Best Operations Jobs in Boston | Built In Boston

Operations Jobs in Boston

109

Customer Adoption Manager

Mendix
Greater Boston Area
3 hours ago
+13
As a Customer Adoption Manager in the Developer Community group, you will be responsible for driving adoption of the Mendix platform within our customer base. As a key team-member of the Mendix Developer Community team, you’ll interact with Mendix customers at large enterprise companies around the world to engage them into the Mendix community of over 60,000 developers.

Strategic Program Manager

Acquia
Greater Boston Area
6 hours ago
+20
Acquia is the open source digital experience company. We provide the world's most ambitious brands with technology (built around Drupal) that allows them to embrace innovation and create customer moments that matter. At Acquia we believe in the power of community and collaboration - giving our customers the freedom to build tomorrow on their terms.   Headquartered in the U.S., we have been named as one of North America’s fastest growing

Account Management Coordinator

Revenue Operations Representative

Toast
Greater Boston Area
6 hours ago
+45
Toast Overview: We are a rapidly growing company that’s revolutionizing the way the restaurant industry does business by pairing technology with an unrivaled commitment to customer success. We help restaurants streamline operations, increase revenue, and deliver amazing guest experiences through our platform that combines restaurant point of sale, guest-facing technology, and award-winning customer support. As a Toaster, you will be challenged to

Systems Enablement Manager

Mid-Market Restaurant Success Manager

Restaurant Success Analyst

Director, Toast Payments

Workplace Experience Coordinator

Enterprise/Mid Market Technical Services Manager

Executive Assistant

Director of IT & Security Operations

Salesforce Administrator

Strategy & Operation Senior Program Manager

Enterprise Implementation Consultant

Enterprise Mid Market Associate Restaurant Success Manager

Relationship Manager, Toast Payments

Director Real Estate and Workplace Experience

Technical Support Specialist

Load 10 more jobs16 jobs at Toast

Administrative Assistant + Team Support

MedTouch
Somerville
6 hours ago
+24
Working closely with our CEO and Senior Leaders, the Executive Assistant will serve a critical support role with dynamic teams at MedTouch. Your proactive support style and impeccable attention to detail will enable our leaders to maximize time and accomplish more. As a master of initial impressions, you’ll thrive in engaging visitors and keeping the office in tip-top shape. Your ability to simultaneously juggle several requests will set you up for success and enable many others to put their best foot forward. This role necessitates incredible perspective, optimism, and flexibility – assuming a posture of, “nothing is above or beneath me”.

Application Support Technician

Rapid7
Greater Boston Area
10 hours ago
+24
We are looking for a creative techie to join our savvy IT Support team, who understands that technology is meant to empower people. The work will be exciting and dynamic in a company that is growing rapidly. You will be part of a community that is fanatical about security and on a mission to make an impact in the global technology ecosystem.

Customer Success Representative

Manager, Customer Adoption

Director Sales Enablement (Growth Development & Programs)

Netsuite / Finance Systems Administrator

Senior Customer Success Manager

Load 2 more jobs6 jobs at Rapid7

Director of Strategic Initiatives

Formlabs
Somerville
10 hours ago
+16
As a Director of Strategic Initiatives, you will work closely alongside members of the senior management team and functional leaders to address the challenges and opportunities most pressing in moving our business forward. If you are a highly motivated individual who can quickly understand new problems, develop and implement solutions, and deliver impact, you’ll be able to add immediate value to the team at Formlabs.

IT Support

Dental Technical Support Specialist

Customer Care

Associate Manager, GeoInnovation

Indigo
Greater Boston Area
16 hours ago
+21
The Associate Manager will drive initiatives to maximize internal and external business impact of Indigo’s GeoInnovation function. This includes building and managing a pipeline of new business opportunities, as well as supervising business development processes. The role will present many tough but exciting challenges, and the ideal Associate Manager will be called upon to demonstrate perseverance and hunger to learn while doing.

Information Security Administrator

International CRM Senior Manager

Sr. Manager, Quality Management System

Sr. Manager, Sustainability & Compliance

Collaboration Technology Manager

Receptionist/ Office Administrator Job

Seed Applied Technology Regulatory & Compliance Co-op

Load 4 more jobs8 jobs at Indigo

General Manager, EPI-Safety Solution

Aetion
Greater Boston Area
16 hours ago
The GM, Safety will be responsible for developing and leading Aetion’s safety offering. The person in this role will be accountable for design and execution of a solution built upon Aetion Evidence Platform that addresses key problems for pharmaceutical companies’ safety obligations, including (a) support of product development; (b) detection of safety signals; (c) fulfillment of post-marketing safety requirements in the US and Europe; and (d) rapid response to regulatory inquiries.

General Manager, EPI-Safety Solution

Aetion
Greater Boston Area
16 hours ago
The GM, Safety will be responsible for developing and leading Aetion’s safety offering. The person in this role will be accountable for design and execution of a solution built upon Aetion Evidence Platform that addresses key problems for pharmaceutical companies’ safety obligations, including (a) support of product development; (b) detection of safety signals; (c) fulfillment of post-marketing safety requirements in the US and Europe; and (d) rapid response to regulatory inquiries.

Game Director

Demiurge Studios
Greater Boston Area
20 hours ago
Demiurge is seeking an experienced and energetic Game Director to lead our next project! A Game Director at Demiurge becomes the "CEO of the Game", managing the creation of one or more of our games. You lead and inspire a talented development team through all phases of product growth. You are the primary vision holder for the title, setting guidelines that empower your team to make compelling videogames. You have vast experience and are able to share that knowledge with others.

Office Coordinator / Receptionist

Videolink
Cambridge
21 hours ago
Greet guests and direct vendors and deliveries to the correct location. Maintain the highest level of customer care while demonstrating a friendly and cooperative attitude at all times. Demonstrate flexibility in satisfying customer demands in a high volume, production environment. Ensure tidiness of client and common areas. Answer and direct telephone calls, adhering to the VideoLink Phone Policy for pick-up and voice mail procedures. Ensure that all calls requiring immediate assistance are forwarded to the appropriate department/person. Act as shipping coordinator for packages arriving and leaving VideoLink. Schedule flights and make other travel arrangements. Open, sort, and distribute mail.

Customer Success Manager

Datadog
Greater Boston Area
21 hours ago
+37
Partner with sales team to ensure smooth transition and on-boarding experience. Run the full sales cycle for any opportunity for any existing customer account. Proactively build relationships with customers to achieve loyalty. Identify growth opportunities and bring them to close. Act as advisor to customers to ensure they’re leveraging the solution effectively. Monitor and identify usage trends to uncover renewal risks and support greater adoption rates. Collaborate cross-functionally with internal Datadog teams (support, product, finance, and legal).

Customer Success Associate

Datadog
Greater Boston Area
21 hours ago
+37
The Customer Success Associate will train, drive adoption, and identify growth opportunities across our customer base to ensure satisfaction, successful product use, and customer retention. You’ll be an advocate for the customer internally and focus on ensuring a positive customer experience for a high volume of accounts. As a Customer Success Associate, you’ll develop core business skills that will enable you to grow your career at Datadog!

Client Services Manager

Interactions
Greater Boston Area
1 day ago
+14
Act as primary application contact for client and establish strong partnership with stakeholders within client organization. Ensure that client application issues are dealt with an efficient manner; inform management staff of any problems that may arise. Manage adherence to client and internal application business case metrics and profitability. Manage intake of client requests related to application revisions, extensions, and improvements. Develop and drive client application roadmap for continuous improvement, as well as short & long-range application enhancements. Facilitate continuous improvement activities for clients including regular call reviews, data coordination, analysis and presentation to clients.

Director, Information Technology

Events Specialist

Senior Technical Support Engineer

Manager, Premium Support

Fuze
Greater Boston Area
1 day ago
+29
The Premium Support Program at Fuze is built to support customers who are looking for higher-touch services and a closer working relationship with Fuze. As a Senior Manager in this team, you will assume a combination of responsibilities focused on delivering services to our Premium Accounts and collaborating with the larger Support organization to ensure high customer satisfaction and success.

Manager of Dealer Relations

CarGurus
Greater Boston Area
1 day ago
+41
The Manager of Dealer Relations is responsible for leading and coaching a high-performing, sales-focused account management team at the individual level. The Manager of Dealer Relations will be responsible for contributing to and executing the strategic direction as set forth by the Senior Director of Dealer Relations, and VP of Dealer Relations. The successful candidate will have experience working in a fast-paced sales environment with relatively short sales cycles and high-growth expectations. The Manager of Dealer Relations will own a segment of the business, and will be responsible to delivering against renewal, sales, and retention targets, while contributing to the successful rollout of new products among an existing client base.

Programmatic – Client Partner

NetSuite Administrator

Office Administrator

Customer Success Specialist

Customer Success Associate, Support

Load 2 more jobs6 jobs at CarGurus

Product Expert

Klaviyo
Greater Boston Area
1 day ago
+42
Product Experts at Klaviyo are a critical part of our future success. We take the success of our customers incredibly seriously. Our mission is to deliver exceptional assistance to our customers with the highest level of quality in both product knowledge and communication skills, and in the process, consistently meet and exceed customer expectations. We are looking for a Product Expert who is passionate about providing the best support to customers who are scaling their businesses with Klaviyo. We are very interested in individuals who have a track record of finding creative solutions to unique problems, who thrive in challenging situations and want to apply these skills to solve for customers using our software.

Onboarding Expert

Community Events Manager

Director of Support

IT Specialist

Load 1 more jobs5 jobs at Klaviyo

Talent Acquisition Coordinator

FareHarbor
Greater Boston Area
2 days ago
Talent Acquisition Coordinator - (Needham, MA) Role description: The Talent Acquisition Coordinator will be responsible for reviewing, screening, and communicating with FareHarbor applicants in a timely manner. This position will support our Needham, MA office and satellite office recruiting needs.  When recruiting is not active, this position will be responsible for supporting managers with administrative duties.  Responsibilities: Gain a

Partner Development Manager

MineralTree
Cambridge
2 days ago
+23
The Partner Development Manager should have demonstrated experience developing and managing successful channel relationships and strategic partnerships.  This role will be responsible for the development, growth and revenue contribution of our joint selling efforts with MineralTree’s key channel partners – which include financial institutions, technology providers, and service companies.

Senior Manager, Global eCommerce Site Operations

ASICS Digital
Greater Boston Area
2 days ago
+21
This role you will lead a team and be the functional subject matter authority on Salesforce Commerce Cloud. Working closely with the Director, Product Management eCommerce you will bring eCommerce industry and platform best practices to the all regions in this highly strategic and consultative position, driving a user centric approach and transforming the ASICS direct to consumer digital experience.

Operations salaries in Boston

Job Title Average Salary Salary Range
Customer Support Rep $45,190
Min: $36K
Max: $83K
Office Manager $52,875
Min: $37K
Max: $87K
Sales Operations Analyst $53,600
Min: $45K
Max: $62K
Operations Associate $57,000
Min: $39K
Max: $73K
Customer Support Manager $57,625
Min: $42K
Max: $95K
Technical Support $60,223
Min: $40K
Max: $109K
Desktop Support $67,192
Min: $31K
Max: $93K
Business Analyst $73,038
Min: $43K
Max: $114K
Client Success Manager $73,931
Min: $45K
Max: $130K
Business Intelligence Analyst $74,250
Min: $61K
Max: $110K
Marketing Operations Manager $75,875
Min: $48K
Max: $110K
Operations Manager $89,779
Min: $39K
Max: $148K
Senior Business Analyst $91,847
Min: $69K
Max: $116K
Sales Operations Manager $104,625
Min: $76K
Max: $160K
Director of Operations $131,243
Min: $48K
Max: $200K
Director of Customer Success $139,184
Min: $75K
Max: $190K
Vice President of Operations $150,333
Min: $125K
Max: $186K
Vice President of Care $159,167
Min: $120K
Max: $250K
COO (Chief Operating Officer) $195,273
Min: $95K
Max: $340K

Top Boston Companies Hiring for Operations

+19
Healthtech, Software
+24
Security, Software
Productivity, Software
+41
Automotive, Consumer Web

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