Best Operations Jobs in Boston | Built In Boston

Operations Jobs in Boston

127

Customer Success Associate, Support

CarGurus
Greater Boston Area
2 hours ago
+41
The Customer Success Associate will combine a passion for customer engagement with a solid understanding of how CarGurus tools and systems work. The CSA will provide exceptional support to primarily non-paying dealers, shoppers, and private sellers; and handle increasingly impactful support cases as their experience and comfort level grows. As such, coach-ability and a strong desire to learn and grow are the cornerstone of this role.

Sales Manager

International Business Operations Manager

Manager, Build/Delivery

Senior Manager, Pricing and Packaging Strategy

NetSuite Administrator

Senior Associate, International Business Operations

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Solutions Consultant

Smartsheet
Greater Boston Area
4 hours ago
As a Solutions Consultant, you will work with Smartsheet customers and partners on engagements to convert business requirements into Smartsheet solutions. Within this role you will be considered the Subject Matter Expert pertaining to advanced Smartsheet functionalities in order to propose solutions for use cases across different industries and business groups. The right candidate is...

Front Office Administrator

Vestmark, Inc.
Greater Boston Area
8 hours ago
+40
Main point of contact for all employee requests, issues, concerns. Greet clients and visitors, accept packages, shipments and answer incoming calls. Handle incoming & outgoing shipments and mail. Order catering for internal meetings and events. Order and maintain office supplies for all locations (Boston, Chicago, North Carolina, New Jersey). Maintain cleanliness of front desk and designated conference rooms.

ITOC Analyst - Day Shift (E-Commerce)

Chewy
Greater Boston Area
10 hours ago
+35
We are seeking a highly motivated ITOC Analyst - Day Shift (E-Commerce) to be part of an exciting team located at our Headquarters in Boston, MA. The ITOC analyst is a vital role to ensuring a healthy technology environment for our customers. The Chewy ITOC Analyst will be in charge of monitoring the chewy technology environment, troubleshooting service impacting issues, communicating to the business and teams effectively to resolve major incidents, and perform daily operations to ensure company stability. The ITOC team is constantly engaging with the core IT teams to find ways to proactively monitor the environment, and develop skills to handle tier 1 and 2 tasks.

Manager, Customer Adoption

Rapid7
Greater Boston Area
10 hours ago
+24
The Manager, Customer Adoption is responsible for expediting Rapid7’s customers time to value and ensuring ongoing success by engaging and driving usage of Rapid7 solutions. Rapid7 is looking for a candidate with strong communication skills, a history leading teams that help customers achieve value by driving product adoption and a passion for technology. This role will require you to work cross-functionally to ensure Rapid7 delivers a best-in-class customer experience that allows customers to achieve their security program objectives by leveraging our industry leading solutions. Success in the role will require a self-starter with a passion for solving complex problems, leading teams, working cross-functionally and using data / insights to drive meaningful customer engagements.

Manager, Network Security and Engineering

Manager, Customer Success Management - Enterprise

Senior Customer Success Manager

Netsuite / Finance Systems Administrator

Technical Support Engineer I

Strategic Customer Success Manager

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SEIT Division Manager

Aurora Flight Sciences
Cambridge
13 hours ago
+23
Aurora Flight Sciences has an opening for a Systems, Integration, and Test (SEIT) Division Manager. The person in this position has the responsibility for ensuring the highest level of capability, consistency and quality in Aurora’s work in this portion of the engineering organization. This position has the responsibility to lead the division’s engineering teams (the Chief Engineers forum, the Systems Engineering Group, and the Test and Evaluation Group) to envision, develop, test, modify, and deliver practical solutions to technical problems within this area. The division manager is also responsible to mature the company’s technical capabilities and methods (processes, tools, organization, etc.) within the engineering teams that comprise the division.

Executive Assistant

Executive Assistant

Network Engineer

Bilingual Customer Success Associate

Flywire
Greater Boston Area
18 hours ago
+26
Flywire customers receive unparalleled individualized attention and service. Customer Success roles at Flywire are not your typical support roles. As the first point of contact at Flywire, you will be equipped with broad knowledge of Flywire’s core business capabilities, which alongside your positive attitude and the support of our amazing global team, allows you to troubleshoot any aspect of our customers’ problems. As part of this role, you will liaise closely with all departments in a fast-paced environment where growth and change are the norm. A Customer Success Associate is a problem-solver, who is excited to be a part of a spirited team. Resilience, curiosity, cultural awareness, and empathy are key traits, as your day-to-day will be filled with communicating internationally. Strong written and verbal communication skills are also required. The role offers a strong base to build a career within Flywire.

Regional General Manager- Northeast

Getaround
Greater Boston Area
19 hours ago
The Regional Manager - Northeast plays a meaningful role in our market growth in North America. This person will be responsible for leading the Boston, New York, New Jersey, Philadelphia and Washington DC markets and their respective General Managers. Each of these cities have their own unique challenges, and it is the Regional Manager's role to ensure that each market is successfully hitting all goals and is growing at an ambitious pace. This role is a key position in company and will report into the Director of Markets - North America.

Systems Integration and Design Engineer

MassMutual
Greater Boston Area
22 hours ago
+13
Oversees Integration of related Functional Business areas to include end to end integrations, data flows, test capabilities (using automation) and test results/sufficiency. IT deployments may involve Platform as a Service (PaaS), Software as a Service (SaaS), and the support integration of both Third Party Applications (FIS) and DEVOPS based applications. Has significant experience in system development and has developed a broad and deep expertise in software, hardware, data structures, integration, communications technology, as well as other emerging services across multiple platforms. Works closely with Architects and Quality Management teams to ensure the designs align with the technological and business directions of the enterprise. Works with the business understand business process and data flows. The work focuses on the overall design, build, and integration of solutions or platforms spanning multiple complex technical and/or business capability domains with significant cost / strategic implications. Solutions typically consist of unproven implementation technologies or multiple implementation techs at once within domains that experience rapid change. Goal is to provide maximum test coverage with the right set of business scenarios and test data.

Head of Strategic and Competitive Risk

MassMutual
Greater Boston Area
22 hours ago
+13
MassMutual is seeking a highly motivated and experienced professional to join the Enterprise Risk Management area. Responsibilities include creating and evolving a framework for managing strategic, competitive, talent, sustainability and other risks as they emerge. The ideal candidate will employ models to create financial analysis that drives decisions on risks taken by the firm. This position requires the ability to “think outside the box” identify emerging risks and influence the lines of business to implement strategies to mitigate them.

Executive Assistant

MassMutual
Greater Boston Area
22 hours ago
+13
This is a multi-faceted role in which the Senior Executive Assistant will take initiative and operate in an autonomous way; utilizing a proactive approach to anticipate and fulfill the local administrative needs of the CRO, the Senior Leadership Team and organization. The assistant will be involved in coordinating, planning, reporting and communicating. The assistant will manage and maintain calendar activity, coordinate travel, handle incoming telephone calls and respond to information requests. This will include coordinating meetings and conferences with both internal and external sources, compiling information from various sources for routine inquiries and reports; analyzing data and preparing regularly scheduled reports. The assistant will provide backup support to other administrative support professionals as well.

Managing Director - Executive Group Life Sales

MassMutual
Greater Boston Area
22 hours ago
+13
• Cultivate and build strong relationships with intermediaries to generate prospect opportunities. • Aggressively develop new distribution channels and intermediaries within these channels, while striving to maintain existing relationships. • Develop intermediary interest in our Executive Group Life & GUL & GVUL Product. • Maintain industry knowledge necessary to be a product expert on GUL & GVUL products. • Execute on marketing plans both locally developed as well as those initiated.

Business Operations Manager - Technical Services

Carbon Black
Greater Boston Area
23 hours ago
+52
Reporting to VP Senior Director of Global Revenue Operations, this role will be the Business Operations Manager for the Technical Services Operations partnering closely with the SVP of Technical Services and the Technical Services leadership team (TSO includes Sales Engineers, Partner Technical Enablement, and Professional Services). In this critical role, the Business Operations Manager will have responsibility for the management cadence of the Service Operations team, business reviews and reporting, planning processes, and lead critical improvement and operational initiatives of behalf of the TSO leadership. This role will support North America, EMEA, and APJ.

Executive Assistant, Sales

Smartsheet
Greater Boston Area
23 hours ago
Smartsheet is looking for an Executive Administrator to support our Regional VP of Commercial Sales and extended sales team in our Boston office. A successful candidate will work autonomously, be exceedingly well organized, and enjoy the challenges of working in a fast-paced, rapidly evolving sales organization. This position requires the ability to remain flexible, proactive, resourceful and efficient while maintaining a high level of situational awareness and work throughput. Smartsheet is a fast-growing, award-winning Collaborative Work Management Software as a Service (SaaS) company. This position is based in Smartsheet offices in Boston, MA and reports to the Regional VP of Commercial Sales.

Corporate Events Manager

DataRobot
Greater Boston Area
23 hours ago
DataRobot is seeking an energetic and positive person with a passion for corporate events to join our team. This opportunity requires someone with excellent organization and planning skills who can work autonomously with minimal supervision, but can also work effectively with others collaborating within a team environment. The ideal candidate brings a proven track record of flawless event planning and execution, effective communication, and project management.

Life Sciences General Manager

Manufacturing General Manager

Telecommunications General Manager

Transportation General Manager

IT Manager

IT Operations/DevOps Engineer

Account Manager

AI Success Director

Director of Corporate Development

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Vice President, R&D

Intralinks
Waltham
23 hours ago
+39
Be accountable for one or more line-of-business product development initiatives spanning multiple Scrum teams. Put all your energy into developing motivated, self-organizing teams that will lean on you for help but as much as possible learn to solve their own problems. Be an active proponent of continuous improvement, leading to better iterative outcomes, increased value delivery, and getting working software into production so that the Product Owner’s business hypotheses can be proved. Help the teams and the Product Owner wrestle with the iron triangle of cost, quality, and time-to-market. Collaborate cross functionally with other Product Development constituents (architecture, product management, product design) and stakeholder constituents (product marketing, services & support, sales) to help arm the teams with holistic views on what success looks like. Dedicate yourself to Intralinks’ aggressive talent recruiting mandate, assessing talent, selling them on the opportunity at Intralinks, and onboarding them as productive contributors—in the US, Romania, and India. Coach your direct reports on what it means to be a manager and leader in an agile organization where trust in self-organizing teams nurtures a culture of learning, improvement, and focus on value (outcomes vs. output). Effectively communicate progress (or lack of progress) to executive leadership, knowing when and how to ask for help.

Junior Information Technology Administrator

Tamr
Greater Boston Area
23 hours ago
+33
We are currently looking for a Junior Information Technology Representative to work as part of our fast-growing environment and participate on our IT help desk. We're looking for someone who is motivated, smart, interested in the IT and DevOps fields and would like to learn more.

Senior Information Technology Administrator

Tamr
Greater Boston Area
23 hours ago
+33
We are currently looking for a Senior Information Technology representative to work as part of our fast-growing environment and lead our IT help desk. We're looking for someone who is motivated, smart, interested in the IT and DevOps fields and would like to learn more.

Renewal Specialist

Carbon Black
Greater Boston Area
23 hours ago
+52
The Renewal Specialist is responsible for maintaining and growing renewal revenue for Carbon Black's expanding customer base. As a member of the Customer Success team in the Sales organization, the Renewal Specialist must be efficient and accurate across a range of time-sensitive activities. In addition, they will work closely with Inside Account Managers to assist with add-on business to their portfolio of accounts.

Customer Support Associate

edX
Greater Boston Area
23 hours ago
+15
EdX is seeking a Customer Support Associate to join our growing Support Team. Customer Support Associates help learners resolve questions across a variety of course experiences. Students love edX courses, so they’re not shy about asking for help, and we pride ourselves in helping them make the most of their experience while providing World Class support. You’ll also work cross-functionally with our product teams regarding bugs, features, and ticket trends.

Operations salaries in Boston

Job Title Average Salary Salary Range
Customer Support Rep $45,717
Min: $36K
Max: $83K
Office Manager $52,519
Min: $37K
Max: $87K
Sales Operations Analyst $53,600
Min: $45K
Max: $62K
Customer Support Manager $57,625
Min: $42K
Max: $95K
Operations Associate $61,000
Min: $39K
Max: $95K
Technical Support $62,392
Min: $40K
Max: $109K
Desktop Support $68,821
Min: $31K
Max: $93K
Client Success Manager $72,250
Min: $43K
Max: $130K
Business Analyst $72,553
Min: $43K
Max: $114K
Business Intelligence Analyst $74,250
Min: $61K
Max: $110K
Marketing Operations Manager $74,600
Min: $48K
Max: $110K
Operations Manager $88,257
Min: $39K
Max: $148K
Senior Business Analyst $88,705
Min: $60K
Max: $116K
Sales Operations Manager $104,111
Min: $76K
Max: $160K
Director of Operations $131,243
Min: $48K
Max: $200K
Director of Customer Success $139,725
Min: $75K
Max: $190K
Vice President of Operations $150,333
Min: $125K
Max: $186K
Vice President of Care $159,167
Min: $120K
Max: $250K
COO (Chief Operating Officer) $198,792
Min: $95K
Max: $340K

Top Boston Companies Hiring for Operations

+24
Security, Software
+42
Big Data, Marketing Tech
+23
Aerospace, Machine Learning
+25
Food, Software

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