Best Operations Jobs in Boston | Built In Boston

Operations Jobs in Boston

110

Customer Success/Account Manager

Virtudent
Greater Boston Area
3 hours ago
virtudent is changing the face of dental healthcare delivery. Our mission is to improve and innovate the oral healthcare delivery system and bring oral healthcare to all. Our vision is to realize a state where accessible, quality oral healthcare is not a luxury, but a standard.  We are leveraging telehealth technologies, state-of-the-art pop-up dental clients, and a new scalable delivery model to bring high-quality dental care to patients who

IT Support Specialist

Catalant Technologies
Greater Boston Area
5 hours ago
+24
IT is a new team at Catalant. We’re here to provide best-in-class tools and support to a rapidly growing, 100% cloud focused organization. We strive to make IT an unobtrusive part of day-to-day life at Catalant and search for new and exciting ways to integrate technology to improve Catalant’s productivity and office culture. Through automating daily tasks, sourcing new software, building out A/V, training staff, or even getting music to play across the entire office, Catalant IT enables our employees to do their best work from wherever they may be.

Senior Information Technology Administrator

Tamr
Greater Boston Area
5 hours ago
+33
We are currently looking for a Senior Information Technology representative to work as part of our fast-growing environment and lead our IT help desk. We're looking for someone who is motivated, smart, interested in the IT and DevOps fields and would like to learn more.

Junior Information Technology Administrator

Tamr
Greater Boston Area
5 hours ago
+33
We are currently looking for a Junior Information Technology Representative to work as part of our fast-growing environment and participate on our IT help desk. We're looking for someone who is motivated, smart, interested in the IT and DevOps fields and would like to learn more.

Renewal Specialist

Carbon Black
Greater Boston Area
5 hours ago
+52
The Renewal Specialist is responsible for maintaining and growing renewal revenue for Carbon Black's expanding customer base. As a member of the Customer Success team in the Sales organization, the Renewal Specialist must be efficient and accurate across a range of time-sensitive activities. In addition, they will work closely with Inside Account Managers to assist with add-on business to their portfolio of accounts.

Manager, Network Security and Engineering

Rapid7
Greater Boston Area
5 hours ago
+24
We are looking for a creative person to lead our savvy network team, who understands that technology is meant to empower people. You will be part of a community which is fanatical about security and on a mission to make an impact in the global technology ecosystem.

Manager, Customer Success Management - Enterprise

Events Operations Specialist

Netsuite / Finance Systems Administrator

Senior Customer Success Manager

Customer Success Manager

Order Management Specialist

Load 3 more jobs7 jobs at Rapid7

Dental Customer Success Manager

Formlabs
Somerville
5 hours ago
+16
Collaborate with 100-200 major Dental Labs and Orthodontic Labs across the US. Partner with our sales and services teams to provide a streamlined customer experience end-to-end. Partner with our marketing, product and business development teams to bring the voice of the customer into decision making across the organization. Focus on driving improved customer health across your account base. Initiate and complete the customer onboarding process for new customers. Grow your accounts by refining workflows and introducing new Formlabs products.

Customer Success Manager

Logistics Coordinator

Startup Founder

Customer Care

Dental Technical Support Specialist

Director of Strategic Initiatives

Load 3 more jobs7 jobs at Formlabs

Vice President, R&D

Intralinks
Waltham
5 hours ago
+39
Be accountable for one or more line-of-business product development initiatives spanning multiple Scrum teams. Put all your energy into developing motivated, self-organizing teams that will lean on you for help but as much as possible learn to solve their own problems. Be an active proponent of continuous improvement, leading to better iterative outcomes, increased value delivery, and getting working software into production so that the Product Owner’s business hypotheses can be proved. Help the teams and the Product Owner wrestle with the iron triangle of cost, quality, and time-to-market. Collaborate cross functionally with other Product Development constituents (architecture, product management, product design) and stakeholder constituents (product marketing, services & support, sales) to help arm the teams with holistic views on what success looks like. Dedicate yourself to Intralinks’ aggressive talent recruiting mandate, assessing talent, selling them on the opportunity at Intralinks, and onboarding them as productive contributors—in the US, Romania, and India. Coach your direct reports on what it means to be a manager and leader in an agile organization where trust in self-organizing teams nurtures a culture of learning, improvement, and focus on value (outcomes vs. output). Effectively communicate progress (or lack of progress) to executive leadership, knowing when and how to ask for help.

Inbound Customer Advocate

LogicManager
Greater Boston Area
5 hours ago
+17
As an Inbound Customer Advocate on the Business Development team, you will work directly with potential customers who request follow-ups and help in their decision making process. LogicManager’s well established inbound marketing program produces a steady stream of prospects that are seeking LogicManager’s help to evaluate and implement the award winning product and service we offer. LogicManager has the industries highest rate of customer satisfaction which makes your job easier as the sales closing rate is higher. This role is customer facing and more consultative than a traditional sales role. Through demonstrations and helping potential customers clarify their needs and priorities, you are helping them make an important decision.

Director of Inbound Customer Advocacy

LogicManager
Greater Boston Area
5 hours ago
+17
LogicManager is looking for a high-performing Director of Inbound Customer Advocacy who is excited to expand our SaaS new revenue generation efforts as we rapidly expand our operations. With zero cold calling and purely inbound marketing, we have accelerated our revenue growth from 40% to 70% over the last five years. This role presents a major career growth opportunity to scale our uniquely successful inbound marketing strategy. The Director of Inbound Customer Advocacy will report directly to our CEO and manage the Inbound Customer Advocate Managers and Inbound Customer Advocate Representatives. This person will be managing, coaching, and growing our innovative customer advocates teams to scale our closing cycle. The ideal candidate has led inside sales teams, been a sales manager or a director who is overseen a team and is looking to grow in their career.

IT Support Manager

Indigo
Greater Boston Area
5 hours ago
+21
The IT Support Manager will play a key role in growth of the IT Support function within Indigo. This person will ensure that the business is providing exceptional IT Service to both internal and external users. They will have ownership of support within the Boston, MA office and remote users.

Sr. Manager, Insurance

Information Security Administrator

International CRM Senior Manager

Manager, Office of the CEO

Associate Manager, International

Seed Applied Technology Regulatory & Compliance Co-op

Senior Manager, Systems Integration

Associate Manager, GeoInnovation

Load 5 more jobs9 jobs at Indigo

Customer Support Associate

edX
Greater Boston Area
7 hours ago
+15
EdX is seeking a Customer Support Associate to join our growing Support Team. Customer Support Associates help learners resolve questions across a variety of course experiences. Students love edX courses, so they’re not shy about asking for help, and we pride ourselves in helping them make the most of their experience while providing World Class support. You’ll also work cross-functionally with our product teams regarding bugs, features, and ticket trends.

Sales Manager

CarGurus
Greater Boston Area
1 day ago
+41
The Manager of Dealer Relations is responsible for leading and coaching a high-performing, sales-focused account management team at the individual level. The Manager of Dealer Relations will be responsible for contributing to and executing the strategic direction as set forth by the Senior Director of Dealer Relations, and VP of Dealer Relations. The successful candidate will have experience working in a fast-paced sales environment with relatively short sales cycles and high-growth expectations. The Manager of Dealer Relations will own a segment of the business, and will be responsible to delivering against renewal, sales, and retention targets, while contributing to the successful rollout of new products among an existing client base.

Programmatic Client Partner

NetSuite Administrator

Office Administrator

Customer Success Specialist Onboarding

Customer Success Associate, Support

Load 2 more jobs6 jobs at CarGurus

Manager, Premium Support

Fuze
Greater Boston Area
1 day ago
+29
The Premium Support Program at Fuze is built to support customers who are looking for higher-touch services and a closer working relationship with Fuze. As a Senior Manager in this team, you will assume a combination of responsibilities focused on delivering services to our Premium Accounts and collaborating with the larger Support organization to ensure high customer satisfaction and success.

Administrative Assistant II

Peapod Digital Labs
Greater Boston Area
1 day ago
+17
General office management. Manages department/function by distributing and ordering supplies. Manages functional budget, prepares invoices and reports to assist the assigned individual and functional area. Manage travel (includes online research, booking, tracking, preparing the traveler, etc.). Manage meeting and conference rooms. Meeting and event planning (includes negotiation hotel contracts, scheduling catering, preparing for Web and video conferencing, etc.). Serve as coordination point to collect, organize, and present information for the functional area. Function/Department Program Coordination & Support. Serves as the main liaison and communication link to leader and function.

Product Expert

Klaviyo
Greater Boston Area
1 day ago
+42
Product Experts at Klaviyo are a critical part of our future success. We take the success of our customers incredibly seriously. Our mission is to deliver exceptional assistance to our customers with the highest level of quality in both product knowledge and communication skills, and in the process, consistently meet and exceed customer expectations. We are looking for a Product Expert who is passionate about providing the best support to customers who are scaling their businesses with Klaviyo. We are very interested in individuals who have a track record of finding creative solutions to unique problems, who thrive in challenging situations and want to apply these skills to solve for customers using our software.

Onboarding Specialist

Community Events Manager

IT Specialist

Director of Support

Load 1 more jobs5 jobs at Klaviyo

Account Management Coordinator

Acquia
Greater Boston Area
1 day ago
+20
The Account Management Coordinator will be responsible for supporting the global Account Management team, and will be pivotal in helping to deliver success for our customers. This role will work directly with our Account Managers, Technical Account Managers, Support, Operations, Legal and Finance teams. This is a tremendous opportunity for an ambitious individual with the desire to enter the world of Account Management & Sales.

Senior Manager, Global eCommerce Site Operations

ASICS Digital
Greater Boston Area
2 days ago
+21
This role you will lead a team and be the functional subject matter authority on Salesforce Commerce Cloud. Working closely with the Director, Product Management eCommerce you will bring eCommerce industry and platform best practices to the all regions in this highly strategic and consultative position, driving a user centric approach and transforming the ASICS direct to consumer digital experience.

Customer Support Manager

ASICS Digital
Greater Boston Area
2 days ago
+21
Mentor/teach any new employees & current staff. Spearhead training of new employees. Maintain an up-to-date bug list & known issue section. Communicate with our user base across all channels, such as social media, email, technical writings, etc... Maintain an up-to-date Help Center to enable our users with the tools they need to succeed. Work with the QA & Product teams to identify and triage bugs & user pain points. Coordinate with QA & Product teams to ensure customer needs are represented in product decisions. Work directly with engineers when necessary to troubleshoot bugs. Organize & categorize tickets into bugs/known issues. Reproduce & verify any customer complaints.

Technical Support Specialist

Owl Labs
Somerville
2 days ago
+11
As a Technical Support specialist, you will be the primary point of contact to Meeting Owl end-users, resellers, and potential customers through all customer support channels, including chat, email, phone and social media. We are looking for an enthusiastic self-starter, who is comfortable taking the initiative to deliver outstanding customer support.

Operations salaries in Boston

Job Title Average Salary Salary Range
Customer Support Rep $45,190
Min: $36K
Max: $83K
Office Manager $52,808
Min: $37K
Max: $87K
Sales Operations Analyst $53,600
Min: $45K
Max: $62K
Customer Support Manager $57,625
Min: $42K
Max: $95K
Operations Associate $61,000
Min: $39K
Max: $95K
Technical Support $62,392
Min: $40K
Max: $109K
Desktop Support $67,192
Min: $31K
Max: $93K
Client Success Manager $72,900
Min: $43K
Max: $130K
Business Analyst $73,038
Min: $43K
Max: $114K
Business Intelligence Analyst $74,250
Min: $61K
Max: $110K
Marketing Operations Manager $75,111
Min: $48K
Max: $110K
Operations Manager $88,933
Min: $39K
Max: $148K
Senior Business Analyst $91,110
Min: $69K
Max: $116K
Sales Operations Manager $104,625
Min: $76K
Max: $160K
Director of Operations $131,243
Min: $48K
Max: $200K
Director of Customer Success $139,725
Min: $75K
Max: $190K
Vice President of Operations $150,333
Min: $125K
Max: $186K
Vice President of Care $159,167
Min: $120K
Max: $250K
COO (Chief Operating Officer) $198,792
Min: $95K
Max: $340K

Top Boston Companies Hiring for Operations

+24
Security, Software
+41
Automotive, Consumer Web
+42
Big Data, Marketing Tech
+23
Aerospace, Machine Learning

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