Boston Tech Jobs and Startup Jobs

15

Head of Strategic and Competitive Risk

MassMutual
Greater Boston Area
2 hours ago
+13
MassMutual is seeking a highly motivated and experienced professional to join the Enterprise Risk Management area. Responsibilities include creating and evolving a framework for managing strategic, competitive, talent, sustainability and other risks as they emerge. The ideal candidate will employ models to create financial analysis that drives decisions on risks taken by the firm. This position requires the ability to “think outside the box” identify emerging risks and influence the lines of business to implement strategies to mitigate them.

Managing Director - Executive Group Life Sales

Head of Consultant Relations

A/V Support Consultant

Service Desk Lead

Grubhub
Greater Boston Area
4 hours ago
+29
The Service Desk Team Lead is the key position that helps keep the Service Desk team running, as well as tackling technical problems and driving resolutions. This role will need to be able to communicate with all position levels across the organization.  The Service Desk Team Lead will report to the Manager of the Service Desk.

Enterprise Support Specialist - Weekend Shift

Enterprise Support Specialist - Night Shift

Enterprise Support Specialist - Daytime Shift (Bilingual)

Manager, Market Operations

Technical Lead, Security Engineer

Enterprise Support Specialist - Weekend Shift (Bilingual)

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Bilingual Customer Success Associate - Portuguese

Flywire
Greater Boston Area
1 day ago
+26
Flywire customers receive unparalleled individualized attention and service. Customer Success roles at Flywire are not your typical support roles. As the first point of contact at Flywire, you will be equipped with broad knowledge of Flywire’s core business capabilities, which alongside your positive attitude and the support of our amazing global team, allows you to troubleshoot any aspect of our customers’ problems. As part of this role, you will liaise closely with all departments in a fast-paced environment where growth and change are the norm. A Customer Success Associate is a problem-solver, who is excited to be a part of a spirited team. Resilience, curiosity, cultural awareness, and empathy are key traits, as your day-to-day will be filled with communicating internationally. Strong written and verbal communication skills are also required. The role offers a strong base to build a career within Flywire.

Customer Support Manager

MineralTree
Cambridge
4 days ago
+23
In this newly created role, you will lead our Customer Support team in assisting our customers with troubleshooting and navigating through processes and bugs regarding the MineralTree Secure Business Pay software. You will assist the team in a player/coach capacity with application support and troubleshooting while demonstrating the highest level of both leadership and customer service.

Desktop Support Specialist

Flywire
Greater Boston Area
6 days ago
+26
Company Description Have you imagined working in an environment driven by a passion and desire to not only outperform, but also outbehave the market? Since 2009, Flywire has been that company, creating solutions that break barriers, and teams that always look at the next disruptive way to move Flywire and its customers into the next phase of global payment solutions. Job Description We, at Flywire, our looking for a self-motivated IT

Executive Assistant

Forward Financing
Greater Boston Area
6 days ago
+43
As an Executive Assistant you will be the right-hand person to the Executives of the company, responsible for all logistical coordination of calendars and communication with internal teams, customers, and other corporate stakeholders. Majority of time spent will be in support of the CEO and founder (75%). The remainder of the time, supporting the President (25%). Ideal candidates will be extremely detail oriented and organized. He/she acts proactively and without much supervision, anticipating needs and following through.

IT Support Engineer (Part Time)

BondLink
Greater Boston Area
6 days ago
+10
Build out personal computers for mixed-use office environment (Windows and OS X). Setup phones for new hires, troubleshoot for existing. Internal help desk type support for installing programs, setting up peripherals, etc. Create and implement ongoing patch and update system for internal users for OS updates, antivirus databases, etc. Troubleshoot and manage internal Internet wiring, routers, wifi, etc. Assist with the occasional general office related needs. Help establish and follow proper internal security protocols. Assist with administration of software tools (Google Calendar, Slack, etc). The role will grow and evolve over time.

Director of Customer Success

Upserve
Greater Boston Area
1 week ago
+25
ABOUT THE ROLE The Director of Customer Success is responsible for increasing the engagement and use of the Upserve platform, as well as retention of our customer revenue. This includes proactively engaging with customers to educate them on how to best get value from Upserve services, ensuring customer issues are escalated and resolved appropriately, as well as recommending additional products or tiers of service that will provide maximum value

Executive Assistant

Flywire
Greater Boston Area
1 week ago
+26
Executive Calendar Management - manage two Executive Team members remotely and Assist Talent Acquisition with Executive Recruiting. Provide daily support to our FlyMates based regionally. Be the face of Flywire when guests enter our space, greeting and assisting them as needed. Manage office administration, making sure our office is running smoothly and that FlyMates have the essentials for a productive working environment including coffee, snacks, office supplies, business cards etc. Maintain safe and clean office common areas that make FlyMates proud to work in such as a great office; this includes tidying the kitchen and conference room areas, running the dishwasher, handling shipping and deliveries, receiving calls and voicemails for the main phone line etc.

Customer Support Engineer

MineralTree
Cambridge
1 week ago
+23
On our technical support team, you will help our customers troubleshoot and navigate through processes and bugs regarding the MineralTree Secure Business Pay software and assist them with application support and troubleshooting while demonstrating the highest level of customer service.

Customer Success Consultant

EverTrue
Greater Boston Area
1 week ago
The EverTrue Customer Success Consultant will build and manage relationships with decision makers in accounts to drive usage and adoption of EverTrue’s products with a focus on an account's return on investment. In addition to our traditional Customer Success offerings, we have identified opportunities to enhance our Customers’ success through more hands-on, customized, Premium Success services engagements. The Customer Success Consultant will be responsible for delivering solutions and services to help customers leverage the digital engagement data measured through EverTrue’s software. In addition, the role will be tasked with evaluating our customers processes and implementing changes to support a more productive fundraising office by leveraging EverTrue’s funnel strategy, data and the EverTrue software.

Director of Operations, US

Salary Finance
Greater Boston Area
1 week ago
+26
We’re looking to hire an experienced and influential Director of Operations to join and help scale our US operations. Reporting into the Head of Lending, the role requires a qualified candidate to have extensive experience in lending operations, customer service, project management and both technical and industry specific knowledge. The ideal candidate will have a background in retail banking with solid knowledge of digital product offerings, regulatory requirements and banking systems. They are expected to scale the operations and customer service function as well as design, develop and deliver business intelligence reporting that is clear and actionable across the company. 

Director, Pricing & Monetization

Flywire
Greater Boston Area
1 week ago
+26
Optimize existing pricing structure to drive group KPIs using competitor data, customer feedback, and running thoughtful tests. Execute new pricing tools/strategies in collaboration with product team to increase customer conversion, retention and revenue. Become an expert with respect to pricing and cost related matters for the entire organization. Track competitive landscape globally and ensure Flywire’s offering continues to be attractive for customers from a pricing perspective. Execute strategies to reduce risk associated with movements in FX market. Optimize existing FX risk management processes to reduce risk and improve KPIs. Manage external partnerships with FX vendors. Work in close collaboration with other key members of Global Payments team to ensure success of Pricing & FX function.

Bilingual Customer Success Associate

Flywire
Greater Boston Area
2 weeks ago
+26
Flywire customers receive unparalleled individualized attention and service. Customer Success roles at Flywire are not your typical support roles. As the first point of contact at Flywire, you will be equipped with broad knowledge of Flywire’s core business capabilities, which alongside your positive attitude and the support of our amazing global team, allows you to troubleshoot any aspect of our customers’ problems. As part of this role, you will liaise closely with all departments in a fast-paced environment where growth and change are the norm. A Customer Success Associate is a problem-solver, who is excited to be a part of a spirited team. Resilience, curiosity, cultural awareness, and empathy are key traits, as your day-to-day will be filled with communicating internationally. Strong written and verbal communication skills are also required. The role offers a strong base to build a career within Flywire.

Sales & Marketing Operations Manager

Hometap
Greater Boston Area
2 weeks ago
Who We Are   At Hometap, we believe you can have a house and a life. Our vision is to enable homeowners to access their home's equity - free of debt - do the big-ticket stuff that makes life better: start a business, buy a second home, get out from under crippling debt, or pay for college tuition.    We make investments alongside homeowners today in exchange for a share of the future value of the home.  For homeowners, this is a simplified,

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