Boston Tech Jobs and Startup Jobs

119

Application Support Technician

Rapid7
Greater Boston Area
12 minutes ago
+24
We are looking for a creative techie to join our savvy IT Support team, who understands that technology is meant to empower people. The work will be exciting and dynamic in a company that is growing rapidly. You will be part of a community that is fanatical about security and on a mission to make an impact in the global technology ecosystem.

Customer Success Representative

Manager, Customer Adoption

Director Sales Enablement (Growth Development & Programs)

Senior Security Solutions Engineer, Application Security

Netsuite / Finance Systems Administrator

Senior Customer Success Manager

Load 3 more jobs7 jobs at Rapid7

Associate Manager, GeoInnovation

Indigo
Greater Boston Area
6 hours ago
+21
The Associate Manager will drive initiatives to maximize internal and external business impact of Indigo’s GeoInnovation function. This includes building and managing a pipeline of new business opportunities, as well as supervising business development processes. The role will present many tough but exciting challenges, and the ideal Associate Manager will be called upon to demonstrate perseverance and hunger to learn while doing.

Information Security Administrator

International CRM Senior Manager

Sr. Manager, Quality Management System

Sr. Manager, Sustainability & Compliance

Collaboration Technology Manager

Receptionist/ Office Administrator Job

Seed Applied Technology Regulatory & Compliance Co-op

Load 4 more jobs8 jobs at Indigo

General Manager, EPI-Safety Solution

Aetion
Greater Boston Area
6 hours ago
The GM, Safety will be responsible for developing and leading Aetion’s safety offering. The person in this role will be accountable for design and execution of a solution built upon Aetion Evidence Platform that addresses key problems for pharmaceutical companies’ safety obligations, including (a) support of product development; (b) detection of safety signals; (c) fulfillment of post-marketing safety requirements in the US and Europe; and (d) rapid response to regulatory inquiries.

General Manager, EPI-Safety Solution

Aetion
Greater Boston Area
6 hours ago
The GM, Safety will be responsible for developing and leading Aetion’s safety offering. The person in this role will be accountable for design and execution of a solution built upon Aetion Evidence Platform that addresses key problems for pharmaceutical companies’ safety obligations, including (a) support of product development; (b) detection of safety signals; (c) fulfillment of post-marketing safety requirements in the US and Europe; and (d) rapid response to regulatory inquiries.

Game Director

Demiurge Studios
Greater Boston Area
10 hours ago
Demiurge is seeking an experienced and energetic Game Director to lead our next project! A Game Director at Demiurge becomes the "CEO of the Game", managing the creation of one or more of our games. You lead and inspire a talented development team through all phases of product growth. You are the primary vision holder for the title, setting guidelines that empower your team to make compelling videogames. You have vast experience and are able to share that knowledge with others.

Customer Success Manager

Datadog
Greater Boston Area
11 hours ago
+37
Partner with sales team to ensure smooth transition and on-boarding experience. Run the full sales cycle for any opportunity for any existing customer account. Proactively build relationships with customers to achieve loyalty. Identify growth opportunities and bring them to close. Act as advisor to customers to ensure they’re leveraging the solution effectively. Monitor and identify usage trends to uncover renewal risks and support greater adoption rates. Collaborate cross-functionally with internal Datadog teams (support, product, finance, and legal).

Customer Success Associate

Datadog
Greater Boston Area
11 hours ago
+37
The Customer Success Associate will train, drive adoption, and identify growth opportunities across our customer base to ensure satisfaction, successful product use, and customer retention. You’ll be an advocate for the customer internally and focus on ensuring a positive customer experience for a high volume of accounts. As a Customer Success Associate, you’ll develop core business skills that will enable you to grow your career at Datadog!

Client Services Manager

Interactions
Greater Boston Area
1 day ago
+14
Act as primary application contact for client and establish strong partnership with stakeholders within client organization. Ensure that client application issues are dealt with an efficient manner; inform management staff of any problems that may arise. Manage adherence to client and internal application business case metrics and profitability. Manage intake of client requests related to application revisions, extensions, and improvements. Develop and drive client application roadmap for continuous improvement, as well as short & long-range application enhancements. Facilitate continuous improvement activities for clients including regular call reviews, data coordination, analysis and presentation to clients.

Information Security Engineer

Director, Information Technology

Sr Security Engineer

Events Specialist

Senior Technical Support Engineer

Load 2 more jobs6 jobs at Interactions

Manager, Premium Support

Fuze
Greater Boston Area
1 day ago
+29
The Premium Support Program at Fuze is built to support customers who are looking for higher-touch services and a closer working relationship with Fuze. As a Senior Manager in this team, you will assume a combination of responsibilities focused on delivering services to our Premium Accounts and collaborating with the larger Support organization to ensure high customer satisfaction and success.

Account Management Coordinator

Acquia
Greater Boston Area
1 day ago
+20
The Account Management Coordinator will be responsible for supporting the global Account Management team, and will be pivotal in helping to deliver success for our customers. This role will work directly with our Account Managers, Technical Account Managers, Support, Operations, Legal and Finance teams. This is a tremendous opportunity for an ambitious individual with the desire to enter the world of Account Management & Sales.

Strategic Program Manager

Security Engineer - Identity Architecture

Datadog
Greater Boston Area
1 day ago
+37
As an identity focused security engineer on our security team, you will design, improve and build solutions that allow Datadog to securely implement unified identity across multiple public clouds, software as a service applications, and other infrastructure. These identity solutions provide Datadog with a competitive advantage in security and reliability. Your efforts will directly impact the security and efficiency of access to the applications that allow the Datadog team to achieve their mission. The role will also operate a individual contributor within the infrastructure security team assisting in day to day security duties.

Manager of Dealer Relations

CarGurus
Greater Boston Area
1 day ago
+41
The Manager of Dealer Relations is responsible for leading and coaching a high-performing, sales-focused account management team at the individual level. The Manager of Dealer Relations will be responsible for contributing to and executing the strategic direction as set forth by the Senior Director of Dealer Relations, and VP of Dealer Relations. The successful candidate will have experience working in a fast-paced sales environment with relatively short sales cycles and high-growth expectations. The Manager of Dealer Relations will own a segment of the business, and will be responsible to delivering against renewal, sales, and retention targets, while contributing to the successful rollout of new products among an existing client base.

Programmatic – Client Partner

Director of Information Security

NetSuite Administrator

Office Administrator

Information Security Engineer

Customer Success Specialist

Customer Success Associate, Support

Load 4 more jobs8 jobs at CarGurus

Product Expert

Klaviyo
Greater Boston Area
1 day ago
+42
Product Experts at Klaviyo are a critical part of our future success. We take the success of our customers incredibly seriously. Our mission is to deliver exceptional assistance to our customers with the highest level of quality in both product knowledge and communication skills, and in the process, consistently meet and exceed customer expectations. We are looking for a Product Expert who is passionate about providing the best support to customers who are scaling their businesses with Klaviyo. We are very interested in individuals who have a track record of finding creative solutions to unique problems, who thrive in challenging situations and want to apply these skills to solve for customers using our software.

Onboarding Expert

Community Events Manager

Director of Support

IT Specialist

Load 1 more jobs5 jobs at Klaviyo

Talent Acquisition Coordinator

FareHarbor
Greater Boston Area
1 day ago
Talent Acquisition Coordinator - (Needham, MA) Role description: The Talent Acquisition Coordinator will be responsible for reviewing, screening, and communicating with FareHarbor applicants in a timely manner. This position will support our Needham, MA office and satellite office recruiting needs.  When recruiting is not active, this position will be responsible for supporting managers with administrative duties.  Responsibilities: Gain a

Senior Manager, Global eCommerce Site Operations

ASICS Digital
Greater Boston Area
2 days ago
+21
This role you will lead a team and be the functional subject matter authority on Salesforce Commerce Cloud. Working closely with the Director, Product Management eCommerce you will bring eCommerce industry and platform best practices to the all regions in this highly strategic and consultative position, driving a user centric approach and transforming the ASICS direct to consumer digital experience.

Customer Support Manager

ASICS Digital
Greater Boston Area
2 days ago
+21
Mentor/teach any new employees & current staff. Spearhead training of new employees. Maintain an up-to-date bug list & known issue section. Communicate with our user base across all channels, such as social media, email, technical writings, etc... Maintain an up-to-date Help Center to enable our users with the tools they need to succeed. Work with the QA & Product teams to identify and triage bugs & user pain points. Coordinate with QA & Product teams to ensure customer needs are represented in product decisions. Work directly with engineers when necessary to troubleshoot bugs. Organize & categorize tickets into bugs/known issues. Reproduce & verify any customer complaints.

Operations Manager

Obelisk
Greater Boston Area
2 days ago
Obelisk is building and shipping thousands of cryptocurrency ASIC miners to customers around the world. As an Operations Manager for Obelisk, you will oversee operations for one of our product lines. This includes, but is not limited to: Facilitating communication between teams of contract manufacturers, engineers, suppliers, fulfillment providers, and more.  Managing the BOM for a given project, driving down the costs of components and negotiating deals with suppliers.  Planning future unit production and order fulfillment.  Responding to production issues and anticipating future obstacles.

Principal Network Architect

Markley Boston, LLC
Greater Boston Area
2 days ago
The Principal Network Architect will report directly to the Chief Technology Officer and help guide and build internal expertise to deliver best in class solutions for our customers. Major Accountabilities/Key Performance Indicators Partner with sales and customer engineering groups to provide WAN/LAN architecture and services through to carrier selection and implementation. Partner with Engineering groups (Cloud, Networking, HPC, Automation

IT Site Support Technician

Chewy
Greater Boston Area
2 days ago
+35
Key responsibilities include troubleshooting intermediate to complex application and hardware issues; documentation, analysis and resolution of escalated help desk tickets; and working with both service desk and tier 3 engineers to quickly provide high quality solutions to IT problems. This will provide you with the opportunity to learn and work with a variety of equipment and issues including desktops, laptops, network connectivity, Windows and Mac software, and much more. In addition, you will also be assigned special projects in which you will get to research new technology and solve more complex problems.

Performance Engineer

VP Customer Service – Efficiency and Effectiveness

ezCater
Greater Boston Area
2 days ago
+30
Be responsible for the efficiency and effectiveness of the 500 (soon to be 1,000+) CSRs who support all of our constituents. Our people are in multiple sites across the US and Europe, in office, work-from-home, and outsourced set-ups. Lead the teams that help you do your work. Today those teams includes scheduling, workforce management, training, quality assurance, and strategic projects. Refine the processes and tools we have in place – and invent, buy, or build different and better ones when it’s time to do so. We don’t have sacred cows. Work closely with our data analysts to invent and refine metrics, ferret out problems, calculate ROIs, and track improvements. We’re huge believers in the enabling power of objective-yet-nuanced data. Work closely with our software developers to build or buy better tooling. We’re huge believers in the enabling power of clever-yet-pragmatic technology. Work closely with our CSRs and their leaders, helping roll out your refinements and new processes, and ensuring they’re practicable and welcomed by the CSRs.

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