Best Operations Jobs in Boston | Built In Boston

Operations Jobs in Boston

132

Engineering Support Specialist

CarGurus
Greater Boston Area
36 minutes ago
+41
We are looking for an Engineering Support Specialist to join our growing Learning & Knowledge Management (LKM) team. The LKM team sits within our Engineering organization and helps empower engineers to work more effectively. The Engineering Support Specialist will assist senior leaders across our Engineering organization, with an emphasis on Learning & Knowledge Management. The Support Specialist will help the Engineering organization run. From coordinating cross-team meetings to keeping engineers in-the-know to booking team building events, this support role will juggle a variety of assignments from multiple Eng leaders. 

Senior Associate, International Business Operations

International Business Operations Manager

Manager, Build/Delivery

NetSuite Administrator

Load 1 more jobs5 jobs at CarGurus

Director, Corporate Development

Indigo
Greater Boston Area
2 hours ago
+21
The Corporate Development team is responsible for executing on key priorities identified by the CEO and executive leadership. These strategic priorities may include building out new, critical businesses within Indigo, assisting operational teams with setting and achieving targets, and meeting financing goals. Activities often involve developing and implementing high-level strategic plans, long-term organizational planning for new businesses, financial forecasting, setting and executing towards sales targets, developing end-to-end processes to ensure long-term business success, and building and managing teams to achieve Indigo executives.

Pilot Plant Manager

Sr. Regulatory Manager, Consumer Food Products

Senior Manager, Systems Integration

Associate Manager, GeoInnovation

Manager, Systems Innovation

Sr. Manager, Insurance

Director, Portfolio Management

Manager, Office of the CEO

Sr. Manager, Quality Management System

Lab & Facilities Operations Tech (Media/Glassware) (Temp)

Lab & Facilities Operations Tech (TEMP)

Load 8 more jobs12 jobs at Indigo

Customer Service Representative (Overnight)

ezCater
Greater Boston Area
2 hours ago
+30
Manage orders from start to finish, respond to inquiries, maintain a 94% "insanely helpful" quality score, and problem-solve with customers & catering partners throughout the lifecycle of an order. ezCater's customers expect a consistent level of high-quality customer service, which you are passionate about providing. 

Customer Service Representative

Delivery Operations Manager

Associate Service Desk Engineer

Director of Customer Service Insights and Metrics

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Inventory Clerk

Piaggio Fast Forward
Greater Boston Area
3 hours ago
+25
Maintaining and updating records. Counting materials, equipment, merchandise, or supplies in stock. Reporting discrepancies between physical counts and computer records. Stocking and distributing supplies, following pick orders. Organize and size inventory locations.

Customer Service Specialist

Agero
Greater Boston Area
3 hours ago
+14
Leads, communicates, and negotiates the resolution of all client issues to completion. Analyzes details of situation to determine degree of responsibility of all involved parties. Negotiates and settles all damage claims that have been submitted. Utilizes strategic decision making skills to provide mutually beneficial resolution to inquiries.

Vice President, Digital Business Operations

ASICS Digital
Greater Boston Area
3 hours ago
+32
The VP of Digital Business Operations will lead a global organization focused from 5 year P&L planning through to day-to-day management/execution of our strategies. They will continually work to build our business to meet the demands of our consumers, while staying conscious of the financial bottom line. This role will be the hub of direction/communication for this business, ensuring that our internal and external partners are always well informed by providing insightful views into our business and how it relates to them.

Desktop Support Technician

PrismHR
Greater Boston Area
5 hours ago
In the Desktop Support Technician position, you will provide help desk services and basic technical support for the company’s LAN and phone systems.  You will be responsible for ensuring timely setups for new hires and swift problem resolution. You will also be required to conduct training for new hires on internal IT systems, procedures and software to ensure a smooth onboarding process and compliance with company IT policies.

Executive Administrator

PrismHR
Greater Boston Area
5 hours ago
PrismHR is looking for an experienced Executive Assistant to support our CEO and other members of the senior leadership team based at their corporate offices in Hopkinton. The Executive Assistant will provide a high level of administrative support, anticipating and executing on the needs of the CEO and his leadership team. The Executive Assistant functions as an extension of the CEO by anticipating needs and proactively addressing issues with an emphasis on sound judgment, initiative and confidentiality, with appropriate but minimal direction. This position facilitates efficient execution of the CEO activities by vetting internal and external requests, working closely with leadership team members, managing internal and external correspondence, taking the lead in briefing preparation, and managing special events.

Senior Manager, Customer Success - East/EMEA, Stra…

Smartsheet
Greater Boston Area
5 hours ago
As Sr. Manager of Customer Success (East/EMEA), you will oversee our CSMs working in our Boston, London and field locations on the East Coast. You will partner closely with other Smartsheet leaders across Customer Success, Sales, Support, Professional Services, Marketing and Product to drive strong usage, retention, and growth.

Client Success Specialist

Flywire
Greater Boston Area
5 hours ago
+26
The Client Success Specialist will work with Business sales team and management in the execution of strategies and tactics designed to increase growth of client base, improve client retention, upsell to increase revenue, identify opportunities for improvement, provide accurate and timely issue resolution and assure clients utilize the Flywire International Payment Solution. 

Health Guide

Firefly Health
Greater Boston Area
7 hours ago
Job Title:  Health Guide               Company Description: Firefly Health is a new primary care start-up that launched in 2018 to give more people convenient access to better care. Founded by experienced physician innovators and technology entrepreneurs, Firefly reimagines the traditional care model by connecting patients with a dedicated care team they can easily access through in-app messaging, video, and in-person appointments.  Because

Technical Support Engineer

Fuze
Greater Boston Area
17 hours ago
+29
The Technical Support Engineer role is a combination of customer service and technical ability. This role is a customer facing role, by phone and email with a strong importance on communication. This role is dedicated to addressing customer product issues and change requests, limiting the customer involvement when possible, with the goal of an enjoyable experience. The candidate for this role is to drive customer satisfaction with a combination of product knowledge and customer engagement.

Customer Success Manager

Appcues
Greater Boston Area
17 hours ago
We’re building a team of driven, focused, smart people who want to make a meaningful impact on the success of our customers. To us, customer success doesn’t mean support or account management; it means helping customers reach their desired outcomes and building an amazing experience in the process.  In this role you'll be an extension of a customer’s team, ensuring their success through effectively using Appcues to reach their goals. You will

Director, Corporate Development & Strategy

Toast
Greater Boston Area
17 hours ago
+45
Collaborate across all levels of the organization to develop build / buy / partner analyses based on the company’s strategic objectives and build cross-functional strategic priority alignment. Build and nurture the corporate development pipeline, including the identification and sourcing of new opportunities. Lead market research and analysis to holistically assess the restaurant tech landscape, including TAM sizing, market share analysis and competitive benchmarking. Lead the transaction execution process from end-to-end, including cross-functional business due diligence, third-party due diligence, deal structuring, financing and negotiation. Build and lead a high-performing team. Develop, implement and maintain corporate development processes and decision-making frameworks based upon industry best practices.

Senior Director, Organizational Success

Sales Enablement Manager, Systems & Tools

Post-Live Services Coordinator

Executive Assistant

Strategy & Operation Senior Program Manager

Restaurant Success Manager

Load 3 more jobs7 jobs at Toast

Product Specialist - Client Services

CrunchTime!
Greater Boston Area
17 hours ago
+25
As part of the Client Services Team, our Product Specialists are responsible for helping our world-class customers in the restaurant and hospitality industries gain value quickly and efficiently with their Crunchtime investment. Product Specialists consult, educate, train and challenge our customers as they adopt Crunchtime into their culture. Product Specialists not only explain how Crunchtime works but also why the Crunchtime process is essential to improve restaurant operations. This job requires you to lead the customer to success, not follow them into old habits. This is a vital role within our organization and the ideal candidate will consistently provide the highest levels of customer service. Deploying value to our customers quickly is critical to our success, so you should be able to effectively multi-task in order to meet tight deadlines. Our customers are located all over the world and candidates must be willing to travel both domestically and internationally.

Support Analyst

CrunchTime!
Greater Boston Area
17 hours ago
+25
We're looking for a highly motivated Support Analyst with experience working with enterprise software systems and General Manager level hospitality experience. The Support Analyst is responsible for responding to requests from Tier 2 (Customer Support) to research, troubleshoot, and identify root cause of technical issues for the CrunchTime Application Suite. An ideal candidate possesses exceptional analytical and problem-solving skills and is able to work independently as well as in collaboration with cross-departmental teams.

Client Success Manager, Strategic Engagements

Panorama Education
Greater Boston Area
17 hours ago
+23
We're looking for a Client Success Manager to join our growing team and support a portfolio of 10-12 of Panorama’s largest state and district partnerships with best-in-class service. As a Client Success Manager, you will be a Panorama product expert, supporting clients to ensure satisfaction with our products and renewals of our contracts. You will leverage your expertise to support clients from onboarding through ongoing engagement with data. In addition to using Panorama, you’ll make considerable use of Excel, troubleshoot questions using your expert knowledge of Panorama’s products, and create and share custom resources to ensure success for all of Panorama’s partners.

Customer Support, Manager

Klaviyo
Greater Boston Area
17 hours ago
+42
Develop an in-depth knowledge of the Klaviyo product. Coach and mentor a team to provide the ultimate experience for Klaviyo customers. Communicate thoughtfully to provide resolutions to questions for both technical and non-technical end usersHandle customer situations directly. Resolve escalated customer complaints and provide support & guidance on non-technical related questions (e.g: marketing, sales, other e-commerce setup questions). Drive thoughtful and effective communication with both Klaviyo customers and Klaviyo teams. Create, iterate and document support processes, policies, and standards. Set clear goals and drive ongoing improvements to team operations and product utilization.

Manager of Customer Operations

Product Expert

Onboarding Specialist

Director of Support

Load 1 more jobs5 jobs at Klaviyo

Facilities Manager and Safety Officer

Formlabs
Somerville
17 hours ago
+16
The Operations team is looking for a Facilities Manager & Safety Officer who will oversee the daily facilities operations of our 70,000 SF (and growing), three-building campus to ensure the functional capability of the space. This person will manage the overall function of the facilities team and facility management, including managing subcontractors, coordinating with other site staff, and conducting repairs and maintenance. This role will report directly to the Head of Operations.

Dental Technical Support Specialist

Director of Strategic Initiatives

Global Head of Services

Startup Founder

Customer Care

Customer Support Specialist

Load 3 more jobs7 jobs at Formlabs

AI Success Director

DataRobot
Greater Boston Area
17 hours ago
While the AI Success Director will lead many customer-facing interactions, they will also engage with other resources across DataRobot, such as customer facing data scientists, field engineers, support, and other subject matter experts, to remove obstacles and accelerate the path to client success. The AI Success Director will also partner with the Field Account Executive to identify and capitalize on expansion opportunities within the account. The objective of the role is to drive client success and adoption as measured by client loyalty, advocacy, expansion, and revenue.

Office Manager

Executive Assistant

Life Sciences General Manager

Manufacturing General Manager

Telecommunications General Manager

Transportation General Manager

IT Operations/DevOps Engineer

Load 4 more jobs8 jobs at DataRobot

Operations salaries in Boston

Job Title Average Salary Salary Range
Customer Support Rep $45,717
Min: $36K
Max: $83K
Office Manager $52,276
Min: $37K
Max: $87K
Sales Operations Analyst $53,600
Min: $45K
Max: $62K
Customer Support Manager $57,625
Min: $42K
Max: $95K
Technical Support $61,984
Min: $40K
Max: $109K
Operations Associate $65,105
Min: $39K
Max: $135K
Desktop Support $68,821
Min: $31K
Max: $93K
Client Success Manager $71,847
Min: $43K
Max: $130K
Business Analyst $72,627
Min: $43K
Max: $114K
Business Intelligence Analyst $74,889
Min: $61K
Max: $110K
Marketing Operations Manager $76,909
Min: $48K
Max: $110K
Operations Manager $88,240
Min: $39K
Max: $148K
Senior Business Analyst $90,074
Min: $60K
Max: $135K
Sales Operations Manager $105,700
Min: $76K
Max: $160K
Director of Operations $131,211
Min: $48K
Max: $200K
Director of Customer Success $139,725
Min: $75K
Max: $190K
Vice President of Operations $158,857
Min: $125K
Max: $210K
Vice President of Care $159,167
Min: $120K
Max: $250K
COO (Chief Operating Officer) $198,792
Min: $95K
Max: $340K

Top Boston Companies Hiring for Operations

+24
Security, Software
+16
3D Printing, Hardware
+29
Productivity, Software
+7
Marketing Tech, Sales

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