Best Operations Jobs in Boston | Built In Boston

Operations Jobs in Boston


Customer Success Specialist Onboarding

Greater Boston Area
9 hours ago
As a Customer Success Specialist in Onboarding, you are a part of the Customer Success Team whose main focus is delivering excellent customer service while also optimizing our Dealer’s experience. Ideal candidates for this position are highly consultative in nature and feed off of building strong relationships with their client base. The Customer Success Specialist must have a strong sense of customer service and the ability to quickly and effectively tackle issues in both a preemptive and reactive manner.

Customer Success Associate, Support

Sales Manager

Programmatic Client Partner

NetSuite Administrator

Office Administrator

Load 2 more jobs6 jobs at CarGurus

Systems Administrator

Greater Boston Area
10 hours ago
You look for the opportunity to automate repetitive processes at every possible turn. You are a constant learner and take ownership of various technology solutions. You leverage exceptional communication skills - both written and verbal - to support our internal customers - employees, interns, contractors - to provision access and troubleshoot issues across every level of the organization. You’ll serve as the internal subject matter expert on our systems and services, and function as an escalation point for other members of the team. You’ll work with the rest of the Technical Operations team to effectively manage changes throughout our technical stack - endpoints, SaaS apps, network, server infrastructure - from project design through implementation and ongoing support.

Solutions Consultant

Greater Boston Area
11 hours ago
As a Solutions Consultant, you will work with Smartsheet customers and partners on engagements to convert business requirements into Smartsheet solutions. Within this role you will be considered the Subject Matter Expert pertaining to advanced Smartsheet functionalities in order to propose solutions for use cases across different industries and business groups. The right candidate is...

Manager of Customer Success

Greater Boston Area
11 hours ago
Datadog is scaling our Customer Success team as our product gains more traction in the market. We’re looking for a Manager of Customer Success to hire, coach, and manage a team of 8 CSMs. Your team is responsible for the customer relationship, renewals, and growth across existing customer base. We were recently named on Forbes top 100 next leaders in cloud computing and on Deloitte’s Fast 500. This is an opportunity to join a company that’s a leader in the space, and early enough to contribute impactful work.

Administrative Coordinator, DataRobot University

Greater Boston Area
12 hours ago
As an Administrative Coordinator (DataRobot University), you will support multiple areas of DataRobot’s training and evangelising efforts. You will schedule and coordinate customer training sessions, work directly to support academic institutions adopting DataRobot in their curriculum, and provide performance reporting across DataRobot University’s programs.

Translations Assistant

Director, Success Operations

Transportation General Manager

Life Sciences General Manager

Manufacturing General Manager

Retail General Manager

Telecommunications General Manager

IT Manager

IT Operations/DevOps Engineer

Client Development Manager

AI Success Director

Load 8 more jobs12 jobs at DataRobot

Customer Success Leader

16 hours ago
We are looking for a dedicated and enthusiastic Customer Success Leader to be the guiding light for all Soofa Sign advertisers. You are an empathetic team player who isn’t afraid to get your hands dirty as our team grows. The Customer Success Leader will work closely with clients to strategize and build their Soofa Sign campaigns, train them on how to use Soofa Talk, our self-service platform (, and monitor and report on the success of campaigns.

Front Office Administrator

Vestmark, Inc.
Greater Boston Area
17 hours ago
Main point of contact for all employee requests, issues, concerns. Greet clients and visitors, accept packages, shipments and answer incoming calls. Handle incoming & outgoing shipments and mail. Order catering for internal meetings and events. Order and maintain office supplies for all locations (Boston, Chicago, North Carolina, New Jersey). Maintain cleanliness of front desk and designated conference rooms.

Sr. Customer Success Manager

Carbon Black
Greater Boston Area
19 hours ago
The Senior Customer Success Manager (CSM) is responsible for ensuring the overall success and ongoing renewals for Carbon Black’s growing enterprise customer base. As a key member of the Customer Success team in the Sales organization, the Senior CSM’s primary focus is to own the renewal business for their designated enterprise accounts. The Senior CSM also works closely with the Regional Sales Representatives for add-on business in the portfolio of accounts.

Director of Science,Payer

Greater Boston Area
19 hours ago
As a science-driven healthcare technology company, Aetion is looking for an experienced professional for a Director of Science, Payer opportunity to strengthen our real-world data research team working with payer organizations. The Director will be an active leader in the organization and manage work and the professional development of a team of RWD researchers. This individual will engage with scientists and other researchers both internally and at payer organizations to derive actionable real-world evidence using the Aetion Evidence Platform (AEP). In this capacity, they will provide scientific and strategic leadership for studies both ongoing and prospective. Additionally, s/he will work cross-functionally within the company to identify and solve business issues, encapsulate scientific methods within Aetion products, and help to build Aetion’s best practices.

Office Manager

Greater Boston Area
19 hours ago
As the Office Manager you will be a Jack (or Jackie) of all trades. Whether it’s the day-to-day upkeep of the office, organizing the next culture event, or facilitating new hire orientation, you’ll have your hands in many things that make our office a place where people love to work.

Manager, Customer Adoption

Greater Boston Area
23 hours ago
The Manager, Customer Adoption is responsible for expediting Rapid7’s customers time to value and ensuring ongoing success by engaging and driving usage of Rapid7 solutions. Rapid7 is looking for a candidate with strong communication skills, a history leading teams that help customers achieve value by driving product adoption and a passion for technology. This role will require you to work cross-functionally to ensure Rapid7 delivers a best-in-class customer experience that allows customers to achieve their security program objectives by leveraging our industry leading solutions. Success in the role will require a self-starter with a passion for solving complex problems, leading teams, working cross-functionally and using data / insights to drive meaningful customer engagements.

Manager, Network Security and Engineering

Manager, Customer Success Management - Enterprise

Events Operations Specialist

Netsuite / Finance Systems Administrator

Senior Customer Success Manager

Customer Success Manager

Order Management Specialist

Load 4 more jobs8 jobs at Rapid7

ITOC Analyst - Day Shift (E-Commerce)

Greater Boston Area
19 hours ago
We are seeking a highly motivated ITOC Analyst - Day Shift (E-Commerce) to be part of an exciting team located at our Headquarters in Boston, MA. The ITOC analyst is a vital role to ensuring a healthy technology environment for our customers. The Chewy ITOC Analyst will be in charge of monitoring the chewy technology environment, troubleshooting service impacting issues, communicating to the business and teams effectively to resolve major incidents, and perform daily operations to ensure company stability. The ITOC team is constantly engaging with the core IT teams to find ways to proactively monitor the environment, and develop skills to handle tier 1 and 2 tasks.

Director of Strategic Initiatives

1 day ago
As a Director of Strategic Initiatives, you will work closely alongside members of the senior management team and functional leaders to address the challenges and opportunities most pressing in moving our business forward. If you are a highly motivated individual who can quickly understand new problems, develop and implement solutions, and deliver impact, you’ll be able to add immediate value to the team at Formlabs.

Dental Customer Success Manager

Customer Success Manager

Logistics Coordinator

Startup Founder

Customer Care

Dental Technical Support Specialist

Load 3 more jobs7 jobs at Formlabs

Associate Manager, GeoInnovation

Greater Boston Area
1 day ago
The Associate Manager will drive initiatives to maximize internal and external business impact of Indigo’s GeoInnovation function. This includes building and managing a pipeline of new business opportunities, as well as supervising business development processes. The role will present many tough but exciting challenges, and the ideal Associate Manager will be called upon to demonstrate perseverance and hunger to learn while doing.

IT Support Manager

Sr. Manager, Insurance

Information Security Administrator

International CRM Senior Manager

Manager, Office of the CEO

Associate Manager, International

Seed Applied Technology Regulatory & Compliance Co-op

Senior Manager, Systems Integration

Load 5 more jobs9 jobs at Indigo

Systems Enablement Manager

Greater Boston Area
1 day ago
Toast Overview: We are a rapidly growing company that’s revolutionizing the way the restaurant industry does business by pairing technology with an unrivaled commitment to customer success. We help restaurants streamline operations, increase revenue, and deliver amazing guest experiences through our platform that combines restaurant point of sale, guest-facing technology, and award-winning customer support. As a Toaster, you will be

Revenue Operations Representative

Help Desk Analyst

Director, Toast Payments

Restaurant Success Analyst

Enterprise Mid Market Associate Restaurant Success Manager

Executive Assistant

Enterprise/Mid Market Services Manager

Director of IT & Security Operations

Strategy & Operation Senior Program Manager

Technical Support Specialist

Load 7 more jobs11 jobs at Toast

Executive Assistant + Team Support

1 day ago
Working closely with our CEO and Senior Leaders, the Executive Assistant will serve a critical support role with dynamic teams at MedTouch. Your proactive support style and impeccable attention to detail will enable our leaders to maximize time and accomplish more. As a master of initial impressions, you’ll thrive in engaging visitors and keeping the office in tip-top shape. Your ability to simultaneously juggle several requests will set you up for success and enable many others to put their best foot forward. This role necessitates incredible perspective, optimism, and flexibility – assuming a posture of, “nothing is above or beneath me”.

Customer Success/Account Manager

Greater Boston Area
1 day ago
virtudent is changing the face of dental healthcare delivery. Our mission is to improve and innovate the oral healthcare delivery system and bring oral healthcare to all. Our vision is to realize a state where accessible, quality oral healthcare is not a luxury, but a standard.  We are leveraging telehealth technologies, state-of-the-art pop-up dental clients, and a new scalable delivery model to bring high-quality dental care to patients who

IT Support Specialist

Catalant Technologies
Greater Boston Area
1 day ago
IT is a new team at Catalant. We’re here to provide best-in-class tools and support to a rapidly growing, 100% cloud focused organization. We strive to make IT an unobtrusive part of day-to-day life at Catalant and search for new and exciting ways to integrate technology to improve Catalant’s productivity and office culture. Through automating daily tasks, sourcing new software, building out A/V, training staff, or even getting music to play across the entire office, Catalant IT enables our employees to do their best work from wherever they may be.

Inbound Customer Advocate

Greater Boston Area
1 day ago
As an Inbound Customer Advocate on the Business Development team, you will work directly with potential customers who request follow-ups and help in their decision making process. LogicManager’s well established inbound marketing program produces a steady stream of prospects that are seeking LogicManager’s help to evaluate and implement the award winning product and service we offer. LogicManager has the industries highest rate of customer satisfaction which makes your job easier as the sales closing rate is higher. This role is customer facing and more consultative than a traditional sales role. Through demonstrations and helping potential customers clarify their needs and priorities, you are helping them make an important decision.

Director of Inbound Customer Advocacy

Greater Boston Area
1 day ago
LogicManager is looking for a high-performing Director of Inbound Customer Advocacy who is excited to expand our SaaS new revenue generation efforts as we rapidly expand our operations. With zero cold calling and purely inbound marketing, we have accelerated our revenue growth from 40% to 70% over the last five years. This role presents a major career growth opportunity to scale our uniquely successful inbound marketing strategy. The Director of Inbound Customer Advocacy will report directly to our CEO and manage the Inbound Customer Advocate Managers and Inbound Customer Advocate Representatives. This person will be managing, coaching, and growing our innovative customer advocates teams to scale our closing cycle. The ideal candidate has led inside sales teams, been a sales manager or a director who is overseen a team and is looking to grow in their career.

Operations salaries in Boston

Job Title Average Salary Salary Range
Customer Support Rep $45,182
Min: $36K
Max: $83K
Office Manager $52,808
Min: $37K
Max: $87K
Sales Operations Analyst $53,600
Min: $45K
Max: $62K
Customer Support Manager $57,625
Min: $42K
Max: $95K
Operations Associate $61,000
Min: $39K
Max: $95K
Technical Support $62,392
Min: $40K
Max: $109K
Desktop Support $67,192
Min: $31K
Max: $93K
Client Success Manager $72,484
Min: $43K
Max: $130K
Business Analyst $73,038
Min: $43K
Max: $114K
Business Intelligence Analyst $74,250
Min: $61K
Max: $110K
Marketing Operations Manager $74,600
Min: $48K
Max: $110K
Operations Manager $88,933
Min: $39K
Max: $148K
Senior Business Analyst $91,110
Min: $69K
Max: $116K
Sales Operations Manager $104,625
Min: $76K
Max: $160K
Director of Operations $131,243
Min: $48K
Max: $200K
Director of Customer Success $139,725
Min: $75K
Max: $190K
Vice President of Operations $150,333
Min: $125K
Max: $186K
Vice President of Care $159,167
Min: $120K
Max: $250K
COO (Chief Operating Officer) $198,792
Min: $95K
Max: $340K

Top Boston Companies Hiring for Operations

Security, Software
Big Data, Marketing Tech
Aerospace, Machine Learning
Fintech, Software

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