Best Operations Jobs in Boston | Built In Boston

Operations Jobs in Boston

103

VP, EPI-Safety Solution

Aetion
Greater Boston Area
2 hours ago
The GM, Safety will be responsible for developing and leading Aetion’s safety offering. The person in this role will be accountable for design and execution of a solution built upon Aetion Evidence Platform that addresses key problems for pharmaceutical companies’ safety obligations, including (a) support of product development; (b) detection of safety signals; (c) fulfillment of post-marketing safety requirements in the US and Europe; and (d) rapid response to regulatory inquiries.

Director, Success Operations

DataRobot
Greater Boston Area
3 hours ago
The Director, AI Success Operations is responsible for establishing a world-class Success and Services organization within DataRobot. The Director, AI Success Operations will focus on initiatives related to systems, processes, talent, and reporting and analytics that enable DataRobot to scale out its Success and Services team while delivering unbelievable value to clients of DataRobot’s Automated Machine Learning software platform. This person will work closely with the Sales, Finance, Product, and Operations, and Support teams to successfully deliver on key strategic and operational initiatives. This newly created role is an outstanding opportunity for an ambitious and analytically oriented individual who is well versed in implementing services operations excellence to join the defining company in the machine learning revolution.

Transportation General Manager

Life Sciences General Manager

Manufacturing General Manager

Retail General Manager

Telecommunications General Manager

IT Manager

IT Operations/DevOps Engineer

Client Development Manager

AI Success Director

Translations Assistant

Administrative Coordinator, DataRobot University

Load 8 more jobs12 jobs at DataRobot

Senior Systems Engineer II

Everbridge
Greater Boston Area
3 hours ago
+43
Everbridge is looking for a DevOps engineer to enable continuous integration (CI) and continuous deployment (CD) of our SaaS and DaaS capabilities, as well as other random acts of DevOps automation by any and all (clean) means necessary. This person must have mad skills in the majority of the usual DevOps technology suspects: Jenkins, Jira, Ansible, Maven, Nexus, Centos, VMWare, Gitlab, FreeIPA, Keycloak, HAProxy, scripting of all kinds, etc, and also be able to sling code to go above and beyond when needed. The core responsibility would be to automate dev to test, test to production, builds, and other build for different project deliverables, as well as scale the development team by any means necessary.

Customer Support Specialist / Temp to Hire

MineralTree
Cambridge
3 hours ago
+23
On our technical support team, you will have a great opportunity to learn how to help our customers troubleshoot and navigate through processes and bugs regarding the MineralTree Secure Business Pay software. You will assist customers with product support while demonstrating the highest level of customer service. This is a full-time temporary opportunity, and given the fast growth MineralTree is seeing there could be potential for a longer term role with our company.

Customer Success Enablement Manager

Everbridge
Greater Boston Area
3 hours ago
+43
Building and running our Webinar Program – including program creation, content creation, delivery of webinars, driving attendance, measuring impact. Building and run our User Groups – including in-person coordination and management of these user groups across the US. Assisting with customer enablement and retention efforts – serving as a product expert to assist with ad-hoc requests from our Account Management and Sales teams, as well as programmatic efforts to drive adoption and usage within the customer base.

Technical Support Engineer

Everbridge
Greater Boston Area
3 hours ago
+43
We are looking for an experienced senior Technical Support Engineer to join our Customer Support department. This position will work with our customers to provide technical product support for enterprise products in a SaaS environment. The ideal candidate is self-motivated, friendly, out-going, and has a passion for technology and going above and beyond to make our customers successful.  This candidate must be able to work independently and as a team player.

Game Director

Demiurge Studios
Greater Boston Area
6 hours ago
Demiurge is seeking an experienced and energetic Game Director to lead our next project! A Game Director at Demiurge becomes the "CEO of the Game", managing the creation of one or more of our games. You lead and inspire a talented development team through all phases of product growth. You are the primary vision holder for the title, setting guidelines that empower your team to make compelling videogames. You have vast experience and are able to share that knowledge with others.

Help Desk Analyst

Toast
Greater Boston Area
7 hours ago
+45
Respond to and troubleshoot issues reported by employees across a wide variety of technologies including laptops, peripheral devices, VOIP phones, audio-visual equipment, and software/cloud applications both onsite and remotely. Create and configure user accounts. Image and profile laptops as part of new hire onboarding. Document issues and resolution steps taken in helpdesk ticketing system.

Director, Toast Payments

Restaurant Success Analyst

Enterprise Mid Market Associate Restaurant Success Manager

Executive Assistant

Enterprise/Mid Market Services Manager

Director of IT & Security Operations

Strategy & Operation Senior Program Manager

Technical Support Specialist

Revenue Operations Representative

Systems Enablement Manager

Load 7 more jobs11 jobs at Toast

Claims Specialist

Agero
Greater Boston Area
7 hours ago
+14
Leads, communicates, and negotiates the resolution of all client issues to completion. Analyzes details of situation to determine degree of responsibility of all involved parties. Negotiates and settles all damage claims that have been submitted. Utilizes strategic decision making skills to provide mutually beneficial resolution to inquiries.

Office Coordinator

Videolink
Cambridge
7 hours ago
Greet guests and direct vendors and deliveries to the correct location. Maintain the highest level of customer care while demonstrating a friendly and cooperative attitude at all times. Demonstrate flexibility in satisfying customer demands in a high volume, production environment. Ensure tidiness of client and common areas. Answer and direct telephone calls, adhering to the VideoLink Phone Policy for pick-up and voice mail procedures. Ensure that all calls requiring immediate assistance are forwarded to the appropriate department/person. Act as shipping coordinator for packages arriving and leaving VideoLink. Schedule flights and make other travel arrangements. Open, sort, and distribute mail.

Information Security Administrator

Indigo
Greater Boston Area
11 hours ago
+21
We are seeking a highly motivated and skilled Information Security Administrator to join our team. The successful candidate will possess a broad set of skills that exemplify their understanding of Information Security principles, Governance, Risk, and Information Technology. In this role, you will manage various IT and IS projects and initiatives and support multiple strategic and tactical projects to help the information security department meet key objectives. 

International CRM Senior Manager

Sr. Manager, Quality Management System

Manager, Office of the CEO

Associate Manager, International

Seed Applied Technology Regulatory & Compliance Co-op

Senior Manager, Systems Integration

Associate Manager, GeoInnovation

Load 4 more jobs8 jobs at Indigo

Product Support Engineer

Attivio
Cambridge
13 hours ago
+26
Attivio is looking to hire a Technical Support Engineer. In this role, you will work directly with our Fortune 500 customers and partners to solve complex technical issues with Attivio’s Big Data and search products. This position involves exposure to enterprise-level applications, complex distributed systems and Java troubleshooting. Our ideal candidate will have a software support background interfacing with customers and a drive to work at the code level. The incumbent in this role will be expected to participate in a low-volume monthly on-call rotation.

Desktop Support Specialist

Flywire
Greater Boston Area
13 hours ago
+26
We, at Flywire, our looking for a self-motivated IT professional to provide IT support at our Boston headquarters. You, along with other members of the Boston and Valencia, Spain based team, will be responsible for providing and maintaining reliable employee connectivity of office IT systems and desktop solutions across our global workforce. This individual must be comfortable working independently and be willing to proactively take on a range of responsibilities from assisting with strategy to handling individual requests.

Product Support Specialist

Ellevation Education
Greater Boston Area
13 hours ago
+27
We are looking for our next Product Support Specialist to join in our mission to provide top-notch support to our partners. The Product Support team works closely with educators, administrators, and other district stakeholders to help students succeed. We listen, teach, problem-solve, and think critically to ensure that our partners are able to maximize their use of Ellevation. As a team, we work every day to build efficiencies and scale our knowledge for our growing user base. We are looking for:

Customer Support Engineer

MineralTree
Cambridge
14 hours ago
+23
On our technical support team, you will help our customers troubleshoot and navigate through processes and bugs regarding the MineralTree Secure Business Pay software and assist them with application support and troubleshooting while demonstrating the highest level of customer service.

Network Implementation Engineer

Fuze
Greater Boston Area
16 hours ago
+29
Prepare and conduct Network Design Discovery, via phone or on-site visits, in order to identify major components that would be part of Unified Communication services. Prepare and document a Network Design drawing. Prepare configurations for and assist Customer on installing Appneta Real Time Monitoring units where required. Prepare and document a Risk Analysis Report, based upon findings of the Network Design Discovery, Site Survey reports, and Appneta Monitoring reports. Prepare and document a Network Research summary report, to include Network Design drawings, Risk Analysis report, and site by site details. Prepare and conduct Network Research Summary presentation with Customer and Fuze personnel involved with the project. Perform Network Readiness test, as to vet out issues as to ensure design will support Fuze services. Perform troubleshooting with Customer when required. Perform Network Validation testing when required.

Maintenance Technician

Markforged
Watertown
20 hours ago
+25
As Maintenance Technician, you will perform general maintenance, repairs and preventative maintenance on manufacturing facility equipment and property structures. All work will be done in compliance with EPA, Hazmat and OSHA safety rules and regulations.

Office Manager

Customer Solutions, Technical Engineer-Metal

1st Shift Supervisor

2nd Shift Supervisor

Machine Operator 1st Shift

Machine Operator 2nd Shift

Machine Operator 3rd Shift

3rd Shift Supervisor

Facilities Manager

Load 6 more jobs10 jobs at Markforged

Community Events Manager

Klaviyo
Greater Boston Area
20 hours ago
+42
The Community Events Manager is the creative and strategic lead behind our many offline events, including our customer workshops and cornerstone annual event, Klaviyo:BOS. Klaviyo:BOS (pronounced “Klaviyo Boston”) is our largest gathering (500+ attendees) of the Klaviyo community — last year we had 3 conference tracks, 30+ talks, and a super fun afterparty. You will own the planning, budget, entire project plan, logistics, promotional plans, and execution activities of all offline events and work with the Marketing team (and outside consultants) to create highly engaged and exciting experiences. And when we say engaged and exciting experiences, we mean it — our events continue to register industry-leading NPS scores of 80+ from our awesome attendees, with the last one clocking in at 94.

IT Specialist

Director of Support

Product Expert

Onboarding Specialist

Load 1 more jobs5 jobs at Klaviyo

Customer Success Manager

LeanIX, Inc.
Greater Boston Area
23 hours ago
+16
We are looking for a customer-oriented and ambitious team player with exceptional analytical and consulting / advisory skills to support our customers in the best way possible. You will take on full responsibility for customer accounts in different lifecycle stages – from onboarding to renewal. The tasks range from data-driven analysis and execution to change management projects.

Operations Manager

MineralTree
Cambridge
1 day ago
+23
Manage and Lead MineralTree’s Operations team. Manage on-call and off-hours application deployments for a 24x7x365 operation. Act as a mentor team members. Participate in the development of a strategic vision for making the MineralTree Operations team a world class organization. Deploy and maintain cloud (AWS) infrastructure and the MineralTree application to support MineralTree’s development, QA and Production environments. Utilize and update scripts (e.g. Bash, python) and automation tools (e.g. Puppet, AWS Cloud Formation). Adopt and deploy new tools and methods to enable continuous improvement. Implement and maintain security best practices and risk management. Provide effective communication of projects and tasks to the Operations team and stake-holders in other departments. Support users and maintain internal IT systems and applications (SSO, office network, user systems, account provisioning).

Operations salaries in Boston

Job Title Average Salary Salary Range
Customer Support Rep $45,190
Min: $36K
Max: $83K
Office Manager $52,808
Min: $37K
Max: $87K
Sales Operations Analyst $53,600
Min: $45K
Max: $62K
Customer Support Manager $57,625
Min: $42K
Max: $95K
Operations Associate $61,000
Min: $39K
Max: $95K
Technical Support $62,392
Min: $40K
Max: $109K
Desktop Support $67,192
Min: $31K
Max: $93K
Client Success Manager $72,900
Min: $43K
Max: $130K
Business Analyst $73,038
Min: $43K
Max: $114K
Business Intelligence Analyst $74,250
Min: $61K
Max: $110K
Marketing Operations Manager $75,111
Min: $48K
Max: $110K
Operations Manager $88,933
Min: $39K
Max: $148K
Senior Business Analyst $91,110
Min: $69K
Max: $116K
Sales Operations Manager $104,625
Min: $76K
Max: $160K
Director of Operations $131,243
Min: $48K
Max: $200K
Director of Customer Success $139,725
Min: $75K
Max: $190K
Vice President of Operations $150,333
Min: $125K
Max: $186K
Vice President of Care $159,167
Min: $120K
Max: $250K
COO (Chief Operating Officer) $198,792
Min: $95K
Max: $340K

Top Boston Companies Hiring for Operations

+41
Automotive, Consumer Web
+24
Security, Software
+42
Big Data, Marketing Tech
+7
Marketing Tech, Sales

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