Operations Jobs in Boston | Built In Boston

Operations Jobs in Boston

126

Provider Service Specialist (Guide)

Devoted Health
Waltham
27 minutes ago
+19
A bit about us: We’re on a mission to change healthcare — how it’s paid for, delivered, experienced. We want to put people center stage, not process or profit. We are guided by a deep belief that every person on Medicare should be treated like we would treat a member of our own family: with loving care and a profound commitment to their health and well-being. That’s why we’re gathering a whole bunch of smart, big-hearted people to create a new

Member Service Guide - Bilingual English ~ Creole/Spanish

Clinical Team Leader ~ Registered Nurse

Broker Service Guide

Member Service Guide

Support Engineer

Support Contractor

Head of Enterprise Technology and Support

Load 4 more jobs8 jobs at Devoted Health

Retail General Manager

DataRobot
Greater Boston Area
6 hours ago
DataRobot is seeking an experienced Retail professional to lead our Retail practice as Retail General Manager (GM). The Retail GM is responsible for developing and executing on the worldwide go-to-market strategy for DataRobot in Retail including sales, marketing, partners, and product. The Retail GM will have an executive-level grasp of trends, business drivers, and priorities in Retail combined...

Telecommunications General Manager

DataRobot
Greater Boston Area
6 hours ago
DataRobot is seeking an experienced Telecommunications professional to lead our Telecommunications practice as Telecommunications General Manager (GM). The Telecommunications GM is responsible for developing and executing on the worldwide go-to-market strategy for DataRobot in Telecommunications including sales, marketing, partners, and product. The...

Transportation General Manager

DataRobot
Greater Boston Area
6 hours ago
DataRobot is seeking an experienced Transportation professional to lead our Transportation practice as Transportation General Manager (GM). The Transportation GM is responsible for developing and executing on the worldwide go-to-market strategy for DataRobot in Transportation including sales, marketing, partners, and product. The Transportation GM will have an executive-level...

Supervisor, Menu Team

ezCater
Greater Boston Area
6 hours ago
+18
This Menu Team Supervisor is an integral part of the Partner Operations organization. The supervisor will work to drive consistent adherence to ezCater standards and ensure we’re designing menus that deliver the optimal ordering experience for customers. Additionally, the supervisor will work to propose & implement process and operational improvements that help the team thrive and...

Manufacturing General Manager

DataRobot
Greater Boston Area
6 hours ago
DataRobot is seeking an experienced Manufacturing professional to lead our Manufacturing practice as Manufacturing General Manager (GM). The Manufacturing GM is responsible for developing and executing on the worldwide go-to-market strategy for DataRobot in Manufacturing including sales, marketing, partners, and product. The Manufacturing GM will have an executive-level...

Life Sciences General Manager

DataRobot
Greater Boston Area
7 hours ago
DataRobot is seeking an experienced Life Sciences professional to lead our Life Sciences practice as Life Sciences General Manager (GM). The Life Sciences GM is responsible for developing and executing on the worldwide go-to-market strategy for DataRobot in Life Sciences including sales, marketing, partners, and product. The Life Sciences GM will have an executive-level grasp of trends...

Executive Assistant

SHYFT Analytics
Greater Boston Area
7 hours ago
+18
SHYFT was founded on a simple yet powerful idea – through powerful analytics find meaningful patterns in complex data that impacts and shapes the future of healthcare. Over the last decade our technology has played a critical part in changing how companies connect and visualize healthcare information. As a leader in this quickly evolving industry, a career at SHYFT offers countless ways to make an impact in a fast-growing company. Position

IT Support

Formlabs
Somerville
7 hours ago
+16
To reinvent an industry, you have to build the best team. Join Formlabs if you want to bring groundbreaking professional 3D printers to the desktop of every designer, engineer, researcher, and artist in the world. At Formlabs, our teams need systems running smoothly at all times. To get our best work done, we need our IT and systems to run at peak efficiency. You'll be asked to put your creativity to work to develop enduring, innovative solutions

Operations Support

Enterprise Customer Support

3D Printing Customer Champion

Supply Chain Analyst

Technical Customer Care

Load 2 more jobs6 jobs at Formlabs

Maintenance Technician

Markforged
Watertown
7 hours ago
+22
At Markforged, we are on a mission to unlock the next 10x innovation in design and manufacturing. We build an Industrial 3D Printing Platform to liberate designers and engineers from decades-old, slow part creation processes. Microsoft, Porsche, NASA, Google, Ford, Amazon, Siemens and thousands of companies in 50 countries use Markforged to print same-day prototypes and produce stronger end-use parts than they did before. With Markforged,

Events Manager (CONTRACT)

Machine Operator 1st Shift

Machine Operator 2nd Shift

Customer Solutions, Technical Engineer

Program Manager- New Product Introduction

Print System Technician

Load 3 more jobs7 jobs at Markforged

Support Engineer

CA Technologies
Greater Boston Area
11 hours ago
+31
Veracode is seeking a motivated and energetic individual who thrives on working with customers to resolve complex technical issues.  The Customer Support Engineer will focus on supporting customers who have questions or issues pertaining to the use of the Veracode Service.  

Principal Network Engineer

CA Technologies
Greater Boston Area
11 hours ago
+31
Do you want to help eliminate barriers between ideas and business outcomes? We want you to bring your unique experiences and creative ideas to the table. CA Technologies provides software and solutions that help our customers to develop, manage, and secure complex IT environments to increase productivity and enhance competitiveness in their businesses. It’s our aim to encourage global collaboration and results-oriented innovation, while

Operations Associate

SimpliSafe
Greater Boston Area
16 hours ago
+11
Overview: SimpliSafe is looking for an Operations Associate who can transform raw data into meaningful insights and actionable recommendations. In this role you will be instrumental in developing initiatives that contribute directly to our rapid growth & improve the efficacy of the Operations Team. In this highly visible role you will interact with cross functional groups and executive leadership. Our ideal candidate needs to be able to do the

Director of Business Systems

Toast
Greater Boston Area
16 hours ago
+22
The Director of Business Systems is a senior role at Toast and will be responsible for establishing the company’s Business Systems Architecture, and working to define strategic priorities across Enterprise Applications, Process Optimization and Employee Enablement. The Director understands the processes performed by functional business areas and is proficient at leading these functional business areas with business process reengineering and large-scale deployments of solutions such as ERP/CRM/HCM/ITSM.

Customer Success - Support Ops Program Manager

Executive Assistant

Salesforce Administrator

Director of Customer Success Enablement

Sr. Manager of Customer Experience

Customer Service Representative

Restaurant Success Specialist

Load 4 more jobs8 jobs at Toast

Regional Manager of Product Experts

Compass
Greater Boston Area
16 hours ago
Key responsibilities include developing efficient processes, integrating support across teams, and designing and implementing new training programs and services. You strive to deliver excellent customer service and are continuously looking to improve. As a leader, you motivate and mentor your team members, and help deploy national processes, systems and tools across your region. You and your team is responsible for product training, support and feedback. This is an incredible opportunity for the right person to take ownership of the end-to-end product experience in a growing region.

Agent Operations Manager

Compass
Greater Boston Area
16 hours ago
As the Agent Operations Manager for Compass, you will lead our growing Agent Operations team as they manage the operational experience for our Agents. You constantly think of ways to improve the workflow and efficiency of not only the Agent Operations team, but of the agents as well. You play a critical role in maintaining agent care and retention, a competitive advantage for Compass. Along with many others, some key responsibilities will include developing efficient processes, integrating support across teams, and designing and implementing new services. You strive to deliver excellent customer service and are continuously looking to improve. Acting as a leader, you motivate and mentor your team members, and synthesize from across the different functions who provide services for our agents.

Director, Customer Support

Drift
Greater Boston Area
1 day ago
We're looking to bring on an innovative and customer focused leader to support the success and growth of Drift’s Customer Support Team. This leader will be responsible for building and driving our Customer Support operating model and systems, triage, 24 hour support, while developing deep partnerships across the Success, Product and Engineering and Sales teams.

Director, Enterprise Customer Success Management

Drift
Greater Boston Area
1 day ago
Continue hiring a talented and ambitious team of CSMs who can drive the success and growth of our enterprise customers. Develop a strategy for enterprise customer engagement, adoption, project management, change management and growth. Partner with our VP of Enterprise sales to support the expansion of Drift customers. Liaise with our product team to demonstrate enterprise customer product needs. Accurately forecast your team’s business for current and future quarters. Hit your enterprise net retention and customer health quota on a monthly, quarterly, and annual basis.

Client Experience Associate

M.Gemi
Greater Boston Area
1 day ago
M.Gemi, headquartered in Boston, MA along with offices in New York and Florence, Italy is redefining the luxury products industry by leveraging the uniqueness of Italian manufacturing combined with a technology and data driven predictive supply chain engine. By challenging the long standing design and manufacturing process, we are delivering new products to market in record time and selling direct to the consumer through a state of the art

Part-time Customer Service Ninja

ezCater
Greater Boston Area
1 day ago
+18
We are looking for enthusiastic, motivated, hard-working individuals to come join our team as Customer Service Ninjas. You'll review -- and create -- food orders, convince customers and restaurants that they're in good hands with us, and solve puzzles while providing high-quality customer service over the phone, live chat, or via email. ezCater is more than doubling in size every year. Opportunity for you abounds!

Operations salaries in Boston

Job Title Average Salary Salary Range
Customer Support Rep $43,882
Min: $36K
Max: $83K
Office Manager $49,158
Min: $37K
Max: $70K
Customer Support Manager $52,286
Min: $42K
Max: $67K
Sales Operations Analyst $53,600
Min: $45K
Max: $62K
Operations Associate $54,000
Min: $39K
Max: $68K
Technical Support $60,625
Min: $40K
Max: $109K
Desktop Support $65,091
Min: $31K
Max: $91K
Marketing Operations Manager $69,400
Min: $48K
Max: $85K
Business Analyst $73,380
Min: $43K
Max: $114K
Client Success Manager $73,472
Min: $53K
Max: $130K
Business Intelligence Analyst $74,250
Min: $61K
Max: $110K
Operations Manager $89,667
Min: $39K
Max: $148K
Senior Business Analyst $90,567
Min: $69K
Max: $108K
Sales Operations Manager $96,714
Min: $76K
Max: $126K
Director of Operations $135,806
Min: $48K
Max: $200K
Director of Customer Success $141,294
Min: $75K
Max: $190K
Vice President of Operations $150,333
Min: $125K
Max: $186K
Vice President of Care $159,167
Min: $120K
Max: $250K
COO (Chief Operating Officer) $196,476
Min: $95K
Max: $340K

Top Boston Companies Hiring for Operations

+19
Healthtech, Software
Productivity, Software
Marketing Tech, Sales

Boston Startup GuidesSEE ALL

LOCAL GUIDE
Your Guide to the Best Tech Companies to Work for in Boston
LOCAL GUIDE
Inside the Best Software Engineer Jobs in Boston
LOCAL GUIDE
Tour the Coolest Tech Offices in Boston
LOCAL GUIDE
Inside the Best Sales Jobs in Boston
LOCAL GUIDE
Your Guide to the Best Perks at Boston Tech Companies
LOCAL GUIDE
Your Guide to the Boston Hardware Scene
LOCAL GUIDE
Your Guide to the Boston Startup Community
LOCAL GUIDE
Top Boston Startup Funding Rounds
LOCAL GUIDE
Your Guide to Edtech Tech in Boston
LOCAL GUIDE
Your Guide to Travel Tech in Boston
LOCAL GUIDE
Your Guide to E-commerce in Boston
LOCAL GUIDE
Your Guide to Harvard Startups
Love Boston Love your job