversational selling skills, you will pursue inbound leads and self-sourced leads for your pipeline, while also partnering closely with cross-functional stakeholders to achieve team goals.

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