2019 Client Success Manager Salary Boston (Updated Daily) | Built In Boston
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Boston
Boston

Client Success Manager salary in Boston

Average Base Salary in Boston

$72,900
$12,088
Additional Cash Compensation
$84,988
Total Compensation
Median: $73K
Min: $43K
Max: $130K

How Much Does a Client Success Manager Make in Boston?

The average salary for a Client Success Manager in Boston is $72,900. The average additional cash compensation for a Client Success Manager in Boston is $12,088. The average total compensation for a Client Success Manager in Boston is $84,988. Client Success Manager salaries are based on responses gathered by Built In Boston from anonymous Client Success Manager employees in Boston.

Boston by the numbers

1,615
Total number of Tech companies in Boston
42,552
Total number of tech users on Built In Boston
ALL INFO IS 100% ANONYMOUS & PRIVATE

Client Success Manager jobs in Boston
49

Customer Success Manager

Greater Boston Area
1 day ago
+20
 We are seeking an energetic Customer Success Manager to be based out of our Boston office. This individual will be responsible for developing & maintaining existing customer relationships while leading the customer to full adoption and absorption of our products. We are seeking a candidate that has proven success in developing strategic relationships in large organizations leading to high retention rates, high NPS scores and expansion opportunities. This role will proactively engage in the day to day management of the account, including strategic account planning and customer success issue resolution. This role will work directly with Sales, Technical Support, Operations, Professional Services and Finance.

Director Customer Success Management

Greater Boston Area
1 day ago
+24
The ideal candidate has extensive experience in working with large customers (F500) in both proactive and reactive manners, participating in and driving cross-functional programs focused on improving customer experience, and has a proven track record for coaching and advancing their team to high standards of excellence. This leader has a passion for solving problems, is devoted to operational and engagement improvements, and is committed to developing the skills of their team. If you are someone who is excited to lead strategy as well as roll up your sleeves and contribute to the team’s goals and evolution, then this may be the role for you!

Customer Success Associate

Greater Boston Area
2 days ago
Smartsheet is looking for a proven Customer Success Associate to manage a set of small to medium sized accounts in order to help drive a high level of customer satisfaction, successful product use, and customer retention. You will serve as the primary point of contact for key customers, understand customer success criteria, address questions, resolve issues and over time serve as a trusted...

Enterprise Customer Success Manager

Greater Boston Area
3 days ago
Everyone who works at Drift has a part in driving customer success. The goal of the Customer Success Team is to ensure our customers launch Drift successfully, adopt it into their organization, and achieve the results and value they want. We're looking to add more Customer Success Managers to our growing Customer Team in Boston and San Francisco!

Customer Success Manager

Greater Boston Area
3 days ago
Everyone who works at Drift has a part in driving customer success. The goal of the Customer Success Team is to ensure our customers launch Drift successfully, adopt it into their organization, and achieve the results and value they want. We are currently looking to add to all segments of our Customer Success team (Enterprise, SME, SMB)!What you’ll be doing on the Customer Success team at Drift:Customer Success Managers at Drift embody the

Senior Customer Success Manager

Greater Boston Area
3 days ago
+24
The Rapid7 Customer Success Managers are the backbone of our relationships with our customer base. They are responsible for managing a defined book of business to ensure their customers successfully deploy, adopt, and maintain Rapid7 solutions and continue to renew their licenses year-over-year. Customer Success Managers are highly motivated customer relationship leaders that secure long-term relationships, drive adoption of our tools, generate referrals, identify upsell and cross-sell opportunities, and drive customer loyalty. An exceptional Customer Success Manager strives to understand our customer’s security needs and how Rapid7 can help them to achieve their goals. 

Customer Success Partner Specialist

Greater Boston Area
3 days ago
+41
The Customer Success Partner Specialist will work alongside the account managers, marketing, and support teams as an additional resource to help existing CarGurus dealer clients see their greatest results from our partnership. The ideal candidate will be able to identify opportunities for engagement; be flexible and dynamic on how to best support clients; and have a passion for helping clients learn the tools and techniques to help deliver even better value from their CarGurus relationship. 

Manager of Customer Success

Greater Boston Area
3 days ago
As Manager of Customer Success, you will manage a team of Customer Success Managers and partner with the Director of Customer Success & Implementation Services to execute on the overall team vision. You will collaborate with Sales and Marketing to help drive growth of our business. This role is responsible for driving successful product usage, customer value, and retention.

Customer Success Manager

Greater Boston Area
3 days ago
+42
Customer Success Managers (CSMs) at Klaviyo are a critical part of our future success. We take the success of our customers incredibly seriously. Our mission is to deliver exceptional assistance to our customers with the highest level of quality in both product knowledge and communication skills, and in the process, consistently meet and exceed customer expectations. We are looking for a CSM who is passionate about providing the best experience to customers who are scaling their businesses with Klaviyo.

Customer Success Engineer

Greater Boston Area
3 days ago
+42
The support team at Klaviyo is a critical part of our future success. We take the success of our customers incredibly seriously and we are looking for only the best people out there. We are very interested in individuals who have a track record of finding creative solutions to unique problems, and who will thrive in challenging situations.

Customer Success Manager

Greater Boston Area
6 days ago
+24
The Rapid7 Customer Success Managers are the backbone of our relationships with our customer base. They are responsible for managing a defined book of business to ensure their customers successfully deploy, adopt, and maintain Rapid7 solutions and continue to renew their licenses year-over-year. Customer Success Managers are highly motivated customer relationship leaders that secure long-term relationships, drive adoption of our tools, generate referrals, identify upsell and cross-sell opportunities, and drive customer loyalty. An exceptional Customer Success Manager strives to understand our customer’s security needs and how Rapid7 can help them to achieve their goals.

Channel Customer Success Manager

Greater Boston Area
6 days ago
+42
Channel Customer Success Managers (cCSMs) at Klaviyo play a critical role in developing and supporting our agency partner ecosystem. Our Partner Program mission is to deliver exceptional assistance to our partners and their customers with the highest level of quality in both product knowledge and account management skills, and in the process, consistently meet and exceed their expectations. We are looking for a cCSM who is passionate about providing the best experience to agency partners and their end clients as they scale their businesses with Klaviyo.

Client Success Manager Salary ranges

The two most common Client Success Manager salary ranges in Boston are $60k - $70k and $70k - $80k.

Average Client Success Manager Salary by Company Size

People with the job title Client Success Manager make the most at companies with 11-50 employees, earning $77,500 on average.

Client Success Manager Salary by gender

The average Client Success Manager salary for women is $71,636 and the average Client Success Manager salary for men is $67,571.

Client Success Manager Salary by Years of Experience

The average salary for a Client Success Manager with 7+ years of experience is $79,500.

Average Operations salaries in Boston

Job Title Average Salary Salary Range
Customer Support Rep $45,190
Min: $36K
Max: $83K
Office Manager $52,808
Min: $37K
Max: $87K
Sales Operations Analyst $53,600
Min: $45K
Max: $62K
Customer Support Manager $57,625
Min: $42K
Max: $95K
Operations Associate $60,667
Min: $39K
Max: $95K
Technical Support $62,392
Min: $40K
Max: $109K
Desktop Support $67,192
Min: $31K
Max: $93K
Client Success Manager $72,484
Min: $43K
Max: $130K
Business Analyst $73,020
Min: $43K
Max: $114K
Business Intelligence Analyst $74,250
Min: $61K
Max: $110K
Marketing Operations Manager $75,111
Min: $48K
Max: $110K
Operations Manager $88,933
Min: $39K
Max: $148K
Senior Business Analyst $91,110
Min: $69K
Max: $116K
Sales Operations Manager $104,625
Min: $76K
Max: $160K
Director of Operations $131,243
Min: $48K
Max: $200K
Director of Customer Success $139,725
Min: $75K
Max: $190K
Vice President of Operations $150,333
Min: $125K
Max: $186K
Vice President of Care $159,167
Min: $120K
Max: $250K
COO (Chief Operating Officer) $198,792
Min: $95K
Max: $340K

Boston Companies with the Highest Operations Salaries

+26
Software
Artificial Intelligence, Machine Learning
+40
Fintech, Software
+26
Fintech, Payments

Skills that affect Client Success Manager salaries in Boston

1
Customer Support
8% have this skill
2
Account Management Ops
7% have this skill
3
Team Training & Development
4% have this skill
4
Operations Management
4% have this skill
5
Business Operations
4% have this skill
6
Sales Operations
2% have this skill

Recent Client Success Manager salaries in Boston

$60,000
Yearly Salary
A Client Success Manager reported a yearly salary of $60,000 with +$5,000 in additional cash compensation
1-3 Years of Experience
Male
1-10 Employees
Boston
1-5 Reports
$43,000
Yearly Salary
A Category Associate reported a yearly salary of $43,000 with +$47,000 in additional cash compensation
3-5 Years of Experience
Female
500+ Employees
Boston
$73,000
Yearly Salary
A Client Success Manager reported a yearly salary of $73,000
5-7 Years of Experience
Female
51-200 Employees
Boston
$70,000
Yearly Salary
A Client Success Manager reported a yearly salary of $70,000
3-5 Years of Experience
Female
500+ Employees
Boston
$46,000
Yearly Salary
A Campaign Manager reported a yearly salary of $46,000 with +$2,000 in additional cash compensation
1-3 Years of Experience
Male
500+ Employees
Boston
$110,000
Yearly Salary
A Customer Success Manager reported a yearly salary of $110,000 with +$11,000 in additional cash compensation
5-7 Years of Experience
Male
11-50 Employees
Boston
1-5 Reports
$105,000
Yearly Salary
A Technical Account Manager / Solutions Architect reported a yearly salary of $105,000 with +$10,000 in additional cash compensation
1-3 Years of Experience
Female
51-200 Employees
Boston
1-5 Reports
$79,500
Yearly Salary
A Account Manager reported a yearly salary of $79,500 with +$4,000 in additional cash compensation
7+ Years of Experience
Male
51-200 Employees
Boston
$65,000
Yearly Salary
A Client Success Manager reported a yearly salary of $65,000 with +$10,000 in additional cash compensation
3-5 Years of Experience
Female
51-200 Employees
Boston
$100,000
Yearly Salary
A Team Lead of Customer Success reported a yearly salary of $100,000 with +$1,000 in additional cash compensation
1-3 Years of Experience
Female
11-50 Employees
Boston
1-5 Reports
Salaries//Operations//Client Success Manager