Best Operations Jobs in Boston | Built In Boston

Operations Jobs in Boston

115

IT Support Admin

Everbridge
Greater Boston Area
1 hour ago
+43
The IT Support Admin is responsible for providing technical support to our entire US based team. We are looking for a real IT Sherpa, someone comfortable with supporting C-Level Executives, VPs, Engineers, and anyone else, regardless of their problem or their technical aptitude.

Senior Technical Support Engineer

Everbridge
Greater Boston Area
1 hour ago
+43
We are looking for an experienced Senior Technical Support Engineer to join our Customer Support department. This position will work with our customers to provide technical product support for enterprise products in a SaaS environment. The ideal candidate is self-motivated, friendly, out-going, and has a passion for technology and going above and beyond to make our customers successful.  This candidate must be able to work independently and as a team player.

Customer Support Specialist - Full-Time

PlacePass
Greater Boston Area
6 hours ago
+25
Serve as a frontline communicator to help customers purchase incredible activities around the world, modify bookings, manage cancellations and complaints, and mediate reviews. Gain proficiency in PlacePass’s suite of customer support software tools. Route important customer feedback internally to members of the Business and Product teams.

Strategic Customer Success Manager

Rapid7
Greater Boston Area
8 hours ago
+24
CSM’s are the customer relationship leaders that secure long-term relationships, drive adoption of Rapid7 solutions, team with Account Executives to upsell new products and services, drive customer relationships and loyalty, and are highly motivated to providing our clients with the absolute best in service and support. An exceptional CSM strives to understand our customer’s network topography, product deployment, and how Rapid7 aligns with their security protocols. They will strategically align themselves with the customer by deeply understanding their security program and creative account mapping techniques to be in a position to anticipate their needs and optimize the relationship at the Enterprise level.

Manager, Customer Adoption

Manager, Network Security and Engineering

Manager, Customer Success Management - Enterprise

Events Operations Specialist

Netsuite / Finance Systems Administrator

Senior Customer Success Manager

Customer Success Manager

Order Management Specialist

Load 5 more jobs9 jobs at Rapid7

Senior Manager, Contractor Relations

Toast
Greater Boston Area
8 hours ago
+45
As Senior Manager, Contractor Relations for Toast, Inc, you will play a key role in leading the build and management of our contractor network. Translating departmental strategies into tactical actions and initiatives that will enable our Contractor Network to deliver consistent, high-quality service throughout the US. You will be working in an energetic, fast-paced team environment where excellence is the norm.

Systems Enablement Manager

Revenue Operations Representative

Help Desk Analyst

Director, Toast Payments

Restaurant Success Analyst

Enterprise Mid Market Associate Restaurant Success Manager

Executive Assistant

Enterprise/Mid Market Services Manager

Director of IT & Security Operations

Strategy & Operation Senior Program Manager

Technical Support Specialist

Load 8 more jobs12 jobs at Toast

Event Manager

LeanIX, Inc.
Greater Boston Area
8 hours ago
+16
We are looking for an enthusiastic Event Manager to oversee and organize marketing events that are dedicated to building pipeline and progressing existing relationships with prospects. You’ll ensure events are successful and cost effective in terms of our requirements, target audience and objectives. Deadlines, working with a global team, and focusing events around a challenging topic (Enterprise Architecture) do not frighten you. Bring in your ideas and experience to ensure our events are successful due to careful planning and budget management.

Customer Success Specialist Onboarding

CarGurus
Greater Boston Area
19 hours ago
+41
As a Customer Success Specialist in Onboarding, you are a part of the Customer Success Team whose main focus is delivering excellent customer service while also optimizing our Dealer’s experience. Ideal candidates for this position are highly consultative in nature and feed off of building strong relationships with their client base. The Customer Success Specialist must have a strong sense of customer service and the ability to quickly and effectively tackle issues in both a preemptive and reactive manner.

Customer Success Associate, Support

Sales Manager

Programmatic Client Partner

NetSuite Administrator

Office Administrator

Load 2 more jobs6 jobs at CarGurus

Systems Administrator

Kyruus
Greater Boston Area
20 hours ago
+15
You look for the opportunity to automate repetitive processes at every possible turn. You are a constant learner and take ownership of various technology solutions. You leverage exceptional communication skills - both written and verbal - to support our internal customers - employees, interns, contractors - to provision access and troubleshoot issues across every level of the organization. You’ll serve as the internal subject matter expert on our systems and services, and function as an escalation point for other members of the team. You’ll work with the rest of the Technical Operations team to effectively manage changes throughout our technical stack - endpoints, SaaS apps, network, server infrastructure - from project design through implementation and ongoing support.

Solutions Consultant

Smartsheet
Greater Boston Area
21 hours ago
As a Solutions Consultant, you will work with Smartsheet customers and partners on engagements to convert business requirements into Smartsheet solutions. Within this role you will be considered the Subject Matter Expert pertaining to advanced Smartsheet functionalities in order to propose solutions for use cases across different industries and business groups. The right candidate is...

Manager of Customer Success

Datadog
Greater Boston Area
21 hours ago
+37
Datadog is scaling our Customer Success team as our product gains more traction in the market. We’re looking for a Manager of Customer Success to hire, coach, and manage a team of 8 CSMs. Your team is responsible for the customer relationship, renewals, and growth across existing customer base. We were recently named on Forbes top 100 next leaders in cloud computing and on Deloitte’s Fast 500. This is an opportunity to join a company that’s a leader in the space, and early enough to contribute impactful work.

Administrative Coordinator, DataRobot University

DataRobot
Greater Boston Area
22 hours ago
As an Administrative Coordinator (DataRobot University), you will support multiple areas of DataRobot’s training and evangelising efforts. You will schedule and coordinate customer training sessions, work directly to support academic institutions adopting DataRobot in their curriculum, and provide performance reporting across DataRobot University’s programs.

Translations Assistant

Director, Success Operations

Transportation General Manager

Life Sciences General Manager

Manufacturing General Manager

Retail General Manager

Telecommunications General Manager

IT Manager

IT Operations/DevOps Engineer

Client Development Manager

AI Success Director

Load 8 more jobs12 jobs at DataRobot

Customer Success Leader

Soofa
Cambridge
1 day ago
+12
We are looking for a dedicated and enthusiastic Customer Success Leader to be the guiding light for all Soofa Sign advertisers. You are an empathetic team player who isn’t afraid to get your hands dirty as our team grows. The Customer Success Leader will work closely with clients to strategize and build their Soofa Sign campaigns, train them on how to use Soofa Talk, our self-service platform (soofatalk.com), and monitor and report on the success of campaigns.

Front Office Administrator

Vestmark, Inc.
Greater Boston Area
1 day ago
+40
Main point of contact for all employee requests, issues, concerns. Greet clients and visitors, accept packages, shipments and answer incoming calls. Handle incoming & outgoing shipments and mail. Order catering for internal meetings and events. Order and maintain office supplies for all locations (Boston, Chicago, North Carolina, New Jersey). Maintain cleanliness of front desk and designated conference rooms.

Sr. Customer Success Manager

Carbon Black
Greater Boston Area
1 day ago
+52
The Senior Customer Success Manager (CSM) is responsible for ensuring the overall success and ongoing renewals for Carbon Black’s growing enterprise customer base. As a key member of the Customer Success team in the Sales organization, the Senior CSM’s primary focus is to own the renewal business for their designated enterprise accounts. The Senior CSM also works closely with the Regional Sales Representatives for add-on business in the portfolio of accounts.

Director of Science,Payer

Aetion
Greater Boston Area
1 day ago
As a science-driven healthcare technology company, Aetion is looking for an experienced professional for a Director of Science, Payer opportunity to strengthen our real-world data research team working with payer organizations. The Director will be an active leader in the organization and manage work and the professional development of a team of RWD researchers. This individual will engage with scientists and other researchers both internally and at payer organizations to derive actionable real-world evidence using the Aetion Evidence Platform (AEP). In this capacity, they will provide scientific and strategic leadership for studies both ongoing and prospective. Additionally, s/he will work cross-functionally within the company to identify and solve business issues, encapsulate scientific methods within Aetion products, and help to build Aetion’s best practices.

Office Manager

Midaxo
Greater Boston Area
1 day ago
+26
As the Office Manager you will be a Jack (or Jackie) of all trades. Whether it’s the day-to-day upkeep of the office, organizing the next culture event, or facilitating new hire orientation, you’ll have your hands in many things that make our office a place where people love to work.

ITOC Analyst - Day Shift (E-Commerce)

Chewy
Greater Boston Area
1 day ago
+35
We are seeking a highly motivated ITOC Analyst - Day Shift (E-Commerce) to be part of an exciting team located at our Headquarters in Boston, MA. The ITOC analyst is a vital role to ensuring a healthy technology environment for our customers. The Chewy ITOC Analyst will be in charge of monitoring the chewy technology environment, troubleshooting service impacting issues, communicating to the business and teams effectively to resolve major incidents, and perform daily operations to ensure company stability. The ITOC team is constantly engaging with the core IT teams to find ways to proactively monitor the environment, and develop skills to handle tier 1 and 2 tasks.

Director of Strategic Initiatives

Formlabs
Somerville
1 day ago
+16
As a Director of Strategic Initiatives, you will work closely alongside members of the senior management team and functional leaders to address the challenges and opportunities most pressing in moving our business forward. If you are a highly motivated individual who can quickly understand new problems, develop and implement solutions, and deliver impact, you’ll be able to add immediate value to the team at Formlabs.

Dental Customer Success Manager

Customer Success Manager

Logistics Coordinator

Startup Founder

Customer Care

Dental Technical Support Specialist

Load 3 more jobs7 jobs at Formlabs

Associate Manager, GeoInnovation

Indigo
Greater Boston Area
1 day ago
+21
The Associate Manager will drive initiatives to maximize internal and external business impact of Indigo’s GeoInnovation function. This includes building and managing a pipeline of new business opportunities, as well as supervising business development processes. The role will present many tough but exciting challenges, and the ideal Associate Manager will be called upon to demonstrate perseverance and hunger to learn while doing.

IT Support Manager

Sr. Manager, Insurance

Information Security Administrator

International CRM Senior Manager

Manager, Office of the CEO

Associate Manager, International

Seed Applied Technology Regulatory & Compliance Co-op

Senior Manager, Systems Integration

Load 5 more jobs9 jobs at Indigo

Executive Assistant + Team Support

MedTouch
Somerville
1 day ago
+24
Working closely with our CEO and Senior Leaders, the Executive Assistant will serve a critical support role with dynamic teams at MedTouch. Your proactive support style and impeccable attention to detail will enable our leaders to maximize time and accomplish more. As a master of initial impressions, you’ll thrive in engaging visitors and keeping the office in tip-top shape. Your ability to simultaneously juggle several requests will set you up for success and enable many others to put their best foot forward. This role necessitates incredible perspective, optimism, and flexibility – assuming a posture of, “nothing is above or beneath me”.

Operations salaries in Boston

Job Title Average Salary Salary Range
Customer Support Rep $45,182
Min: $36K
Max: $83K
Office Manager $52,808
Min: $37K
Max: $87K
Sales Operations Analyst $53,600
Min: $45K
Max: $62K
Customer Support Manager $57,625
Min: $42K
Max: $95K
Operations Associate $61,000
Min: $39K
Max: $95K
Technical Support $62,392
Min: $40K
Max: $109K
Desktop Support $67,192
Min: $31K
Max: $93K
Client Success Manager $72,484
Min: $43K
Max: $130K
Business Analyst $73,038
Min: $43K
Max: $114K
Business Intelligence Analyst $74,250
Min: $61K
Max: $110K
Marketing Operations Manager $74,600
Min: $48K
Max: $110K
Operations Manager $88,933
Min: $39K
Max: $148K
Senior Business Analyst $91,110
Min: $69K
Max: $116K
Sales Operations Manager $104,625
Min: $76K
Max: $160K
Director of Operations $131,243
Min: $48K
Max: $200K
Director of Customer Success $139,725
Min: $75K
Max: $190K
Vice President of Operations $150,333
Min: $125K
Max: $186K
Vice President of Care $159,167
Min: $120K
Max: $250K
COO (Chief Operating Officer) $198,792
Min: $95K
Max: $340K

Top Boston Companies Hiring for Operations

+24
Security, Software
+42
Big Data, Marketing Tech
+23
Aerospace, Machine Learning
+40
Fintech, Software

Boston Startup GuidesSEE ALL

LOCAL GUIDE
Best Companies to Work for in Boston
LOCAL GUIDE
Best Software Engineer Jobs in Boston
LOCAL GUIDE
Coolest Tech Offices in Boston
LOCAL GUIDE
Best Sales Jobs in Boston
LOCAL GUIDE
Best Perks at Boston Tech Companies
LOCAL GUIDE
Best Marketing Jobs in Boston
LOCAL GUIDE
Best Data Scientist Jobs in Boston
LOCAL GUIDE
Best Design Jobs in Boston
LOCAL GUIDE
Women in Boston Tech
LOCAL GUIDE
Your Guide to the Boston Hardware Scene
LOCAL GUIDE
Your Guide to the Boston Startup Community
LOCAL GUIDE
Top Boston Startup Funding Rounds