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Boston Tech Jobs and Startup Jobs

10

Member Service Guide

Devoted Health
Waltham
2 days ago
+19
Engage with members and understand their needs - use technology and data to better understand the member and any unspoken needs. Have a solid understanding of our benefit offerings so you’re able to investigate and resolve member questions. Break down complex health care information so it is clear to our members. Support finding a doctor that is aligned with members’ values and preferences. Document accurate information about the needs of our members in our system. Listening to our members to identify the opportunity to work with your clinical partners to identify opportunities for a great member experience and higher levels of support. Assist members in optimizing their benefit usage.

Provider Service Specialist (Guide)

RN Clinical Guide ~ Bilingual English / Spanish

Delegated Operations Manager

Appeals & Grievances Specialist

Desktop Support Engineer

Claims Representative

Manager, Clinical Guide Team

Member Service Guide (Bilingual English / Spanish)

Load 5 more jobs9 jobs at Devoted Health

Health Coordinator

Firefly Health
Greater Boston Area
3 days ago
Company Description: Firefly Health is a new primary care start-up that launched in 2018 to give more people convenient access to better care. Founded by experienced physician innovators and technology entrepreneurs, Firefly reimagines the traditional care model by connecting patients with a dedicated care team they can easily access through in-app messaging, video, and in-person appointments. Because patients work with a dedicated care team,

Systems Administrator

Kyruus
Greater Boston Area
4 days ago
+15
You look for the opportunity to automate repetitive processes at every possible turn. You are a constant learner and take ownership of various technology solutions. You leverage exceptional communication skills - both written and verbal - to support our internal customers - employees, interns, contractors - to provision access and troubleshoot issues across every level of the organization. You’ll serve as the internal subject matter expert on our systems and services, and function as an escalation point for other members of the team. You’ll work with the rest of the Technical Operations team to effectively manage changes throughout our technical stack - endpoints, SaaS apps, network, server infrastructure - from project design through implementation and ongoing support.

Systems Administrator

Wellframe
Greater Boston Area
5 days ago
+16
This role is responsible for the configuration, implementation, and maintenance of leading edge technologies managed by the Information Technology organization. This person will focus on the administration of the corporate infrastructure including hosted software services, workstations, network equipment, and software applications. The Systems Administrator will assess and identify innovative solutions and champion recommendations, while also being responsible for day-to-day administration. There will be a focus on centralized management, automation, and scripting. Security and integrity are key traits for this role. 

DevOps / Cloud Engineer

SHYFT Analytics
Greater Boston Area
5 days ago
+19
The Systems Administrator is responsible for the design, implementation, operation, deployment, maintenance and troubleshooting of our cloud based infrastructure services and systems - with a strong focus on automation. The Systems Administrator will deploy, monitor, and troubleshoot infrastructure components in SHYFT Analytics’ production, cloud based hosting environment and develop/maintain services for infrastructure management. A Systems Administrator is expected to provide deep technical expertise and will be a key player in driving change in how product is provisioned, maintained and monitored to be resilient and stable enabling SHYFT Analytics to meet its SLA’s with customers. The Systems Administratoris responsible for maintenance and troubleshooting of live production systems in the event of outage, performance, or functionality issue. The Systems Administrator will have hands-on skills in hybrid clouds. This position promotes sharing information with others in changing skillsets and thought processes.

Vice President, Professional Services (Life Scienc…

SHYFT Analytics
Greater Boston Area
1 week ago
+19
The SVP/VP of Professional Services is responsible for setting vision, direction and driving execution for the team responsible for customer solution delivery. In this role you will lead the delivery of high quality, expert services including program and project management, product implementations and best practices, ongoing subscription and solution support and guidance for commercial and clinical effectiveness through SHYFT software. This role is 60% customer care and 40% internal operations focused. Having the ability to build a highly engaged, best-in-class team through recruiting and retention, training and development and motivation and collaboration is a vital component to success in this role.

Office Manager

Wellframe
Greater Boston Area
1 week ago
+16
If you or a loved one has ever experienced a major medical event, you know how overwhelming it is to process the flood of information that follows—whether it’s hastily delivered guidance from your doctor, or a pile of paperwork on managing your recovery. And once you get home, it can feel impossible to know where to start, or how to stay on track to reach your health goals. At Wellframe, we’re helping healthcare organizations fill this gap, so

Bilingual User Support Associate (English/Spanish)

Wellframe
Greater Boston Area
1 week ago
+16
The User Support Associate will be the first line of response for inbound communications via our helpdesk, ensuring all Wellframe users have a smooth experience with the Wellframe product, including the patient-facing mobile app and the clinician-facing dashboard. The role entails daily contact with our users to assist them with using the Wellframe app and dashboard and helping to troubleshoot issues as they arise, as well as working with internal stakeholders to optimize our service delivery, internal processes, and product.

Client Operations Manager (Implementations)

Wellframe
Greater Boston Area
1 week ago
+16
The Client Operations Manager Manager will be the primary point of contact for his or her assigned clients, working within a multidisciplinary, team-based client delivery model. The Client Operations Manager will own the program implementation, ongoing day-to-day operations, and corresponding relationships with clients. The Client Operations Manager will work closely with the client and the internal Wellframe teams to ensure key program milestones are met on time and that the client is positioned for success with respect to their Wellframe usage and engagement metrics (e.g., client staff adoption, patient onboarding, etc.). At Wellframe, the Client Operations Manager will be the expert source of knowledge about that client’s program attributes, operational trends, and challenges. S/he will be a voice of the client, as well as a client advocate, relaying the clients’ experiences and feedback internally and deriving opportunities for product and service enhancement. This role will marry consultative thinking and planning with strong operational execution.

Administrative Assistant + Team Support

MedTouch
Somerville
1 week ago
+24
Working closely with our CEO and Senior Leaders, the Executive Assistant will serve a critical support role with dynamic teams at MedTouch. Your proactive support style and impeccable attention to detail will enable our leaders to maximize time and accomplish more. As a master of initial impressions, you’ll thrive in engaging visitors and keeping the office in tip-top shape. Your ability to simultaneously juggle several requests will set you up for success and enable many others to put their best foot forward. This role necessitates incredible perspective, optimism, and flexibility – assuming a posture of, “nothing is above or beneath me”.

Operations salaries in Boston

Job Title Average Salary Salary Range
Customer Support Rep $45,190
Min: $36K
Max: $83K
Office Manager $52,875
Min: $37K
Max: $87K
Sales Operations Analyst $53,600
Min: $45K
Max: $62K
Operations Associate $57,000
Min: $39K
Max: $73K
Customer Support Manager $57,625
Min: $42K
Max: $95K
Technical Support $60,223
Min: $40K
Max: $109K
Desktop Support $67,192
Min: $31K
Max: $93K
Business Analyst $73,038
Min: $43K
Max: $114K
Client Success Manager $73,931
Min: $45K
Max: $130K
Business Intelligence Analyst $74,250
Min: $61K
Max: $110K
Marketing Operations Manager $75,875
Min: $48K
Max: $110K
Operations Manager $89,779
Min: $39K
Max: $148K
Senior Business Analyst $91,847
Min: $69K
Max: $116K
Sales Operations Manager $104,625
Min: $76K
Max: $160K
Director of Operations $131,243
Min: $48K
Max: $200K
Director of Customer Success $139,184
Min: $75K
Max: $190K
Vice President of Operations $150,333
Min: $125K
Max: $186K
Vice President of Care $159,167
Min: $120K
Max: $250K
COO (Chief Operating Officer) $195,273
Min: $95K
Max: $340K

Top Boston Companies Hiring for Operations

+19
Healthtech, Software
Productivity, Software
+24
Security, Software
+41
Automotive, Consumer Web

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