Not specified Marketing Tech Jobs Boston

15

Director of Product Design

Klaviyo
Greater Boston Area
3 hours ago
+42
Talking to and working with customers constantly. Hiring and managing exceptional Product Designers. Organizing, implementing and improving a world class design system. Making Klaviyo a globally recognized steward of user-centric, quality product design. Defining and executing product design processes that lead to beautiful, efficient and fast product experiences and workflows. Contribute to strategic prioritization of what we work on, when and why.

Account Executive

Technical Writer

Machine Learning Engineer

Data Science Software Engineer

Customer Support, Manager

Manager of Customer Operations

Onboarding Specialist

Partner Marketing Manager, Tech Solutions

Load 5 more jobs9 jobs at Klaviyo

Customer Success Operations Manager

Drift
Greater Boston Area
12 hours ago
Partnering with CS leadership on business forecasting and KPI reporting so we always know where we are relative to our goals. Data deep dives and helping identify key strategic insights to improve our business. Daily, weekly, monthly retention reporting for all of our key business units, down to the individual level. Developing a full understanding of our customer health so we can detect early warning signs of churn, find the ideal on-boarding process, and identify up-sell opportunities. Managing customer distribution and capacity planning across the team to ensure the best possible experience for our customers.

Senior Content Marketing Manager

Drift
Greater Boston Area
13 hours ago
This role sits on the Drift marketing team and reports to our VP of Content and Community. You'll work alongside other marketers and product managers to create content and training for marketing and sales executives. You’ll design, write, and create content from start to finish, including outlining video content, performing in front of the camera, writing stories, and creating course materials such as slides and examples.

Content Marketing Manager

Localytics
Greater Boston Area
13 hours ago
+22
About Localytics Localytics’ mission is to put people at the center of brands’ digital engagement - delivering meaningfulness and personalization in all experiences. We aim to be the intelligence behind the digital engagements that brands have with their customers. Today we achieve that by giving marketers the autonomy to craft intelligent, personalized mobile campaigns that deepen customer engagement, loyalty and conversion. What you’ll bring to

Senior Product Manager

Drift
Greater Boston Area
13 hours ago
You’ll lead up to three teams, collaborating with one designer, one customer advocate, and three engineers per team to ship customer value daily. You’ll spend a lot of your time talking to customers, understanding their problems, and validating that your solutions solve a real problem for them. You’ll hold the team accountable for building the right thing by setting goals, measuring success, and sharing learnings. You’ll be the main point of contact for internal stakeholders and customers on the parts of the product you own. By the end of your first month at Drift, you’ll be an expert on Drift’s customers and their needs.

Customer Advocate - Entry Level

Drift
Greater Boston Area
13 hours ago
Juggling multiple customer conversations while maintaining five star customer service standards. Owning technical issues on behalf of the customer with your assigned product team. This includes identifying, replicating, and escalating issues to drive a successful resolution for customers. Create and maintain customer facing documentation that guide and assist customers with Drift product. Create and hold internal trainings and external documentation for product launches. Using all of the above to represent our customers and advocate for changes in the product.

Marketing Operations Coordinator

Alyce
Greater Boston Area
17 hours ago
+21
Collaborate closely with Sales and Marketing teams to identify target accounts and appropriate audiences for our campaigns. Manage our list building and contact/account upload processes. Stay in lock step with our Operations team on campaign timelines and creatively problem solve around predicted speed bumps. Proactively communicate campaign dates and gates and manage tight deadlines to ensure we keep pace with our enthusiastic business goals. Partner with our Account Executives and Gifting Specialists on campaign execution. Report weekly campaign performance results and adjust operating plan based on actual performance. Recommend product improvements to help elevate the gifting experience for our customers.

Product Specialist

Funnel
Greater Boston Area
17 hours ago
+16
As a Product Specialist, you will know the ins and outs of Funnel, and you will also get to know Funnel’s customers and their needs. Together with a Sales Representative, you will work with the customer during the trial process, making sure Funnel is implemented correctly and that we deliver a successful proof of concept. You will also collaborate with the whole Customer Success team on more complex projects to help customers reach their objectives with the Funnel platform. We have clients all over the world so you will get to interact with people from a  myriad of different countries and cultures.

Account Executive

Funnel
Greater Boston Area
22 hours ago
+16
As a Funnel Account Executive you will guide c-level executives through the buying cycle form demo all the way to close. You will have a clear understanding of the customers business and adapt the solution to their individual needs. You will work closely with marketing and sales development representatives, who provide a certain number of pre-qualified meetings, however, as a top performer you will find ways to boost your own pipeline when necessary. We believe that you are a future leader within Funnel, and will take on additional responsibilities as we grow. 

PR Intern (fall semester)

Drift
Greater Boston Area
1 day ago
About Drift Drift is the new way businesses buy from businesses. With its quickly evolving set of tools and playbooks, Drift is the world’s leading conversational marketing platform, trusted by top enterprise businesses like Ellie Mae, GrubHub, InVision, Marketo, MongoDB, Okta, Outreach, Eventbrite, Vidyard, and over 150,000 other businesses. Sales and marketing teams rely on Drift to connect now with the customers who are ready to buy now. Based

Product Education Marketer

Drift
Greater Boston Area
2 days ago
This role sits on the Drift marketing team and reports to our VP of Content and Community. You'll work alongside other marketers and product managers to create content and training for Drift chat, video, and email products. We ship new products and features every month. You will need to learn new things quickly and ship new content every week. You’ll design, write, and create content and training from start to finish. Outlining and filming video content, online training classes, building certification courses, writing customer stories, creating materials such as slides and sourcing customers examples.

UX Designer

Localytics
Greater Boston Area
1 week ago
+22
About Localytics: Localytics is a digital engagement platform for many of the world's top digital publishers including ESPN, The New York Times, Microsoft, and The Weather Channel. Our customers use our platform to understand customer engagement across mobile and web experiences to drive meaningful connections through push messaging and individualized in-app experiences. With a suite of predictive analytics and digital intelligence features, our

Technical Writer

Drift
Greater Boston Area
1 week ago
At Drift we are customer-centric to our core. Fun fact, our logo is a group of people surrounding a customer. We believe in doing things that don’t scale and strive to provide an out of this world customer experience in SaaS. The goal of the Customer Advocate Team is to be the voice of our customers and drive change. As an education specialist, you will be focused on learning the customer’s voice - what questions they have and how they best learn

Staff Product Manager

Drift
Greater Boston Area
1 week ago
Carolina Lopez-Treviño, Software Engineer, joined August 2017. Carolina built several email features, and is a champion for the email infrastructure. Trevor Rundell, Director of Engineering, joined Feb. 2016. TRun is the go-to guy for anything tech or getting deep on a problem. Maggie Crowley, Staff Product Manager, joined Dec. 2017. Maggie & the team own our bot features and built the interaction flow we use today. Kristin Ackerson Senior Product Designer, joined Dec. 2018. Kristin designs creative and simple solutions for customers who are building Drift bots.

Product Designer

Drift
Greater Boston Area
1 week ago
Kristin Ackerson Senior Product Designer, joined Dec. 2018. Kristin designs creative and simple solutions for customers who are building Drift bots. Carolina Lopez-Treviño, Software Engineer, joined August 2017. Carolina built several email features, and is a champion for the email infrastructure. Tim O’Brien, Director of Product Design, joined September 2018. Tim helps ensure design is consistent and delightful across all product teams. Maggie Crowley, Staff Product Manager, joined Dec. 2017. Maggie & the team own our bot features and built the interaction flow we use today. Freja Mickos, Associate UX Researcher, joined June 2018. Freja runs usability tests with our customers every two weeks, making it easy for you to get customer feedback.

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