Senior User Experience Designer- Boston based
Greater Boston Area
1 week ago
Be the voice of the customer, passionately committed to aligning customer needs with business goals.
Visualize the end-to-end experience, defining the right customer experience across multiple channels.
Audit competitive experiences to understand and develop best practices for the M.Gemi customer.
Convey cross-channel customer experiences through user flows, journey maps, storyboards, etc.
Convey UX design ideas using sketches, wireframes, mockups and digital prototypes.
Evaluate digital designs by constantly testing them with customers both in prototype form and in the live M.Gemi website.
Provide support during technical implementation and launch.
Consistently share usability and customer-centric findings with stakeholders to help drive decision making.
Be an advocate of mobile first design and progressive enhancement.
Collaborate, collaborate and collaborate. Great experiences are built by teams, not individuals.